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“Great Service”

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Red Wall Garden Hotel
Ranked #15 of 6,556 Hotels in Beijing
Certificate of Excellence
Reviewed 18 October 2013

This hotel had all the comforts we needed, plus lots of authentic character. The girls at the front desk were very helpful for directions, restaurant recommendations, calling a taxi, and very good English communication skills. They even helped us get into a room with a bathtub. On our second day we did a lot of walking and really needed a soak in a tub. They were all booked up for the night, but got us a room with a tub as soon as one became available - I was quite impressed. The restaurant was a good option for dinner, service could be a little slow, but not a problem when your on holidays. Breakfast buffet was very good, a little repetitive, but filling and good. Beds were comfortable and maid service was efficient. I would recommend this hotel to anyone wanting a comfortable hotel with boutique character.

  • Stayed: October 2013, travelled as a couple
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1  Thank TRAVEL_LOVER96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedWallGarden, Director of Sales at Red Wall Garden Hotel, responded to this reviewResponded 21 October 2013

Dear TRAVEL_LOVER96,

Thank you for taking the time to review our hotel. I was very pleased to read that you enjoyed your stay. Thank you specially for praising the service in our hotel and our staff. I am very glad they were able to impress you.

Safe travels - hopefully you will get a chance to stay with us again soon!

Your Red Wall Garden Hotel Team

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919 - 925 of 1,334 reviews

Reviewed 15 October 2013

We spent 7 days at the Red Wall Garden Hotel and it made for a great base to explore Beijing and a welcome oasis after a long day's sightseeing. The rooms (we had a deluxe) were spacious, clean and well appointed and above all, very quiet! The hotel has a lovely courtyard where you can relax, have a drink or indeed breakfast or dinner. The staff were uniformly friendly and helpful. Booking direct from their website entites you to a free airport pickup which is an added bonus. We'd happily stay here again when visiting Beijing...

  • Stayed: October 2013, travelled as a couple
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Thank Tom5067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedWallGarden, Director of Sales at Red Wall Garden Hotel, responded to this reviewResponded 21 October 2013

Dear Tom5067,

Thank you for taking the time to review our hotel. I was very pleased to read you had a great stay. I am happy that you found your room clean, well appointed and quit and enjoyed relaxing in our lovely courtyard. Thank you for pointing out that booking directly from our website entitles to a free airport pick-up (and breakfast).

Once again, thank you for posting your kind comments and we look forward to welcoming you again.
Best Regards,
Your Red Wall Garden Hotel Team

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Reviewed 14 October 2013

I concur with all of the previous reviews that this is a standout on many levels.
Take the tour through the hotel on a private car with tour guide Lilly.
Robert, one of the managers had a great idea: instead of leaving the hotel at 9:00, have al leisurely breakfast, read the complimentary newspaper and enjoy the solace of the courtyard.
Leave at 11:00, stop if you wish at the silk factory, and tea ceremony ( no one there either) and arrive at the Great Wall around 2:30. Unreal !!! All of the buses are gone, no one on the wall, it was spiritual. Its your tour go when and where you want, just don't follow the crowds.
Robert thanks again you made our trip to Beijing.
Also recommend Bike Beijing also unbelievable way to see the inner city from a bike.
I also want to thank the incredible staff: Ada, Icey, Yolanda, and Coco and many others to make us feel special and your valued guests.
Lee and Lourdes

Room Tip: Our room faced down a hutong over the police station where they got together-interesting
See more room tips
  • Stayed: October 2013, travelled as a couple
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1  Thank LeeandLourdes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedWallGarden, Manager at Red Wall Garden Hotel, responded to this reviewResponded 21 October 2013

Dear Mr. Lee,

Thank you very much for your kind review. This is very much appreciated by all the staff here. I showed everybody your great write up and put this on the notice board.

I am very happy my recommendation for the Great Wall worked for you. Remember though, do not tell tooooo many people :) .................

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Reviewed 13 October 2013

I have just returned after 12 days at this hotel and found it to be excellent. Sometime you visit a hotel and are reluctant to comment as there is a chance of others finding out how good it actually and thus taking up bookings for when you revisit. Well this is one of those, but being fair, I feel the need to comment

I have never stayed in a cleaner hotel, and that includes Hiltons etc. The staff are extremely friendly and bend over backwards to assist. The majority of them have a some English, and also understand sign/say.
The location is really convenient for Metro (and Buses if you are brave). The food is a decent mix of Western and traditional, with good advice being given for those wanting to eat further afield. The pick up and drop off for the hotel was well signed....
Room size ?? Spacious is an understatement

Only problem I found was that some floorboards squeak, but come on...Is that a real problem ?. Richard the manager was present on several occasions and his attitude had the correct balance of friendliness and professionalism. Lilly, I think everyone took a shine to her speaking 5 languages and also seemed to keep the right balance.
All in all a great experience

  • Stayed: October 2013, travelled with family
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2  Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedWallGarden, General Manager at Red Wall Garden Hotel, responded to this reviewResponded 21 October 2013

Dear John and Maria,

You are both too kind in writing such a nice review about the hotel and about the staff and informing fellow trip advisor users. I have taken a copy of your review and put this on our staff noticeboard as we always very much appreciate comments made by our guests.

We are glad you made it home safe to London and hope to see you back again soon tso we can continue our chat about how amazing China is ...................

Warmes wishes from now the much gone colder Beijing !!!!

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Reviewed 11 October 2013

We stayed at this hotel for 3 nights, at the end of Golden Week. It's very conveniently located to the metro so easy to get around, but the street it is located in is very quiet. The staff were all friendly. Our room was quite nice - the bathroom, in particular, was fantastic. We actually ate at the hotel two evenings because we really enjoyed the food - the spicy beef was excellent. Breakfast wasn't as good but is completely fine and there's a large variety which should suit all tastes (both Western and Chinese).

Stayed: October 2013, travelled as a couple
1  Thank ladykerry100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedWallGarden, General Manager at Red Wall Garden Hotel, responded to this reviewResponded 22 October 2013

Dear Ladykerry100

I am glad you made it home safe to Scotland and thank you for taking the time to write a review on trip advisor. I am so happy you enjoyed your food at the hotel but I have token note of your breakfast comment. We already are changing a few items on the breakfast buffet as we know we are never perfect but certainly aim to be!

Do say hello to Brora I Iook forward to getting back there :)

Warmest wishes

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Reviewed 9 October 2013

The hotel is exactly as it is described - comfortable, within short walking distance of the subway and the staff were really helpful. Our flight was delayed for four hours so I wasn't sure if the driver was going to meet us at the airport, but he was.

The courtyard and fountain were excellent places to relax after a long day out. The beds were amazingly comfortable.

I highly recommend staying here if you plan to visit the tourist sites for the first time.

  • Stayed: September 2013, travelled with family
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2  Thank Sharon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedWallGarden, General Manager at Red Wall Garden Hotel, responded to this reviewResponded 22 October 2013

Dear Sharon B

I am glad you made it home safely to Sydney. Thank you very much for taking the time to write such a positive review on our boutique hotel. We very much appreciate your comment and spreading the details about our hotel. YES! we always try to make sure we collect people from the airport whatever the situation and glad you stayed with us !!!!

I look forward top hopefully welcome you back to Shijia Hutong soon.

Warmest wishes

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Reviewed 9 October 2013

We greatly enjoyed our 5-day stay at the Red Wall Garden Hotel. The room was beautiful and spacious. It is a great location with the subway and Starbucks nearby. The complementary Chinese (or limited Western) breakfast was a treat, as was the food at other meals. If you want a more Chinese feel when you are in Beijing, this is the place to be.

  • Stayed: September 2013, travelled as a couple
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3  Thank Robert V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedWallGarden, General Manager at Red Wall Garden Hotel, responded to this reviewResponded 22 October 2013

Dear RobertV

I am glad you made it home safe to San Diego. Thank you so so much for recommending other trip advisor about our boutique Hotel. Your response is much appreciated by the whole team here and I have posted your review on our staff notice board.

I hope to see you back again soon in Shijia Hutong ......

Warmest wishes

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Additional Information about Red Wall Garden Hotel

Address: No.41 Shijia Hutong | Dongcheng District, Beijing 100010, China
Phone Number:
Region: China > Beijing > Tian'anmen / Wangfujing
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #15 of 6,556 Hotels in Beijing
Price Range: £75 - £204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Red Wall Garden Hotel 4*
Number of rooms: 40
Official Description (provided by the hotel):
The Red Wall Garden Boutique Hotel Beijing is an oasis of tranquility in the very heart of the vibrant city of Beijing, located in one of the old Beijing historic neighborhoods: Shijia Hutong, a lovely tree-lined, low-rise lane. The hotel is within walking distance to the Forbidden City, the famous shopping streets of Wangfujing & Jinbao in Dong Cheng, the central district of Beijing. The Red Wall Garden Hotel is ideal for either work or pleasure.A traditional Chinese courtyard hotel, invoking the past,yet with modern facilities; a subtle blend of ancient Asian esthetic with a modern spirit; offers 40 individually appointed guest rooms, featuring ultra luxury DUX beds, wooden flooring, en-suite bathrooms and amenities such as large flat screen TV, complimentary WIFI ( throughout the hotel) and mini-bar. All rooms have air-conditioning & heater.Besides The Red Wall Garden Restaurant serving mainly classic Chinese cuisine the hotel also features a popular cozy lounge/bar overlooking the beautiful courtyard, which is the centerpiece of the hotel. Here guests can try Beijing street food creatively interpreted by the executive chef, enjoy a drink or simply relax. The Red Wall Garden Hotel often features live cultural, music and art performances.Guests can also take advantage of the hotel’s in-house car service, to explore the city, the Great Wall , or hop on to one of our bicycles or rickshaw to stroll through the hutongs and perhaps enjoy a Chinese massage in the treatment room after a long day of sightseeing or a hard day’s work. Our warm friendly english speaking staff awaits you."The Red Wall Garden Hotel Boutique Experience" : emotionally connects our guests with the intense desire for all things historical, cultural and artistic to experience the true lifestyle of authentic and historic Beijing. ... more   less 
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