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“Great for business”

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Langham Place, Beijing Capital Airport
Ranked #34 of 6,461 Hotels in Beijing
Certificate of Excellence
Eastleigh
Level Contributor
90 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Great for business”
Reviewed 23 June 2013

I stayed in this hotel as a stopover to another destination. It was very good, clean & all the staff extra helpfull. The extra cost of the bsuiness up-grade was worth every penny! The bar and restaurant services were excellant.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mechanicalman64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John V, General Manager at Langham Place, Beijing Capital Airport, responded to this review, 3 July 2013
Thank you for your comments on your stay at Langham Place Beijing Capital Airport. I am happy to know that you have enjoyed our facilities and that our team was able to delight you with great service.

I hope that chance given I will have the pleasure to welcome you back at Langham Place Beijing Capital Airport.

With Kind Regards.

John Vouillamoz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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880 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (128)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Changchun, China
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 June 2013

After several stays, this hotel never ceased to amaze me: A great check-in experience by the FO manager, fabulous rooms with comfortable bed and spacious bathroom and a nifty F&B concept. A very nice place is the L-Lounge on the 6th floor, with very personal service and an excellent evening happy hour with champagne and high-quality hors d'oeuvres.

Minus point: Breakfast only starts at 6.30 am - the hotel could offer at least a limited early bird buffet. The breakfast buffet is excellent.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MaTaocheng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John V, General Manager at Langham Place, Beijing Capital Airport, responded to this review, 3 July 2013
I thank you for posting this review on your recent stay at the Langham Place Beijing Capital Airport. I was very happy to read that you have enjoyed our service and facilities.

For sure more and more of our guest have highlighted the quality of our Club L facilities especially the variety of happy hour food and beverages.

Regarding your comment about the breakfast, I am sorry that you were not mentioned that we do have an early departure breakfast served in our lobby “ DJ counter “ including coffee, tea, juices, croissant Danish and yoghurt. I hope that your will be able to enjoy it at your next stay.

I thank you for choosing Langham Place for your stay at Beijing Airport and look forward welcoming you back soon.

With Kind Regards.

John Vouillamoz
General Manager
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Shanghai, China
Level Contributor
3 reviews
Reviewed 16 June 2013

Went to Beijing for business trip. Want to aviod the traffic from city hotel to airport i selected langham. Anyway clients are nearby too.
I enjoyed my stay very much as staff are friendly and helpful. Always greeted by smiling and passionate service staff.
Excelllent contanese cuisine.
I would recommend friends to stay in Langham Beijing

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JSom1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John V, General Manager at Langham Place, Beijing Capital Airport, responded to this review, 4 July 2013
I thank you very much for your comment on your recent stay at Langham Place Beijing Capital Airport.
I am glad to know that our team members were able to delight you with their friendly and passionate attitude as we do spend a lot of effort in training, motivating, coaching and taking care of our team member. Your comments have also been shared to our Ming Court Cantonese restaurant team.
Again, I thank you for very much for sharing your experience with us and we look forward to welcoming you back in the near future.
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Randburg, South Africa
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 June 2013

I needed an overnight close to the airport in Beijing and am really glad I booked here. The rooms were excellent and very well priced considering the location. The shuttle to and from the airport runs efficiently and the service was exemplary. After having left a charger in the room, a quick e-mail resolved the issue and it is safely on its way back to me.

Highly recommended

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Camel61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John V, General Manager at Langham Place, Beijing Capital Airport, responded to this review, 4 July 2013
I thank you for your posting in regards to your stay at Langham Place Beijing Capital Airport.
My team and I were very happy to read that you have enjoyed our facilities and the service provided. When it comes to your forgotten charger, I am glad that to know that you have got it back on time but quite expected as we have trained our housekeeping and x-team to efficiently handle this kind of situation.
I thank you for choosing Langham Place for your stay in Beijing and look forward welcoming you back soon.
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Amravati, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 May 2013

well,what to say staying at langham was one of the finest expirience of hotel I ever had,right from recieving at airport to check in everything was pretty smooth,they even upgraded me to club level and placed me on 6th floor where along with breakfast we had hi-tea and drinks in happy hours(6-8 pm) complimentary,but these guys literally kept their service open and served us till late night also,when restaurant manager came to know that i am indian she promptly put forward indian chef krishna and he treated us with indian food at par with our home standards we could only dreamt of in china,staff was polite,more than helpful,courteous and spoke really well english,they even made awesome arrangement of tour to great wall with excellent english speaking driver john who also took very good care of us and when we checked out they handed me card which read "missed you already ",we said langham we will miss you we were on a business trip and my wife and me are more than happy with our experience and would recommend this hotel without any hesitation and next time I am in beijing my destination will be this only!

Room Tip: go for club level on 6th floor,its indeed a great experience.
See more room tips
  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank partani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John V, General Manager at Langham Place, Beijing Capital Airport, responded to this review, 3 July 2013
Thank you very much for your review on our service at Langham Place Beijing Capital Airport.
My team and I were delighted to read your comments on our Club L, the Place Restaurant service, Krishna our chef cooking Indian Food and our Driver John. In fact more and more guests are happy to book Club Room in order to receive special benefit but mostly enjoy the quality of happy hours food and beverage provide. Following your posting I have personally thanked Krishna and John for the great service offered to you.
I thank you very much for choosing Langham Place for your stay in Beijing and hope having the pleasure of welcoming you back soon.
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Beijing
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 May 2013

I cannot imagine a hotel managed by the Langham group could have provided such poor services. My last stay was Okay, not as good as their Shanghai hotels, but it was acceptable. The 1865 club service was nice, and she remembered me. This time, not only did I absolutely NOT receive any additional attention from the hotel for being a Voyager member, I also was told that my reservation via their official site not to be found. Jesus. I wish they could just admitted they were not well trained. The receptionists at the front desk don't know how to say "Sorry". I'm very very disappointed at their rudeness. Literally, they were rude.

Room Tip: Always choose those rooms with a window towards the West if you want to witness airplanes landing. S...
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  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sylvieluk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John V, General Manager at Langham Place, Beijing Capital Airport, responded to this review, 3 July 2013
I was very surprised to come across your comments on your last stay at Langham Place Beijing Capital Airport.

I am sorry that our team members were not able to prepare your arrival as we usually do for our 1865 members. Subsequently to our previous email we have brought attention to our club L team and ensure that information are properly communicated upon reservation. We have equally taken appropriate measure to educate and improve the service of our receptionist.

Further in order to ensure that guest who wishes you face the Airport Lake and witness airplane landing we have posted a special note for the room which fulfill this criteria.

Please be assured that our management and team are endeavors to offer best possible service to all guests and have taken action on your comments.

With kind regards.

John
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Ghent, Belgium
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 May 2013

Very practical hotel if you are travelling by plane. One of the few nearby hotels at international standard level, cheaper then nearby Hilton.
Although ver near to terminal 3, no considerable noice from planes.
Very frindly personel, although a little pushy so complete te review, I ve got everytime I stayed.
Although shuttle available 24 hours a day, a very early breakfast e.g. before 6 is not available, a packed lunch is.
Standard rooom is quite expensive, a suite upgrade is more value for money.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sol_en_nic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John V, General Manager at Langham Place, Beijing Capital Airport, responded to this review, 30 May 2013
Thank you for your review on your last stay at Langham Place Beijing Capital Airport.

I was happy to share with my team that you have enjoyed both the facilities and service provided by our colleagues.

Although our team members are eager to know our guest feedback on our service we will ensure that it is not requested repetitively and only upon check out. When it comes to the breakfast I would like to remind you that a light breakfast is offered in the lobby ( DJ counter ) Including coffee or tea, juice, assorted croissant and Danish from 4.00 to 6.00 for early.

Again I thank you for your comments and hope having the pleasure of welcoming you soon at Langham Place Beijing Capital Airport.

With Kind Regards.

John Vouillamoz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Langham Place, Beijing Capital Airport

Property: Langham Place, Beijing Capital Airport
Address: No.1 Erjing Road, Terminal 3, Capital International Airport, Beijing 100621, China
Phone Number:
Region: China > Beijing > Beijing Capital International Airport
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#19 Business Hotel in Beijing
#32 Luxury Hotel in Beijing
#33 Romantic Hotel in Beijing
#49 Family Hotel in Beijing
#103 Best Value Hotel in Beijing
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Langham Place, Beijing Capital Airport 4.5*
Number of rooms: 372
Official Description (provided by the hotel):
Neighbouring the Norman Foster-designed Terminal 3 and just 10 minutes driving from the New China International Exhibition Centre, Langham Place, Beijing Capital Airport is regarded as perfect combinations of fashion, art and luxury lifestyle. She has been awarded as “Best Airport Hotel in China” since 2011 by Skytrax, and ranked the second place of Best Airport Hotel worldwide in 2014. The hotel showcases its collection of more than 400 artworks throughout the property; 372 spacious guestrooms are all featured with “Blissful Bed”; Over 2,700 sqm. flexible function space ensures perfect environment for various needs of meetings, banquets and events; 4 stylish restaurants and lounges provide chic dining experiences. Complimentary 24-hour shuttle bus to and from the hotel and airport terminals, flight information screen in the lobby, taking-away early breakfast at DJ counter from 4-6 AM daily, as well as the shower rooms on Floor 6, are all thoughtfully set for airport transferring guests. We offer guests a 24 hours complimentary airport shuttle bus service: From Terminal 3: 2nd road outside Gate No. 5 on the ground level. Every 20 mins (:00, :20, :40). From Terminal 2: 2nd road outside Gate No. 3 on the ground level. Every 30 mins(:00, :30). The Langham Place, Beijing Capital Airport, deliver guests a luxury airport experience. ... more   less 
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Also Known As:
Langham Place Beijing Capital Airport Hotel Beijing

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