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“Great Courtyard Hotel”

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Red Wall Garden Hotel
Ranked #17 of 6,463 Hotels in Beijing
Certificate of Excellence
Istanbul
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great Courtyard Hotel”
Reviewed 5 April 2014

I and my partner stayed two nights in this hotel. It was in the hutong area in Beijing. The management was very professional. The whole establishment was spotless. The bedroom had great beds and was very spacious. The meals was served in the dining room or in the very nice courtyard. Food was very tasty and served in a very nice way. They had bikes which we could use and we biked through the alleys of the hutong which was a great experience. The bathroom was very modern and large. The subway was in an easy walking distance. Also it is convenient to use taxis in China since they are quite inexpensive. All the girls working at the reception were very helpful and friendly. I would certainly stay here in my next trip to Beijing.

  • Stayed March 2014, travelled as a couple
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Helpful?
1 Thank cintemani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedWallGarden, General Manager at Red Wall Garden Hotel, responded to this review, 9 April 2014
Dear cintemani:
Thank you for sharing your experience at Red Wall Garden with the tripadvisor community. Your praise of our facilities and our staff in particular is very much appreciated.
We do indeed offer complimentary bikes which are a great mode of transportation for the adventurous ones amongst our guests. Beijing is notorious for its traffic gridlock but has generous bike lanes that allow visitors to explore points of interest in a quick and efficient manner.
Greetings to beautiful Istanbul,
Your Red Wall Garden Hotel
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Kuala Lumpur, Malaysia
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 4 April 2014

Relying on earlier travellers' reviews , I'm really glad I chose this place. If you are visiting Beijing, especially to see the sights, this is the place to stay, look no further!
Fantastic place, haven of peace, but with a convenient Metro connection to get around Beijing and within cycling distance of Tianenmen Square, Forbidden City, Jing Shan Park, Wangfujing Street covering almost all the top sights in Central Beijing.
The pretty and eager to help girls at the reception were the friendliest lot I have ever experienced. All of them could communicate well in English and don't under-estimate the importance of this in China, if you do not know the local language.
Penappa, Coco and all the rest - thanks for your attention to detail, patient explanations and help and guidance whenever we needed something.
Ah and the bicycles available for complimentary use - great idea and it really helped me to visit the nearby sights several times over, including the sunrise flag-raising ceremony at Tiananmen.
Wonderful court-yard - you wouldn't think this place is actually in the middle of a bustling large city.
Really spacious rooms - could comfortably accommodate 3 - 2 adults and a young teenager.
We actually felt sorry to leave after our 3 night stay.

Room Tip: Do make use of the bicycles provided, Beijing has dedicated cycle tracks and it's a great...
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  • Stayed March 2014, travelled with family
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Helpful?
2 Thank tBugger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedWallGarden, General Manager at Red Wall Garden Hotel, responded to this review, 8 April 2014
Dear tBugger:
This is great praise indeed from an experienced traveler like yourself - many thanks for your kind review. I took the liberty of sharing it with the team in today's meeting and particluarly the guest services ladies were happy to learn their efforts did not go unnoticed.
We hope you will have the chance to visit us again should your itinerary call for another trip to China's capital.
Greetings to KL,
Your Red Wall Garden Team
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Brooklyn, New York
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 April 2014

This was our first time in Beijing, and the Red Wall Garden Hotel did not disappoint. We booked a 2 floor loft room, and it was fantastic. The bed was a Duxiana, so we got a great night sleep. The bathroom was large and modern. The staff at the hotel went out of the way to make sure we were happy. Upon arrival, they brought a bouquet of fresh flowers to our room as a special treat. We also ordered wine to the room and they delivered promptly. We wanted to try a famous Peking Duck Dinner, and they made the reservation for us and arranged transportation. We booked a foot massage when booking the room. There was a problem with this at check in and they arranged for us to go to a local massage place and even provided transportation...all included. Everything was so easy, and we were so well taken care of. The level of service is top notch. The breakfast buffet was really good too. Eating hot dumplings for breakfast was a great way to start each day!

  • Stayed March 2014, travelled as a couple
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Helpful?
Thank crewguy299
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedWallGarden, General Manager at Red Wall Garden Hotel, responded to this review, 8 April 2014
Dear crewguy299:
We are happy to learn that you chose our boutique hotel on your maiden trip to China and are very pleased that the stay with us met your expectations.
As you experienced, our guest services team always aims to go above and beyond for our guests - most of the staff here is local and knows some of the best places off the beaten track. Be it Peking Duck or a great massage, they are able to point you in the right direction.
Hopefully, this trip convinced you to return to China for a second time - should you decide to do so, your "home away from home" will be waiting for you.
Greetings to the Big Apple,
Your Red Wall Garden Team
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Plymouth, United Kingdom
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 3 April 2014

We stayed here for 5 nights. Arrived at Beijing West Train station and easily found taxi rank. The hotel had e-mailed the name and address in Chinese characters, so with that and the taxi drivers's google maps on his phone, we got to the hotel in 20 minutes.
The hotel is to the east of ,and close to, the Forbidden city (25 minutes walk) in a hutong residential area, so streets very narrow but busy with pedestrians, cyclists and some cars. We walked around the area each day / evening /night and never once felt unsafe.
Hotel is wonderful with very friendly staff keen to practice their good English!
A good sized room on the second floor with rain forest shower and comfortable bed. Quiet too, so we slept very well.
The breakfast was a good choice, with freshly cooked omelettes if required.
Lovely quiet courtyard to spend time if wanted.
The hotel offers free collection from the airport, but as we arrived by train they offered us a free car to the Beijing West train station at 07.30 in the morning.
Good location about 10 minutes walk to the nearest metro station - very cheap at 20p per single journey.
The hotel provided a number of printed sheets with recommendations on places to visit, and restaurants to eat. We tried a number of the latter and all were very acceptable.

Overall we thought the hotel was great value for money - less than £85 per night !!

Room Tip: It seemed any room would be quiet, as the area itself is not noisy.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank kev p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedWallGarden, General Manager at Red Wall Garden Hotel, responded to this review, 8 April 2014
Dear kev p:
Many thanks for your kind review of our boutique property - we are pleased you enjoyed your visit to Beijing and found Red Wall Garden to your liking.
I would like to elaborate on a great point you made regarding the hotel's pick-up policy. Firstly, as you correctly stated, due to logistical rasons we do not offer collection at any of Beijing's train stations. It is simply too easy for guests and driver to miss each other in the hustle and bustle and taxis are usually readily available. We strongly recommend that you carry the address and name of our hotel (in Chinese) with you as many cabbies do not speak or understand English - the information can be easily obtained from our website.
Secondly, guests arriving at any of Beijing's airports and who made their 3+ night booking directly with us can avail themselves of our complimentary pick-up service. Our professional driver will assist you with your luggage and take you straight to Shijia Hutong where our boutique hotel is located. Depending on traffic, this ride can take between 30-60 minutes.
Thank you again for your wonderful comments - we look forward to welcoming you back soon,
Your Red Wall Garden Team
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Pincher Creek, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 April 2014

Lovely place and Westin at its (almost) best. Large rooms, wonderful interior and the location is modern Beijing but at the same time nice. Excellent Lounge. Only thing not so good is the lobby and the bar.

  • Stayed February 2014, travelled with family
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Helpful?
Thank Lampard F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedWallGarden, General Manager at Red Wall Garden Hotel, responded to this review, 8 April 2014
Dear Lampard F (Chelsea Fan, I presume?)
Thank you for your review and for rewarding us with the top rating.
You will be happy to note that we just remodeled our lobby area and are updating various other public spaces such as the restaurant and courtyard area as well over the coming months. We will post pictures and progress reports on our official website and invite you to have a look.
Best Regards,
Your Red Wall Garden Team
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Busan, South Korea
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 April 2014

We had a lovely stay at this charming hotel. The location was ideal, the staff attentive and very personal and friendly. They helped us a lot. The courtyard was great for us and our children and added to the experience. The atmosphere was great. Fantastic beds and comfortable rooms, although the day-to-day cleaning of the room wasn't as thorough as we would have liked.
Our only main complaint however, is the restaurant. Breakfast was fine, but the dinner was really bad and we wouldn't eat there again. We ate there twice, and both times were very disappointed. The food was not good, and the price was high, compared to the standard and other Beijing eateries. This was surprising and in contrast to the overall impression of the hotel. However all in all, a great stay that we would recommend to others.

  • Stayed March 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Elisabethesr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedWallGarden, General Manager at Red Wall Garden Hotel, responded to this review, 8 April 2014
Dear Elisabethesr:
Thank you for your feedback regarding your recent stay with us. Overall, we seem to have hit the mark, but I do of course apologize for the subpar dinner experience you encountered on two separate occasions. Generally, we receive overwhelmingly positive feedback both on the Chinese and Western dishes on offer in our courtyard restaurant. But we obviosuly got it wrong in your case; therefore, I would encourage you to send me a quick note at stefan@rwghotel.com so I can understand exactly what went wrong in order to ensure this mistake does not repeat itself in the future.
Thank you again for taking the time to share your experience - I look forward to your email.
Greetings to South Korea,
Your Red Wall Garden Team
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Caracas, Venezuela
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 April 2014

The Red Wall Garden is a 3 star (top) Hotel. As such I could say that it is a good and economical one. Is located in a Hutong and taxi drivers have some sort of dificulty in finding it. Trafic is horrid at school´s closing time. Subway is quite a long walk away but to compensate: very near there is one of the best restaurant in Beijing: the Dadong (10 min walk). Try the Peking duck there. Staff very polite and helpfull. One of the ladies at the front desk is a stunning thai girl very fluent in English. The decor is pure China, the rooms are spacious. Try not to get booked on the 3rd floor since no lift is available. Only view is on the central courtyard. If you get a room with a view to the outside be prepare for a sorrow experience.

Room Tip: try to book a room in the second door with a view to the central courtyard.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank theddywerner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedWallGarden, General Manager at Red Wall Garden Hotel, responded to this review, 9 April 2014
Dear theddywerner:
Thank you for your overall positive review - I shared it with Pennapa, our Guest Services Manager from Thailand. She very much appreciates your compliment!
Our boutique hotel, while very centrally located, has its home in a quiet, narrow and tree-lined residential neighborhood, called Shijia Hutong. Not all taxi drivers are familiar with this street, so please ensure to print the Chinese directions and address of the hotel from our website to ensure a smooth transfer via cab.
Part of the charm of our property is the fact that it is located in a "living, breathing" neighborhood, including one of the best private schools in Beijing at the entrance to Shijia Hutong. I am sorry you were inconvenienced by the traffic at school's end which usually just occurs between 4-5pm on schooldays.
Greetings to Venezuela,
Your Red Wall Garden Team
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Additional Information about Red Wall Garden Hotel

Property: Red Wall Garden Hotel
Address: No.41 Shijia Hutong | Dongcheng District, Beijing 100010, China
Phone Number:
Region: China > Beijing > Tian'anmen / Wangfujing
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #17 of 6,463 Hotels in Beijing
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Red Wall Garden Hotel 4*
Number of rooms: 40
Official Description (provided by the hotel):
The Red Wall Garden Hotel is a cultural oasis of tranquillity in the very heart of the vibrant city of Beijing. It is located in Shijia Hutong, one of the city's most historic neighbourhoods and is within walking distance of the Forbidden City and the famous shopping and food streets of Wangfujing and Jinbao in DongCheng. A traditional Chinese courtyard hotel invoking the past, yet replete with modern facilities. All 40 individually appointed guest rooms feature ultra-luxury DUX beds, wooden flooring, en-suite bathrooms and amenities such as large flat screen TV, complimentary WI-FI throughout the hotel and private in-room bar. All rooms have air-conditioning & heaters. Located within the central courtyard of the award-winning Red Wall Garden Hotel, The Courtyard Bistro serves great value dishes that are inspired by the eight main culinary areas in China. The Courtyard Bistro also features open stage Cultural Entertainment nights as well as indoor and outdoor Noodle Stations and daily special chalkboards to further enhance the guests' dining experiences. The Lounge Bar invites guests to kick back in an armchair with a drink, a snack and a book. The Courtyard Bistro's full service bar serves up classic and specialty cocktails as well as traditional afternoon tea and features an excellent selection of wines, beers and other alcoholic or non-alcoholic drinks. Situated just off the west lounge of the hotel, The Courtyard Bistro Tea House offers daily tea ceremonies where the in-house tea master guides patrons through Chinese tea history that looks back on over 4000 years of tea excellence. The Private Dining and Event Rooms at The Red Wall Garden Hotel can accommodate up to 200 people for Meetings, Weddings or Events. The tailor-made menus offer an array of traditional Chinese Cuisine to suit either a formal or an informal Meeting, Wedding or Event. The "Red Wall Garden Boutique Hotel Experience" emotionally connects our guests with the intense Historical, Cultural and Artistic life of Authentic and Historic Beijing. ... more   less 
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