Overall this is a very nice hotel in a lovely location opposite Long Tan Park (book a room on a high floor for views - particularly impressive at night).
We had some difficulty finding an English-speaking receptionist (a lot of gesturing) but I have no trouble with this - I was in China without Mandarin, after all.
Our rooms (of which we had three) were all on the same floor yet all unique with lovely views of the park and the city. The beds were outstandingly comfortable (King Coil, which is unusual in China - beds are often very hard here).
Staff in the Executive Lounge (28th Floor) were exceptional, by far the hotel's greatest asset. They were very knowledgeable about the local area, the city as well as about their own inventory (which included imported beers and wine at no extra cost).
The pool area (located on -1st Floor) was beautiful and very clean, as were the changing facilities.
The atmosphere is the only thing lacking at this hotel, it has all the trappings of a five star property, but it just doesn't feel like one. A solid four star.
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