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Crowne Plaza Beijing Wangfujing
Ranked #63 of 6,461 Hotels in Beijing
New Delhi, India
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Highly recommended!”
Reviewed 20 August 2014 via mobile

Crowne Plaza proved to be the best choice during my 3 days visit to Beijing. It's stone throw away from the walking street that has everything from souvenir shops to big brands. The street food stalls is walking distance from the hotel. The biggest Apple store of Asia is 2 blocks away. Room spacious, Breakfast buffet good, staff warm & pleasant. Highly recommend it.

Stayed August 2014, travelled with friends
Helpful?
1 Thank diviakhurana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,543 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (253)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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English first
Germany
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 August 2014

Perfect location for exploring Beijing and being close to all sightseeing sites. Very nice rooms and comfortable beds. Well designed bathrooms. Great selection of breakfast items. Welcome voucher for Club Members. Staff very helpful to assist. Will come again.

Room Tip: higher floors have a better view
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  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Ioannis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
77 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 14 August 2014

The Crowne Plaza Wanfujing is located within walking distance to the Forbidden City (Gugong) and Tiananmen Square. The walking street is close by and I really enjoy walking the nearby food street (you will find all kinds of treats to eat, including bugs and stinky tofu!!) The Crowne Club executive lounge is also very nice and the food/drink options are outstanding. I am a Platinum Elite with IHG, so I was given a large room with a nice desk area for working. The bed was very soft (which is a treat for China since a lot of hotels have very hard beds!) The only complaint I have is that the room smelled bad and I think it had something to do with the plumbing (the hotel is older).

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank CDubChina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 August 2014

The location perfect. The rooms are nice and the bed very comfortable .The check in hostess offered us an upgrading to the executive floor for real nice price . but the executive lounge was not so good .Breakfast was good. The staff make this place great. The concierge team go above and beyond . the IT staff was very helpful .in the end it was very good time in the hotel .

Room Tip: ask for promotion rates to upgrading your room to the executive floor .
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank nikorit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 9 August 2014 via mobile

We had a bit of a haggle when we checked in as I needed 2 non-smoking rooms, one with an extra bed. They said they were full that night and had no extra beds to put into one of rooms. The check in hostess offered us a smoking room with 2 "double beds" which are slightly oversized single beds. We took it as it didn't smell like smoke and 2 of the kids had to double up. She then upgraded my wife and my room to the executive floor. This was a nice gesture until I later found out that I had no rights to the executive lounge (was asked to leave - did I forget to mention that I am an IHG Gold Elite member?). Breakfast was good. Concierge was very helpful! Not many Western restaurants in the area. Stay in Lido if you want to feel more "western". The best part of this hotel is the location. It is very convenient to subways and tourist attractions.

Stayed August 2014, travelled with family
Helpful?
Thank Craig B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review, 22 August 2014
Dear guest.
Thank you for sharing your feedback regarding your recent staying with us. We certainly take all of your comments very seriously indeed. Because the high room occupancy, you did not get rooms your wanted, and we are really sorry for that. And in your comments, you had mentioned about you did not get the Club Lounge benefit after we upgraded your room to club floor, however according to IHG Rewards Club regulations, only the Platinum Elite Member could get the room upgrade (when available), and this benefit applies to the Platinum member’s personal room only. So we hope you could understand us for not providing Club Lounge benefit for you. We hope this incident did not mar your overall impression of the Crown Plaza Brand and we look forward to welcoming you back to your new home in Beijing in the not too distant future.
Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 8 August 2014 via mobile

The location of the crowne plaza is perfect.
The rooms are basic on the lower end of 4 star due to the lack of room amenities and I was shocked at the cost of wifi as it is extra to use in your room. Other hotels this is free.
The staff make this place great. The concierge team go above and beyond and assisted me in locating a doctor when I was unwell then enquired on my health through out my stay to ensure I was OK.

Stayed August 2014
Helpful?
Thank LoveToTravel-AU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review, 12 August 2014
Dear guest,
Greetings from Crowne Plaza Beijing Wangfujing! We appreciate you choosing our hotel as your home away from home. We appreciate your positive comments with regards to our hotel location. We are also very happy to know that our colleagues were helpful during your stay.
We provide free WIFI service in the lobby, and free internet service to all our IHG Rewards Club members only, so if you join the Club, you could get free WIFI service, one free drink and other benefits as well.
Thank you for bringing these matters to our attention, after all it is only through comments such as yours that we can only hope to improve our services and facilities. Once again, thank you for your feedback and I do hope we have opportunity to welcome you again.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 6 August 2014

We had a very good experience at this hotel.
The rooms are a bit small but they are in pretty good shape.
Service was very good.
Concierge boys are in "selling mode" trying to offer tourist services.
Breakfast was great with a nice variety with fruits, cheeses, indian corner, western buffet and chinese buffet.

We also had twice dinner at the main restaurant. (Buffet style). We enjoyed the variety very much. The price (CNY 188 for adult, ½ price for children 6-12) was not cheap compared to local chinese food prices of about a quarter of the price. However, they had a promotion of 30% off so when you calculate the children price and the 30% discount the price was more reasonable and worth the value of the meal you got. Recommended!

The hotel provides an currency exchange ATM (charges a fee of $5 per transaction).

The swimming pool was fun.

We wrote the hotel many times by email trying to get directions but hardly got any response. (Friends of us cancelled their booking at this hotel for this reason). It seems no one is going over their publicised email inbox.

Putting this aside the hotel is highly recommended!!
Will definitely return.

Room Tip: Perhaps a room with a view to Wanfujing street. Swimming pool is on the 9th floor.
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank am111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review, 12 August 2014
Dear guest,
Greetings from Crowne Plaza Beijing Wangfujing! We appreciate you choosing our hotel as your home away from home. We appreciate your positive comments with regards to our hotel facilities, service and food. Regarding your comments to the no responding Email, we have taken up the matter with our hotel operation team. We would very much appreciate if you could e-mail us the Email address you used for asking directions and your original reservation details and name to info@crowneplazabj.com to contact Marketing and Communications Department, so that we can investigate more and ensure to make the right improvements on our part. Once again, thank you for your feedback and I do hope we have opportunity to welcome you again.
Kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Beijing Wangfujing

Property: Crowne Plaza Beijing Wangfujing
Address: No.48 Wangfujing Main Street, Dongcheng District, Beijing 100006, China
Phone Number:
Region: China > Beijing > Tian'anmen / Wangfujing
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#55 Family Hotel in Beijing
#56 Luxury Hotel in Beijing
#80 Business Hotel in Beijing
#82 Best Value Hotel in Beijing
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Crowne Plaza Beijing Wangfujing 4.5*
Number of rooms: 359
Official Description (provided by the hotel):
Set on bustling Wangfujing Avenue, Crowne Plaza Beijing stands in the heart of the city s vibrant shopping and international business centers, such as Oriental Plaza, Financial Street and CBD. The hotel is Just 45 minutes drive from Beijing International Airport and 15 minutes from Beijing Railway Station with easy highway access to Shenyang, Tianjin and Shijiazhuang. Just a 10-minute stroll or taxi ride will bring you to the magnificent Forbidden City and other historical landmarks including Tiananmen Square, Great Hall of the People, Temple of Heaven and Lama Temple.At each memorable day s end, ours is a familiar, friendly face welcoming you with all the comforts of home. In Beijing, you ll agree that The Place To Meet is Crowne Plaza. ... more   less 
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Also Known As:
Crowne Plaza Beijing Wangfujing Hotel Beijing
Beijing Crowne Plaza
Crown Plaza Beijing
Crowne Plaza Hotel Beijing

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