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“Excellent Service” 5 of 5 bubbles
Review of Shangri-La Hotel Beijing

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Shangri-La Hotel Beijing
Ranked #36 of 6,435 Hotels in Beijing
Certificate of Excellence
Montreal, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent Service”
5 of 5 bubbles Reviewed 29 November 2011

+ Best service ever
+ Nice, cute and friendly front desk staff
+ Very smooth ambiance
+ Nice and interesting persons in the lobby
+ Very luxurious
+ Big and very clean bathroom
+ Near the BIg silkmarket
+ Pretty Good asian restaurant
+ Good internet connection
+ Nothing bad to say about this hotel

Room Tip: Show ya money
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  • Stayed January 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Billypaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,611 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (133)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Townsend, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 November 2011

I would take full advantage of the concierge's as we did. Justin and Cage were extremely helpful and I would recommend hiring a guide to obtain as much history as possible at each of the sights. The food was delicious, the help efficient and friendly and the workout area and pool clean. We also enjoyed the garden view outside the restaurant. We were very pleased with the Shangri-la.

  • Stayed November 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Laura L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
37 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 22 November 2011

Shangri-la hotels have on average the best service. People go out of their way to make sure you are fine and all your needs are fulfilled (sometimes this is borderline to annoying).

This hotel is excellent as any other Shangri-la hotel I stayed in the past and the breakfast area is breath taking. My biggest disappointment was the location. The hotel is in the middle of nowhere. Unless you have a car, you may end up having dinner at a Pizza Hut is you go for a walk.

  • Stayed November 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cassio G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 21 November 2011

The Shangri-la is a huge hotel, but despite it's size it keeps the personal touch where staff is friendly and does remember ones face. While I was staying at the hotel it just so happened it was my birthday on the checkout day, so the evening before when I was packing up I got a surprise knock at the door and two staff stood there with a little cake wishing me a happy birthday, so whilst completely unexpected it was a very nice touch. For the rest of the hotel it is a typical 5 star hotel, nice, clean with the normally expected luxuries such as spa, restaurants and shops.

The only thing to know before staying there is that location wise it's a bit off the centre, so not great for getting into the main attractions like the forbidden city. But if you're on business nearby then it's perfect.

  • Stayed November 2011
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BabaLjuba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
74 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 21 November 2011

Have stayed at many Shangri-La hotels, however the downtown location was good, however the hotel seemed very old, and the service was not as good as other Shangri-La's. Just stayed a couple of nighs.

  • Stayed December 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank GoodSport1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuwait City, Kuwait
1 review
5 of 5 bubbles Reviewed 17 November 2011

Beijin is great city with lots of intresting places to visit - people are very freindly and city is very safe

  • Stayed November 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Reyady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, Shanghai, China
1 review
2 of 5 bubbles Reviewed 15 November 2011

The pillow is too high, and I can hardly fall in sleep during night.
The breakfast is too expensive.

  • Stayed November 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Yuan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La Hotel Beijing

Property: Shangri-La Hotel Beijing
Address: No.29 Zizhuyuan Road, Haidian District, Beijing 100089, China
Region: China > Beijing > Yuanda Road
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Romantic Hotel in Beijing
#24 Spa Hotel in Beijing
#24 Business Hotel in Beijing
#34 Luxury Hotel in Beijing
#37 Family Hotel in Beijing
#104 Best Value Hotel in Beijing
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Shangri-La Hotel Beijing 5*
Number of rooms: 670
Official Description (provided by the hotel):
Located in the west of Beijing at the heart of the financial and technological district and within close proximity to some of China’s most magnificent historical sites, the Shangri-La Hotel, Beijing is only 30 minutes from the Capital Airport, providing an ideal location for both business and leisure travelers. The hotel has a total of 670 well-appointed guestrooms and 7 exceptional restaurants and bars. Well-equipped health club is welcomed by the health conscious and fitness-motivated guests. Shangri-La’s exclusive spa, CHI offers some of the largest and most luxurious private treatment suites to the city. For grand or intimate events, hotels’ two ballrooms and 28 function rooms are perfect choices. ... more   less 
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Also Known As:
Shangri La Hotel Beijing
Shangri La Beijing

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