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“Stunning service in regal surroundings”

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The St. Regis Beijing
Ranked #37 of 6,556 Hotels in Beijing
Certificate of Excellence
Reviewed 1 December 2013

St.regis, Beijing sets a fantastic standard for international service at incredibly good value rates.

From arriving at the hotel to departure every member of staff one meets is exceptional, beyond any other hotel I have stayed at in china or internationally. Rooms (diplomat suite) are large, well furnished and include a number of interesting extras - space age wc and tv in bathroom mirror. If you want room service or ice it is at your door within 2 - 3 mins.

The spa and pool at st.regis are amongst the best I have visited anywhere and offer a welcome refuge after a day working or sight-seeing. The cocktail hour is hosted in a beautiful bar, with attentive service and generous provision.

The highlight of the hotel however is the breakfast - outstanding!! Japanese, Chinese, European, America, BBQ, exceptional range, quality and service.

  • Stayed: November 2013, travelled as a couple
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Thank JKlondon09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia Y, MarCom Executive at The St. Regis Beijing, responded to this reviewResponded 3 December 2013

Dear Guest,

Thank you for taking the time to post your review on TripAdvisor website.

We are delighted to hear that you enjoyed your stay with us, and glad to hear that you are satisfied with our service and facilities.

It was indeed our pleasure to have you as our guest and we hope that we will have the opportunity to welcome you back in the near future.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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315 - 321 of 1,020 reviews

Reviewed 25 November 2013

Spa has a cold plunge, steam room, indoor pool, gym, massages- great way to deal with Bejing business meetings! You also get Starwood points but the hotel is showing it's age and if you are looking to be near the action this is not for you.

Room Tip: No smoking room
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  • Stayed: October 2013, travelled on business
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Thank Chris_helen90266
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia Y, MarCom Executive at The St. Regis Beijing, responded to this reviewResponded 28 November 2013

Dear Guest,

Thank you for taking the time to post your review on TripAdvisor website.

We are delighted to hear that you enjoyed your stay with us, and glad to hear that you are satisfied with our Spa service and facilities.

It was indeed our pleasure to have you as our guest and we hope that we will have the opportunity to welcome you back in the near future.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2013

St. Regis Hotel not only has great facilities, but also has wonderful staff who provide excellent customer services.

I really want to praise Mr. Yan Feng, the Butler for my room when I stayed there couple weeks ago. He did an excellent and beyond expectation job. I have stayed at St. Regis hotel for many times (3 times this year) over the last 5 to 6 years. He is the best Butler who I met.

Great customer services!

  • Stayed: November 2013, travelled on business
    • Value
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Thank William W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia Y, MarCom Executive at The St. Regis Beijing, responded to this reviewResponded 28 November 2013

Dear Guest,

Thank you for taking the time to post your review on TripAdvisor website.

We are delighted to hear that you enjoyed your stay with us, and glad to hear that you are satisfied with our butler service and hotel facilities.

It was indeed our pleasure to have you as our guest and we hope that we will have the opportunity to welcome you back in the near future.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2013

The St Regis is conveniently located about a 10 minute walk from the Jianguomen metro stop for lines 1 & 2. The staff was incredibly helpful with any requests. Even though I tend to prefer modern style hotels, I found the rooms luxurious without being over the top. The workout room and spa were amazing. Overall, a great choice whether you're visiting Beijing on business or for pleasure.

  • Stayed: October 2013, travelled with family
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Thank nybos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia Y, MarCom Executive at The St. Regis Beijing, responded to this reviewResponded 26 November 2013

Dear Guest,

Thank you for taking the time to post your review on TripAdvisor website.

We are delighted to hear that you enjoyed your stay with us, and glad to hear that you are satisfied with our service and facilities.

It was indeed our pleasure to have you as our guest and we hope that we will have the opportunity to welcome you back in the near future.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2013

The room and the service were both excellent.

I reserved the hotel car to pick me up at the airport. When I arrived, they were waiting and whisked me away to the hotel.

That was the beginning of their flawless service. Everything moved seamlessly from the car pickup to the front desk to the room to the check out.

Room Tip: Make sure that you know where you will spending most of your time while in Bejing. The St. Regis wa...
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  • Stayed: November 2013, travelled on business
    • Value
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    • Cleanliness
    • Service
Thank Blipsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia Y, MarCom Executive at The St. Regis Beijing, responded to this reviewResponded 26 November 2013

Dear Guest,

Thank you for taking the time to post your review on TripAdvisor website.

We are delighted to hear that you enjoyed your stay with us, and glad to hear that you are satisfied with our service and facilities.

It was indeed our pleasure to have you as our guest and we hope that we will have the opportunity to welcome you back in the near future.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2013

Although the Building is not a beauty from the outside, the Hotel is quite nice, although I am not a big fan of the pompous style of St.Regis in general. The service was friendly and efficient, especially in regards of getting taxis and telling them were to go, which can be a little of a headache in Beijing if your mandarin is as bad as mine. The room was rather small and a little outdated, but still in okay. Still dont understand why in this day and age Hotels have to charge for internet but so it be. Did not have breakfast so can not comment on that. There are better 5 Star Hotels in Beijing but if you have to be in the area (close to Ritan Embassy Area, Jiangoumen and not too for from the CBD) its a good place to stay.

  • Stayed: November 2013, travelled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Thank Pulleyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia Y, MarCom Executive at The St. Regis Beijing, responded to this reviewResponded 26 November 2013

Dear Guest,

Thank you for taking the time to post your review on TripAdvisor website.

We are delighted to hear that you enjoyed your stay with us, and glad to hear that you are satisfied with our service.

It was indeed our pleasure to have you as our guest and we hope that we will have the opportunity to welcome you back in the near future.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2013

The service was great! The front desk staff was very helpful even though the hotel was very busy. The added benefit of the butler service was wonderful - I was only in town for one night and was able to squeeze in a little spa time instead of having to iron my slacks and top. The spa and massage were also great. The room was a nice size with every amenity - including fresh fruit!

Stayed: November 2013, travelled on business
Thank Desink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia Y, MarCom Executive at The St. Regis Beijing, responded to this reviewResponded 13 November 2013

Dear Guest,

Thank you for taking the time to post your review on TripAdvisor website.

We are delighted to hear that you enjoyed your stay with us, and glad to hear that you are satisfied with our service and facilities.

It was indeed our pleasure to have you as our guest and we hope that we will have the opportunity to welcome you back in the near future.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The St. Regis Beijing

Address: No.21Jianguomenwai Street, Chaoyang District, Beijing 100020, China
Region: China > Beijing > Beijing Railway Station / Jianguomen
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Family Hotel in Beijing
#25 Spa Hotel in Beijing
#27 Business Hotel in Beijing
#36 Luxury Hotel in Beijing
#41 Romantic Hotel in Beijing
#141 Best Value Hotel in Beijing
Price Range: £143 - £251 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Beijing 5*
Number of rooms: 258
Official Description (provided by the hotel):
Situated in the heart of Beijing’s business, shopping and diplomatic districts, the hotel combines legendary St. Regis Traditions like the personalized Butler Service, Evening Ritual, Afternoon Tea and the famous Bloody Mary, created at The St. Regis New York. Iridium Spa with natural hot springs from 1,500 meters below the surface. A stunning glass-walled swimming pool, a 6,000-square-meter landscaped garden. Three exceptional restaurants, two signature bars presents itself as one of the finesse expressions of hotel luxury. The St. Regis Beijing has received extraordinary and consistent recognition from a wide array of prominent global lifestyle and travel publications, including Condé Nast Traveler, Travel & Leisure, Institutional Investor, and Elite Traveler. ... more   less 
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Also Known As:
The St. Regis Beijing Hotel Beijing
St Regis Hotel Beijing

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