The Royal Phoenix, part of the Best Western chain, is a quality hotel tucked away in a hutong a short walk from two subway stops which can quickly get you to major attractions. We felt safe out at night despite the off-street location. The rooms and beds are nice and clean. The breakfast buffet was good and plentiful. One negative was that many of the staff could not converse or understand English despite the majority of the guests appearing to be westerners. That made it difficult to do simple transactions like currency exchange or posting postcards and letters. Everyone, however, was very friendly.
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