We travelled as a family in a private tour provided by The China Guide from July 11-21, 2014. The cities we visited were Beijing, Shanghai, and Xi'an. Our children were ages 4 and 8. Being vegetarian and travelling with young children, we were very apprehensive about a trip to a mostly non-English speaking country. However, we could not have imagined a more perfect trip. Before we left for our trip, our friends at home were baffled why and how we can take our two young children on a trip to China. They thought we were crazy...but I was very happy to prove them all wrong upon my return!
My interactions with The China Guide all started with The China Guide's travel agent, Sarah Liu. I started my trip planning in March. For 3 months, I communicated via email with Sarah to construct the most appropriately paced itinerary for my family. We had so many requests, and Sarah responded promptly each time and NEVER said "No, we can't." Sarah created an excellent, flawless itinerary for my family. She was extremely easy and pleasure to deal with from the beginning of my tour selection process all the way to through the tour completion.
ALL of the guides were FANTASTIC! Our guides were as follows Erik (Beijing), Tom (Shanghai), Britney (Xi'an), and Andy (Beijing). Each guide was very knowledgeable, friendly, and well-spoken in English.
We did not have to worry about anything. Never had to wait in line for tickets for any attractions......the guides always made sure that we are comfortably waiting in a shaded area while they purchased the tickets for us. Never had to worry about having to whip out my translator app as the guides were more than helpful with translations. Never had to worry about airport check-ins as the guides accompanied my family all the way to the security gate well past check-in. Never had to worry about the smallest things like getting a SIM card for my cell phone as the guides were happy to help out.
I would recommend this company to anyone including family and friends without reservations.
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