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“Excellent value for money”

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Sheraton Grand Beijing Dongcheng Hotel
Ranked #28 of 6,531 Hotels in Beijing
Certificate of Excellence
Reviewed 7 January 2013

My wife and I spent 5 nights here in October while on our honeymoon and thoroughly enjoyed our stay.
Being a platinum SPG member, we got upgraded to a great (and massive) executive suite. The entire room was very modern and nicely decorated, with a very big bathroom (and a smaller half bathroom by the living room), a Bose sound system in the living room and plenty of bottled water available everyday.
We really enjoyed having access to the Club lounge. The breakfast there was excellent, with great variety (both Western and Chinese options) and the best pastries we had in our 3 weeks in China (they told us that everything is made in-house). On clear days (pretty rare, unfortunately...) you have great views of the Olympic village. They also offer appetizers and a very nice selection of wines and beer in the afternoon/early evening, and the staff was extremely friendly and attentive.
The staff at reception and at the concierge desk were also very friendly and helpful, whether to help us look for a cab or to give us directions to restaurants in Chinese to show taxi drivers.
Talking of which, we moved around town primarily by subway during the day. The closest station is less than a 10-minute walk away, and it is pretty straightforward to move around even without speaking Chinese. The hotel is not very centrally located (there is not much within walking distance, except for a massage place where the masseurs are blind and for the equivalent of a few dollars you get a very effective 1-hour massage), but Beijing is too spread out to walk everywhere anyway. We never had to wait long to get a taxi in the evening and only in one or two cases the cab drivers struggled finding the hotel.
The day we went to the great wall we hired a taxi driver called Robin Kong, whom I highly recommend - he speaks good English, he's very professional and didn't mind waiting for us for over 5 hours in Mutianyu while we were climbing the wall and dropping us off at a different location on the way back.
Overall, we really enjoyed our stay at the Sheraton and we would definitely stay there again if/when we go back to Beijing.

  • Stayed: October 2012, travelled as a couple
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Thank mcurtez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton Dongch... B, Hotel Management Team at Sheraton Grand Beijing Dongcheng Hotel, responded to this reviewResponded 9 January 2013

Dear reviewer,
Thank you for taking time to share your comments from your recent stay at Sheraton Beijing Dongcheng Hotel.
We so delighted that you enjoyed the warm comfort and spectacular views of our Sheraton Club facilities and will certainly share your feedback with our team.
No doubt this will encourage them to strive to further enhance our guests’ experience.
Thank you again for sharing and our hotel team look forward to being of service to you again in the future should your travels bring you back to Beijing.

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Reviews (539)
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272 - 278 of 540 reviews

Reviewed 26 December 2012

I hesitated to write this review, since it seems that the new Sheraton Beijing Dongcheng Hotel has not yet been discovered and I really would like to keep the pleasure of our stay to myself. However, it is simply too good not to share.

The hotel is well located just off the North 3rd Ring Rd, close to bus stops and subway stations, with a view of the Olympic stadium and pool (as well as of the mountains to the north if the day is clear).

The hotel, a very carefully designed, fully thought out treasure, has a soothing earth tone décor running throughout the lobby, halls and rooms. We were greeted most warmly at reception, where check-in went smoothly and quickly.

The room (an upgrade) was lovely, easily meeting all of our needs for appearance, comfort, quiet and practicality. The bathroom was huge and well laid out, decorated with the same earth tones (but now with mosaic tiles) that runs throughout the hotel. The bed was extremely comfortable (it is a Sheraton bed, after all) and we slept well all three nights.

We spent much time in the Club Lounge, which is tastefully laid out and offers interesting, tasty and attractively presented breakfasts and happy hours.

The real strength of the hotel is its staff. What we found at reception was replicated throughout the hotel. The staff of the Club Lounge in particular - and without exception - proved to be attentive, friendly and efficient, possessing an innate desire to make us feel as welcome guests. That is something that can't be taught and it was that naturalness that really made our stay a delight. They are really great people!

Will we return to the Sheraton Beijing Dongcheng? As soon as possible!

Room Tip: High floors have better views.
  • Stayed: December 2012, travelled as a couple
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Thank Haifisch101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton Dongch... B, Hotel Management Team at Sheraton Grand Beijing Dongcheng Hotel, responded to this reviewResponded 28 December 2012

Dear reviewer,
Thank you for sharing your fantastic review and recommendations with us and others on Trip Advisor.
It is great to know that Sheraton’s renowned signature Sheraton Sweet Sleeper™ Bed allowed for very good nights’ sleep and also the bathroom added to your comfort.
Your feedback towards our Sheraton Club Lounge is exhilarating. Thank you for your kind and lifting words.
Thank you again for your comments and recommendation, we wish you a most enjoyable festive season and look forward to welcoming you back soon.

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Reviewed 24 December 2012 via mobile

You advertised a Xmas dinner for Xmas eve. I got blasted with loud music and a really annoying mc. Turn down the speakers! Are you deaf? I'm hiding in the back room where your staff are eating the hotel food to avoid your loud speakers.

  • Stayed: December 2012
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2  Thank ForeverRoamin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton Dongch... B, Hotel Management Team at Sheraton Grand Beijing Dongcheng Hotel, responded to this reviewResponded 4 January 2013

Dear reviewer,
Thank you for taking the time to post your review on TripAdvisor.
We apologize to hear that our Christmas party did not quite live up to your expectation.
Thank you for your observations from your experience and we have shared with our hotel management team and will certainly continue to improve on how best we can cater for our guests for such special occasion.
We hope we have a chance to see you again soon.

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Reviewed 21 December 2012

Hotel is only about a year old. Very modern and tastefully done all the way around. Rooms were large and very nice. Breakfast buffet was great. Hotel staff friendly and efficient. Would defintely stay here again.

  • Stayed: November 2012, travelled on business
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Thank CL5309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton Dongch... B, Hotel Management Team at Sheraton Grand Beijing Dongcheng Hotel, responded to this reviewResponded 24 December 2012

Dear reviewer,
Thank you for staying at the Sheraton Beijing Dongcheng Hotel and for sharing your kind comments.
We are delighted to hear that you will return to us and we look forward to turning your next visit into another memorable experience.

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Reviewed 18 December 2012

Stayed here for a few nights for a company meeting, as my office is pretty much right next door. This is a spectacular hotel from the minute you walk in. First class service ensured check-in was a breeze, as the staff spoke great English as well. The room was impressive, I only stayed in the lowest tier (Deluxe) room but it was very spacious and luxurious design especially for the bathroom. Other Sheraton staples like built-in plug converters, clocks with iPhone docks, etc. were all included. Beijing is not a cheap place but you really get what you pay for with a room like this.

The breakfast was good as well with a variety of local Chinese delicacies to try, along with the usual Western fare. Location-wise, it was convenient for me but it may not suit everyone. It isn't close to a subway station so you'll have to use taxis which can be difficult since they generally don't speak English and will try to overcharge you on the basis of heavy traffic even when it isn't really that bad. If you are ok with the taxis, the hotel is not too far from some of the good eating places and tourist spots like the Forbidden City which was only 20 mins or so away (Taxis will try to convince you that its a 2-hour drive though).

All-in-all, no major complaints with this excellent hotel and would certainly be happy to stay here again.

  • Stayed: July 2012, travelled on business
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Thank Daniel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton Dongch... B, Hotel Management Team at Sheraton Grand Beijing Dongcheng Hotel, responded to this reviewResponded 20 December 2012

Dear reviewer,
Thank you for taking time to share such a wonderful review with us and others here on TripAdvisor.
Being described as a diamond in the heart of Beijing and hearing so much praise about the facilities and services of our people are very uplifting. We will continue to put utmost effort to deliver beyond our guests expectation.
We look forward to welcome you back in the near future.

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Reviewed 13 December 2012

I stayed here for 2 nights for a business meeting, and found this to be a very good property and location. The rooms were big and well equipped. The staff was very helpful, especially in making the drivers understand the locations we wanted to visit since language is a huge problem and very few people speak English. The property is located in a good business area as well as close to tourist areas, esp. to San Litun Village market (the best in Beijing).

  • Stayed: October 2012, travelled on business
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1  Thank shikha s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton Dongch... B, Hotel Management Team at Sheraton Grand Beijing Dongcheng Hotel, responded to this reviewResponded 17 December 2012

Dear reviewer, Thank you for staying with us and posting your recommendation here on TripAdvisor.
We are more than pleased to hear that our hotel rooms, facilities and services could assist in your comforting experience and leave you with good impressions.
Our hotel is dedicated to delivering warm and comforting services to all the guests around the world.
We certainly look forward to welcoming you back very soon.

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Reviewed 7 December 2012

This may be a great bet if you are on vacation and part of a tour..... but if you are on business the location could be better. This hotel is every inch a Sheraton having opened in late 2011. Its as good as any other Sheraton anywhere - the rooms are great and the staff friendly. The bar is sort of part of the lobby which makes for a soul-less atmosphere but the restaurants are excellent particularly the buffet breakfast at feast.

The main drawback with this hotel and the reason I probably will not stay there again is the location out on the NE part of the third ring. Its quite a trek to the nearest subway stations (I read 8 minutes somewhere - maybe if you are Usain Bolt it is but otherwise allow 20 or 30. The hotel entrance is not on a main street so getting a taxi can be a problem - we waited 25 minutes on a Friday evening (and that was with the bellman out on the main street trying to get a cab on our behalf).....eventually we gave up and stayed in the hotel.

If you are new to Beijing and dont speak Chinese you will find that picking up a taxi on the street in Beijing and explaining where you want to go can be a real problem so if you are out and want to get back, head for a hotel and get the bellman to explain where you want to go.

The hotel itself is difficult to fault but next time I go back for business i will stay closer to the Central Business District.

  • Stayed: November 2012, travelled on business
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1  Thank rocdoc_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton Dongch... B, Hotel Management Team at Sheraton Grand Beijing Dongcheng Hotel, responded to this reviewResponded 11 December 2012

Dear reviewer, Thank you for choosing The Sheraton Beijing Dongcheng Hotel and sharing your insights with us and others. It’s delightful to hear that you’ve enjoyed your stay with us.
We look forward to have you back to our hotel in the near future, however, should you prefer to stay near the Central Business District, we’re pleased to inform you that Starwood Hotels and Resorts currently have seven hotels in Beijing, hence, we’re confident that one of our hotels will definitely meet your location preference – wherever it may be in Beijing.

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Additional Information about Sheraton Grand Beijing Dongcheng Hotel

Address: Southeast of Anzhen Bridge, 36 North Third Ring Road East,Dongcheng District, Beijing 100013, China
Region: China > Beijing > Anzhen
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 6,531 Hotels in Beijing
Price Range: £97 - £301 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Beijing Dongcheng Hotel 5*
Number of rooms: 441
Official Description (provided by the hotel):
The Sheraton Beijing Dongcheng Hotel is conveniently located on Beijing’s north Third Ring Road, in the heart of the city’s transportation network. Just 20 minutes from Beijing Capital International Airport (PEK), we have easy access to major attractions such as the Olympic Stadium, Tiananmen Square, Financial Street, the Forbidden City, and the Great Wall.Our 441 contemporary guest rooms and suites range from 43 to 240 square meters. In addition to the celebrated “ahhh” of the plush Sheraton Sweet Sleeper™ Bed, you’ll also enjoy a 42” LCD Flat Screen Television, High Speed Internet Access, and a separate bath and shower.During your stay, share a meal in one of our four restaurants—featuring Chinese, Japanese, Italian, and all-day dining—or get a refreshing drink in our Lobby Lounge. Relax with a massage at the Shine Spa for Sheraton, take a dip in our indoor heated swimming pool, or work out in our modern fitness center. And you can easily stay connected to home and the office with wired and wireless High Speed Internet Access in your guest room, the business center, or meeting rooms.Let us bring your vision of a grand meeting or lively social event to life in our 13 functions spaces, totaling more than 2,400 square meters. State-of-the-art audiovisual facilities are available, as are experienced event and catering specialists. ... more   less 
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