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“Enjoyable Stay” 4 of 5 bubbles
Review of Shangri-La China World Summit Wing, Beijing

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Shangri-La China World Summit Wing, Beijing
Ranked #11 of 6,442 Hotels in Beijing
Certificate of Excellence
Edmonton, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Enjoyable Stay”
4 of 5 bubbles Reviewed 18 November 2013

This hotel is situated in the heart of Beijing, very convenient to catch the subway through the indoor shopping mall, the house keeping lady Huang Jing Ling is efficient and friendly. Overall, staff in this hotel are pleasant and my stay in this hotel is enjoyable.

  • Stayed November 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Shangri La Hotels

Helpful?
Thank Ore0baby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda Y, Public Relations Manager at Shangri-La China World Summit Wing, Beijing, responded to this review, 20 November 2013
Dear Ore0baby,

Thank you very much for having chosen China World Summit Wing for your recent stay. We are glad to learn that you enjoyed your stay and found our staffs being helpful. We sincerely look forward to welcoming you again in the near future.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

495 reviews from our community

Traveller rating
    356
    103
    29
    5
    2
See reviews for
45
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Houston, Texas
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 17 November 2013

Lucky for us, we arrived in Beijing on a clear evening and a slow week at the hotel. Since it was our first visit, we were upgraded to a corner suite on the 68th floor with amazing views from all corners (for a small nominal fee), especially the floor to ceiling window by the soak tub in the bathroom. King size bed, luxurious bedding, heated floor in bathroom, lighted closets, Nepresso machine,Bose docking station, complimentary fruit, cookies, tea and coffee, plenty of lighting and automatic blackout shades throughout. Very clean room with turndown service that includes warmed slippers and linen floor matts on both sides of bed. Morning room service arrived promptly at requested time. Clear skies allowed for views all the way to Forbidden City and the 2012 Olympics compound. Very quiet room with absolutely no noise from the street. Only complaint was the towels were a bit thin; surprising since all other amenities were of excellent quality. While the hotel room rates are reasonable, the restaurants are a bit pricey and of good but not excellent quality. The front desk staff are courteous and professional and all spoke very good English. The housekeeping staff speak very little if any English, but are very polite and efficient. The bar and restaurant staff are prompt, friendly and quite helpful in explaining menu items. Dinner in 79 was quite expensive and they were out of most of the items we wanted to order which unfortunately put us in the uncomfortable position of ordering a more expensive and larger dinner. Wine list was a bit pricey too, but overall the dining experience was very nice and unhurried. Didn't shop but the hotel is conveniently located over a very nice mall with a large variety of shops.
The Chinese are very fond and a bit superstitious of numbers so the 68th floor was a very good
choice! We stayed in 6816 (6= luck, 8= wealth, 1= to get or acquire.) The entire staff seemed to strive to assure we left feeling rich and lucky!

Room Tip: We were mostly west facing but since its a corner room with windows all around, we also had a beauti...
See more room tips
  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank livinit_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda Y, Public Relations Manager at Shangri-La China World Summit Wing, Beijing, responded to this review, 21 November 2013
Dear livinit_10,

Thank you very much for having chosen China World Summit Wing for your recent stay in Beijing.

We are glad to hear that you are satisfied with the room and services. Meanwhile, your comments for the bath towels and dining experience have been shared with the Department Heads internally. Your feedback is very important for our improvement.

Thank you again for spending time making comments for us. You are always highly welcome to China World Summit Wing.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bs. As. Argentina
Level Contributor
58 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 13 November 2013

Although I find this hotel a very good option in Central Beijing, I would not repeat. I stayed there because my embassy recommended it. In fact, the rate was unbeatable. Staff members are friendly. Some of them are foreigners so communication in English gets much improved.
Rooms are comfortable. Nespresso machines and kettles are very useful. Toiletries are branded by L'Occitaine.
Breakfast is excellent and complimentary soft drinks at the lobby constitute nice perks but it has some drawbacks.
I found decor nice but furniture is not homogenously impeccable.
Located between 64th and 79th floor at China World Trade Center, views are outstanding few days due to high pollution.
Taking the subway requieres a long walk through the shopping center in the basement.

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sebsk4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
399 reviews
203 hotel reviews
common_n_hotel_reviews_1bd8 240 helpful votes
3 of 5 bubbles Reviewed 5 November 2013

Called in for tea between meetings, to see look at the hazy skies. Pollution is so bad in Beijing now that its a treat to see across the street. This treat was not available, so on to the review....

Found the service to be wanting - inadequate guiding to a free table. No clarity of menu despite asking TWICE - I never did get the afternoon tea menu. Order tea alone and enjoyed that. It was hard to get the check. So overall what might have been a delight was disappointing in terms if service quality. Must do better!

  • Stayed November 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank TechnoProf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda Y, Public Relations Manager at Shangri-La China World Summit Wing, Beijing, responded to this review, 6 November 2013
Dear TechnoProf,

Thank you very much for having chosen China World Summit Wing for your recent stay.

I am sorry to hear that you had some unpleasant experience during your stay and would like to know more details. If you don't mind, would you please let me know your contact information (sending a message to linda.ying@shangri-la.com) so that we could contact you to learn more details? Your feedback is very important to us.

Thank you again for spending time making comments for us. You are always highly welcome to China World Summit Wing.

Best regards,

Linda
linda.ying@shangri-la.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 1 November 2013

It is not wonder that you will have good experience in summit wing as you chose Shangri La.
The location is wonderful ,friendly staff who knows english very well.
There is World mall around the hotel with three zone ,you can find many luxury brand ,ice rink and western restaurant like Steak house ,Subway sandwiches which is in zone 2 next to ice rink.
and some coffee shop like Starbucks and pacific coffee.
swimming pool is great and you can have your lovely cocktail on lunge level 80.

Room Tip: Chose a high level room, after hotel lobby level 64.
See more room tips
  • Stayed October 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank L54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda Y, Public Relations Manager at Shangri-La China World Summit Wing, Beijing, responded to this review, 3 November 2013
Dear L54,

Thank you very much for having chosen China World Summit Wing for your recent stay. It is our big pleasure to learn that you have enjoyed your stay with us. We sincerely look forward to welcoming you again in the near future.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 September 2013

Overall services are excellent from the arrival up to departure time. All staffs are very responsive and helpful. The exceutive room is very clean and tidy. The location is in a very central of Beijing. Will be back in here again!

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with shangri-la.com

Helpful?
1 Thank RoyLeonard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda Y, Public Relations Manager at Shangri-La China World Summit Wing, Beijing, responded to this review, 6 October 2013
Dear RoyLeonard,

Thank you very much for having chosen China World Summit Wing for your recent stay. It is our big pleasure to learn that you have enjoyed your stay with us. We sincerely look forward to welcoming you again in the near future.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madrid
Level Contributor
94 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 20 September 2013 via mobile

Located in the highest building in the city, at the financial area and very close to some of the main tourist places.
Rooms are large with very nice view. Staff friendly but they could improve in their efficiency.

Stayed September 2013, travelled as a couple
Helpful?
Thank Sedona04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda Y, Public Relations Manager at Shangri-La China World Summit Wing, Beijing, responded to this review, 21 September 2013
Dear Sedona04,

Thank you very much for having chosen China World Summit Wing for your recent stay. I will share your comment with the team internally; meanwhile, would you kindly let me know what kind of difficulties you have encountered during your stay (since you suggested the staff should improve efficiency) by dropping an email to linda.ying@shangri-la.com? Your feedback is very important to us.

Thank you again for spending time making review for us. And we sincerely look forward to seeing you again soon.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Shangri-La China World Summit Wing, Beijing

Property: Shangri-La China World Summit Wing, Beijing
Address: No.1 Jianguomenwai Avenue, Chaoyang District | Upper Floors of China World Tower (III), Starting From 64/F, Beijing 100004, China
Region: China > Beijing > Guomao
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Beijing
#7 Spa Hotel in Beijing
#11 Luxury Hotel in Beijing
#21 Romantic Hotel in Beijing
#26 Family Hotel in Beijing
#169 Best Value Hotel in Beijing
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Shangri-La China World Summit Wing, Beijing 5*
Number of rooms: 278
Official Description (provided by the hotel):
China World Summit Wing, Beijing comprises 278 guest rooms and suites, four designer restaurants, two bars and a lounge. Accommodations with guest room sizes averaging 65 square metres are the most spacious in the city. Rooms and suites come with double basins and connecting room or adjacent room options. The hotel also houses the city's highest spa retreat with CHI, The Spa - Shangri-La's signature spa brand - on level 77. Most of the city's attractions, such as the Forbidden City and Tiananmen Square, are within a 15-minute drive. All in-house guests have access to Resident's Foyer on level 64, with complimentary fruits, snacks coffee, tea, soft drinks served throughout the day, 2 hours use of meeting room per room per day and Happy Hour from 6pm to 8pm daily. ... more   less 
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Also Known As:
China World Summit Wing Hotel Beijing

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