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“False advertising”

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The Classic Courtyard
Ranked #152 of 6,556 Hotels in Beijing
Reviewed 24 September 2013

Yes, the sweet courtyard you see online exists but they took us back upstairs to a room in a back balcony with clothes on a line and a totally different feel than advertised. The staff is not hospitable - it just seemed like we were bugging them when we needed something. For $20 more you can find a much nicer courtyard hotel in this neighborhood. This is much more of a hostel than a hotel, if they had advertised it as such I would have been satisfied with my experience.

  • Stayed: August 2013, travelled as a couple
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2  Thank Eily M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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26 - 32 of 105 reviews

Reviewed 4 September 2013

This place was quite hard to find and when we got there, it was quite hard to identify since the sign outside says "Candy Inn." I have mixed feelings about this place. For one, this place really annoyed be because not only did they charge my credit card directly even though they said they wouldn't (since i booked through Booking.com), the guy manager who is manning the front desk is also very rude and unwelcoming. A few things in the inn does compensate for that treatment: the rooms and bathroom were very clean and there is also this young woman who helps out at the front desk who is just an absolute angel. She will go out of her way to help you and will do so with a smile. She even helped us book tickets to get to Guangzhou from Beijing. I will forever be thankful to that girl. She is such a sweetheart and she didn't even expect anything in return. All in all, despite her sweetness, I doubt I will go back again. There are just a lot of better places to stay in Beijing and dealing with the manager was just not worth it.

  • Stayed: July 2013, travelled with family
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2  Thank KatherineWoolbright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2013

This hotel benefits from a great location. The hotel, in the middle of a hutong, is somewhat difficult to spot (for some reason, the signs call the hotel "the Candy Inn" in addition to the Classic Courtyard, but easy to get to. In addition to being about 5 minutes from the very-impressive Lama Temple, the hostel is right between two subway stops on the 5 and 2 lines. The staff is reasonably helpful with basic things like finding tours. In true Chinese fashion, the beer on tap is very cheap!

The rooms themselves are...okay. For the amount I paid and based on internet previews, I expected slightly more than the tiny rooms with lumpy beds. But the bathrooms are clean, the air conditioner (sort of) works, and in any case, Beijing is not a city in which you want to spend much time sitting at the hotel. Overall, not bad, but you can probably do better for the money.

  • Stayed: August 2013, travelled with friends
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Thank oopgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2013

The Classic Courtyard or Candy Inn or...?!? There are 3 names written on the hotel and this is never a good sign, did they change it to sound better or to get rid of previous bad reviews?

First the good: - The location is great and the rooms look nice.

The bad: - The staff is untrustworthy, charged 200 RMB deposit just to conveniently forget to return 100 RMB and pretend they never received it thanks to unreadable handwriting on the deposit receipt. The CCTV footage mysteriously froze and jumped ahead when the money was handed over. This is not a good way to handle this, plus the guy was rude.
Always double check your receipts and make sure they write it readable.

- There was a bad smell in the room (109), noise from the washers and dryers located outside, no room number on the door.

- Room was not cleaned properly, a wet bathroom was still wet in the evening, bed was not made, rubbish not emptied. only towels were changed.

- Bathroom got completely wet when showering thanks to a wrongly attached shower head.

Room Tip: Don't let them give you room 109!
See more room tips
  • Stayed: August 2013, travelled solo
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3  Thank CristianSorega
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2013

I stayed here for a week at the end of my trip to China. I booked a single room which was small but comfortable.
The room was cleaned every day and I got fresh towels every day - not the norm in a Chinese hostel.
The staff are friendly and efficient and beer is cheap, always a good thing!
The location is excellent, down a hutong off Yonghegong St. You have a choice of two subway stops within 5 minutes walk. The street is full of good local restaurants, a number of coffee shops and fast food options.
The coffee shop on the same hutong is nice but outrageously expensive. Caffé Bene, 200m to the left after you exit the hutong, was the best I found nearby.
Internet was fast and reliable.
Accommodation prices in Beijing are high but this comes in at the lower end.

  • Stayed: August 2013, travelled solo
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Thank LostInPyongyang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2013

The Classic Courtyard is a great hotel for the very cheap price. If you are expecting a five star place, this isn't for you, but if you want a comfortable, very well air conditioned, very clean room with friendly service in a great location, then stay here. Firstly, the location. It is in the hutongs really close to the Lama temple and near to two subway stations and loads of restaurants and bars. The area felt really safe and was great to walk around. There is a main road packed with Chinese restaurants and bright lights, and the hutongs with lots of bars, cute shops and street food to try if you walk a little further. There are even a few nice coffee places....one on the same hutong, cafe bene on the main road and even a costa coffee next to the tube station. It is also close to the Lama temple, worth a visit, and, if you are veggie, there are lots of veggie food places because of the buddism. Getting to the main sights is easy on the subway ( and very cheap) from here. Next, the room. Ours had a large, comfy bed, a nice bathroom ( no bath but a shower with consistently hot water) and it was immaculately clean. The room didn't have a window, but I think this is the design of the buildings. The air conditioning was brilliant and much needed in summer. The bar sold cheap beers and if you are travelling on our own, seemed like a good place to meet people. The staff were really friendly. Simon at reception was great, spoke brilliant English and made us feel really welcome. We definitely recommend this hotel. Tip: when you get there, you will see 'the Candy inn' written on the wall and you may miss the classic courtyard sign, it is the same place.

  • Stayed: August 2013, travelled as a couple
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Thank Linzb81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2013

Pros: friendly welcome

Cons: where to begin!
We had booked a deluxe double room at this hotel weeks before arriving in Beijing. We gave our exact flight details so it would have been clear what time we were arriving at. We arrived at about 10.30 PM- after a flight we were exhausted and were told the room was not ready! We were asked to wait 30 mins but it turned out to be almost 45 mins later - and they would not give a discount due to this.

Next I tried to confirm the 700 RMB private taxi I had booked weeks ago to the Great Wall the next morning. I was told that I had not booked it (despite the confirmation email from the hotel). I was then told the price had gone up and we would have to pay 800 RMB if we wanted to go to the wall the next morning. We did not have a choice. It turns out that the meter on their taxi said 500 RMB for the entire round trip- we only took about 1.5 hrs at the wall - and the driver had got lost also. We were still made pay 800 RMB. A robbery!!

The vegetarian breakfast was cooked with meat. Disgusting. Also many of the 'deluxe room features' feature outside the room.

This has been a very disappointing start to my first trip to China. It would have been fine if the hotel took responsibility for its short comings however they would not give us any discount off of what we paid. I have done months of backpacking all over the world and this has been the worst place I have stayed due to false promises and a feeling of being scammed.

  • Stayed: July 2013
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3  Thank Guitar1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Classic Courtyard

Address: 31 Bei Xin Hutong, Yong He Gong Dajie, Dong Cheng District, Beijing 100007, China
Region: China > Beijing > Beijing Workers' Sports Complex
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #152 of 6,556 Hotels in Beijing
Price Range: £38 - £63 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Classic Courtyard 2*
Number of rooms: 6
Official Description (provided by the hotel):
The Classic Courtyard Ideally located in Hutong area in Beijing's city centre, The Classic Courtyard is a 5-minutes walk from line 2 and line 5 Yonghegong Lama Temple subway station. It offers clean and comfortable accommodation with convenient access to nearby attractions. Airport Expressway is a 10-minute drive away.Housed in a traditional Chinese-style courtyard, The Classic Courtyard is a short 5-minute walk from the Goast Street, which is famous for the food and snacks. Popular attractions such as Lama Temple, Confucius Temple and Nanluoguxiang Hutong are within walking distance of the hotel. The bustling Sanlitun and Houhai Bar Street are within a 10-minute drive of the hotel.The spacious rooms come equipped with modern facilities including air-conditioning, attached bathrooms and free Internet access.Guests can relax at the comfortable lounge and mix with others and watch films. A bar and restaurant serves Chinese and Western dishes as well as American breakfast.Feel at ease with the hotel’s English speaking staff when making ticket, transport and tour arrangements at the travel desk. Other facilities include laundry and bike rentals.Our rooms are comfortably furnished and all offer a degree of luxury and individual touches of flair you would expect for a relaxing stay.The food is as stunning as the setting. Our modern a la carte dinner menu, created by Executive Chef, features an eclectic fusion of Mediterranean and Chinese food. The wine list is as imaginative as it is extensive, whilst our lunchtime buffet never ceases to delight!From airport:If you take a taxi, it will cost you about 80RMB to The Classic Courtyard including the high-way toll.If you take a shuttle bus (16RMB PP) or airport express (25RMB PP): get off at the 'DongZhiMen' station which is near the hostel, then take a taxi (about 13RMB) or by subway (line 2) to the 'Yonghegong, Lama Temple' station, from exit 'C', turn left (maybe turn left two times, there are two ‘C’ exits altogether, it depends), walk along the street about 100m,still on your left, you will see Bei Xin Hutong , inside 50m, The Classic Courtyard is standing there.Or Order our Limousine service its cost 300CNY (Including highway toll and Airport parking cost)From Beijing railway station: Please take subway line No.2 (circle line) from 'Beijing railway' station to the 'Lama Temple' station, from exit 'C' turn left (to south) walk around 100m, passing the Lama Temeple, also on your left, the second Hutong is Bei Xin Hutong, The Classic Courtyard is inside.From Beijing west railway station:Take a taxi; it costs you about 40RMB.Or take the bus Te2, get off at 'Yonghegong Qiao dong',turn left, walking along the red wall of the Lama Temple about 300meters, you will see the 'Beixin Hutong', The Classic Courtyard is inside.From Beijing South Rail Way Station: Get on the subway line4 to Xuanwumen Station, exchange line2 and get off at Yonghegong station(also say Lama Temple,which is the transfer station line2 and line5), from exit 'C' to the ground,turn left. We are 50m south of the Lama Temple. ... more   less 
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