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“Was just ok”

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Crowne Plaza Beijing Wangfujing
Ranked #70 of 6,528 Hotels in Beijing
Reviewed 2 December 2011

Stayed at Crowne plaza for 3 nights as part of our honeymoon in China. Hotel is old but clean and located near the wangfujing walking street. Breakfast was good. Did not try any of the restaurants. Staff were friendly and helpful BUT the issue with girls walking upto men who are alone is unacceptable. It happened to my husband twice! This is unacceptable in a western chain hotel and i dont know why the management doesnt do anything about this. Was on a private tour so did not use any of the services of the hotel. Dont know if i would stay there again...

  • Stayed: September 2011, travelled as a couple
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Thank ls51096
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this reviewResponded 5 December 2011

Dear guest

Thank you for sharing your experience with us, we would like to apologize for the inconvenience we brought to you. We have paid more and more attention and effort to guarantee the guests could enjoy the hotel's comfort and safety. We have thoroughly investigated the issue that you indicated on the disturbance. Together with hotel related departments including our Security Department, we will liaise with city PSB to ensure that no such cases shall be allowed to all in-house guests. Please rest assured that the whole management team is paying great attention to your comments.

Once again, we will check and improve our own work. We really hope we can welcome you again in our hotel in the near future, and please believe next stay will be a perfect one.

Best regards.

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948 - 954 of 1,589 reviews

Reviewed 28 November 2011

Excellent Hotel, the executive floor was lovely, with the staff being extremely attentive. The rooms were spacious and the beds were extremely comfortable. We ate in the Steak Restaurant on site and it was a delicious meal. I would definitely stay there again.

  • Stayed: November 2011, travelled with friends
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3  Thank tianjinfoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this reviewResponded 5 December 2011

Dear Guest

We are glad to see you enjoyed your recent stay in our hotel and ware satisfied with both our facilities and our Food and Beverage outlets. Your comments will encourage us to keep our high standard service quality and aim even higher. We look forward to welcome you again soon!

Best regards.

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Reviewed 22 November 2011

Excellent all round hotel popular with many tour groups!
From reception, to the well appointed rooms this would be a good choice for a hotel for a vacation.
We stayed three nights and ate in both the steak bar and the buffet in the evening..........both highly reccomended if a little on the expensive side.
The breakfast buffet was superb,accounting well for both Asian and Western tastes.The staff coped admirably with huge tour parties and it never seemed too busy!
Nice lobby area with excellent wi-fi. (it is charged for in the guest rooms).

Room Tip: The rooms are nice and quiet
  • Stayed: November 2011, travelled as a couple
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1  Thank jonpower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this reviewResponded 5 December 2011

Dear Guest

Thank you for staying at the Crowne Plaza Beijing Wangfujing and for taking the time to share your experience with us. We appreciate your positive comments with regards to the room and restaurant. Once again, thank you for your feedback and we look forward to welcoming you back to your home in Beijing in the not too distant future.

Best regards.

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Reviewed 20 November 2011

This is my first to stay in Crowne plaza. The hotel location is super, so close to Wang Fu jing. The buffet has a lot of choice. Perfect service is good. For sure I will come again.

  • Stayed: October 2011
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1  Thank yumei2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this reviewResponded 22 November 2011

Dear guest.
Greetings from Crowne Plaza Beijing Wangfujing! We appreciate you choosing our hotel as your new home away from home. It’s a great pleasure to learn that the food and service impressed you deeply. Thank you for your comments and we will continue to provide excellent service in the future. We do hope we have the opportunity to welcome you again.
Kind regards.

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Reviewed 17 November 2011

Crowne Plaza setting on so called famous shopping strip which onsisted of alcohol and cigarette shops.

The hotel itself was beautiful - rooms excellent, well appointed and comfortable. When we arrived went to the room to make a cup of coffee and amongst the tea, coffee, coffee mate etc were a couple of condoms. Had a bit of a laugh at that one.

Went into the room safe and sitting on top were 2 tins which contained gas masks - for terror attack or fire - almost half an hour of fresh air. OK - hadn't seen one of those since I was a kid in WW2 in England.

Now the road rules - OMG - you wait for the WALK SIGN and you start off to cross - be careful evidently cars have permission to go straight through and it is up to you to allow them or chance being run over. We found it was based on some American system whereby traffic keeps flowing. Found this in Shanghai as well but not so much. So many cars - so expensive - out of my league.

Room Tip: You are allocated by the hotel but they will give you a non-smoking if asked.
  • Stayed: October 2011, travelled with friends
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1  Thank SingaporeMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this reviewResponded 22 November 2011

Dear guest.
Thank you for using Tripadvisor and for sharing your feedback regarding your recent staying with us.
We certainly take all of your comments very seriously indeed. Please rest assure that your experience has been discussed with the respective teams and management for their needed improvement. Our team is firmly dedicated to correcting any shortcomings and to seek for improvements. We strive to express our passion of service through a great hotel experience, and your comments have brought valuable feedback for our improvement. Again we will pay serious attention on those basic service details and really look forward to welcoming you back in the near future.

Best Regards.

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Reviewed 12 November 2011

At 1700 yuan per day all incl the stay was not worth it. The hotel reservation didn't mention the 15% tax during booking. Room is average. Location is overlooking slums. Not recommended. Staff as usual don't know English. No one to attend during check in. Made to wait for twenty minutes.

  • Stayed: November 2011
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3  Thank Vvarun1109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this reviewResponded 15 November 2011

Dear guest,
Thank you for choosing Crowne Plaza Beijing Wangfujing for your recent stay and sharing your comments. At the same time, we are really sorry to hear about your unhappy experience. And here we would like to extend our sincerely apologies. We shall continue to train our staff and endeavor to keep improving the service standard and English communication ability. We hope to welcome you again in Beijing in the near future and we promise your next stay will be a great experience.
Best regards.

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Reviewed 12 November 2011

I am a world business traveller and never review. However after my experience at this hotel i have to say something.
I went to the fabulous lobby and bar area , to have a glass of wine and do some emailing.
I was courteously greeted by JanWillem and took his recommendation for a special wine.
It was fabulous.
This professional gentleman is all over the place , from bar to resturants to lobby . making sure all is working like a Swiss clock. All service is a 10 .
The hotel is perfectly located for tourist or business. Walking distance to many sites and great shopping. After a full day of business and tired feet you will again be greeted by JanWillem and be put at ease by staff. My room was large , modern decor , clean and the most comfortable bed i have slept in , all of Asia.
The food is exceptional and the steak house awesome. Best T-bone outside of Calgary Alberta , Canada.
I,m sure you will enjoy your stay.

  • Stayed: November 2011, travelled on business
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2  Thank vandaddio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this reviewResponded 15 November 2011

Dear guest,
we are very glad to see you had a good stay in our hotel and were satisfied with our location, facility and services. We've shared your appreciation with our Director of Food & Beverage Mr. Jan-Willem Hoes. Your comments will encourage us to keep the high standard service quality and even aim higher. We look forward to welcome you again soon!
Best regards.

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Additional Information about Crowne Plaza Beijing Wangfujing

Address: No.48 Wangfujing Main Street, Dongcheng District, Beijing 100006, China
Phone Number:
Region: China > Beijing > Tian'anmen / Wangfujing
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#55 Family Hotel in Beijing
#62 Luxury Hotel in Beijing
#80 Business Hotel in Beijing
#83 Best Value Hotel in Beijing
Price Range: £75 - £122 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Beijing Wangfujing 4.5*
Number of rooms: 359
Official Description (provided by the hotel):
Set on bustling Wangfujing Avenue, Crowne Plaza Beijing stands in the heart of the city s vibrant shopping and international business centers, such as Oriental Plaza, Financial Street and CBD. The hotel is Just 45 minutes drive from Beijing International Airport and 15 minutes from Beijing Railway Station with easy highway access to Shenyang, Tianjin and Shijiazhuang. Just a 10-minute stroll or taxi ride will bring you to the magnificent Forbidden City and other historical landmarks including Tiananmen Square, Great Hall of the People, Temple of Heaven and Lama Temple.At each memorable day s end, ours is a familiar, friendly face welcoming you with all the comforts of home. In Beijing, you ll agree that The Place To Meet is Crowne Plaza. ... more   less 
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Also Known As:
Crowne Plaza Beijing Wangfujing Hotel Beijing
Beijing Crowne Plaza
Crown Plaza Beijing
Crowne Plaza Hotel Beijing

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