I stayed here nights. The hotel itself is designed and presented as 4 stars, the property itself and décor probably is, however the level of service is poor. The staff are less than helpful if you asked them anything.
They do not appear to have a left luggage store, and to leave your luggage means you leave it beside reception near by the door. I felt this was not a secure and told them...response "we have a camera watching". It did not occur to them watching someone take something isn't much use!
Later whilst waiting for my pick up transfer...I was asked to leave the bar area because I wasn't ordering more to drink (even though I was the only person in there and I had eaten my lunch in there). I was told to go sit in reception, which is actually an extension of the bar area. Ridiculous.
I have had better treatment in 2 star and hostels than I had in this hotel. I would not stay here again,
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