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“Dated room”

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Celebrity International Grand Hotel Beijing
Ranked #141 of 6,492 Hotels in Beijing
Hong Kong, China
Level 6 Contributor
92 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Dated room”
Reviewed 21 August 2012

Stayed for 6 nights in August. The lobby was pretty impressive but unfortunately the room I stayed in needs renovation. The location is near the Olympic Village and not near the centre of Beijing. Traffic in Beijing was absolutely terrible and I wouldn't recommend if your activities are not around that area. The room was adequated and dated with stains in the carpet. Bathroom was OK.
I think this hotel has potential to become a better one if they could pay more attention to details and service.

  • Stayed August 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank BPK123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yang F, Manager at Celebrity International Grand Hotel Beijing, responded to this review, 3 September 2012
Our sincerest thanks and appreciation for your kind patronage of our Hotel.As always, we highly valued all the feedbacks that we received from our guests, especially those that will helps us to do more for our clients. We regret that the room assigned during your last stay was not the newly refurbished one's that we have on the lower floors of our guest rooms area. Definitely, the potential that you mentioned to become better always remain as one of our primary obsessions in order to provide the best services and facilities to our guest.
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182 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
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Latham, New York
Level 5 Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 28 June 2012

Stayed here for a medical conference, and found it a good choice. Attractive lobby, quiet, and helpful staff who understand at least some English. The rooms were well furnished with many amenities and the buffet breakfast was excellent. The hotel could use some updating, which is in progress but unlike other reviewers I didn't find the renovations to be noisy or obtrusive. Hard to get a non-smoking room, but that is typical in China. Free WiFi in the lobby would be a good idea, as would alarm clocks in the rooms. Probably not a 5-star hotel by American standards but certainly a 4-star in my opinion.

  • Stayed May 2012, travelled on business
    • Value
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Helpful?
Thank fitzfam51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yang F, Manager at Celebrity International Grand Hotel Beijing, responded to this review, 30 July 2012
First of all, we would like to extend our sincerest thanks and appreciation for your kind patronage of the Hotel during your last visit in Beijing while attending a medical conference. And also, we highly appreciated your time and efforts in giving us your feedbacks regarding the services and facilities of our Hotel. All your comments and suggestions will be considered for discussions for the benefit of the Hotel!
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Dallas, TX
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 May 2012

My father and I stayed here for six nights while attending a world medical conference. The room was clean and the bed not as hard as I thought it would be. The amenies provided were great and the staff tried hard to meet your needs. Free Wi-Fi in the lobby and second floor if you can get someone from the office to give you passwords, they change them periodically. Breakfast a plus. Adored the ladies in the beauty salon, the manager Alex was very nice, the bellboys polite and the consierge knowledgeable. Loved that a WalMart was on one side of the hotel (get extra water and goodies for snacks) and a shopping center on the other side. Be sure and ask for non-smoking rooms. Only problem is they showed discounts for services posted in elevator yet personnel were not aware of discounts.... should not post if not offering. Felt very safe. Beware that we found China is a little rasist toward Europeans and Americans.... i.e. cabs would often only take Chinese. We ordered a cab for a meeting and were there to watched 4 Chinese men served first without an reservation.

  • Stayed May 2012, travelled on business
    • Value
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Helpful?
1 Thank Halvern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yang F, Manager at Celebrity International Grand Hotel Beijing, responded to this review, 4 June 2012
First of all, thank you very much for the time and effort that you have given us in relaying your personal feedback regarding the sorrounding environment and services that we have in the Hotel. We are very much delighted to know that you have great experiences while here in Beijing, China. Regarding the promotions within especially discounts offered by the Hotel for in-house guest, thank you very much for calling our attention into this matter so that we can improve the communications skills of our service staff to avoid confusion for guest satisfaction. Regarding your perception about Taxi Driver being racist to foreigner when getting Taxi, maybe it's about communication problem or the distance of travel, as the latter mostly is the main reason for the driver to refused not only the international guest but the local as well.
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Kingsville, Texas
Level 5 Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 April 2012

I stayed here in April 2012 for business. This hotel was recommended by the people I was doing business with since it is near their office. There are pluses and minuses to this hotel. Pluses: It is conveniently located near the Olympic stadium, and there are bus stations and subway stations within a 15 minute walk from the hotel. There are several large shopping centers very close to the hotel, including a Wal-mart, so it is very convenient to buy food and bottled water or other shopping you may need to do. It is also just a short trip to the airport, and relatively near the Mutianyu section of the Great Wall (about 90 minutes to Mutianyu by car). The staff was also generally friendly and helpul, and the front desk staff spoke pretty good English--the bell boys English was not so good. Minuses: The hotel is being renovated. 3 floors and the gym are currently under construction, and the noise from the construction and the smell of paint were both quite bad during the day. I stayed on a non-renovated floor (20) and the room decor was a little dated any everything looked a little worn. There are also no non-smoking rooms, so the whole hotel and especially the rooms reek of cigarette smoke. The thermostat in my room would not lower the temperature more than 25C, no matter how low you set it. The bed is very hard, but I find that to be true in all Chinese hotels. I would recommend this hotel if the location is convenient for you, but I would not consider the rooms to be deemed "luxury."

Room Tip: Ask for one of the renovated rooms.
See more room tips
  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank aggiedoone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yang F, Manager at Celebrity International Grand Hotel Beijing, responded to this review, 26 April 2012
We take this opportunity to thank you for your kind patronage of our Hotel. Your various comments and descriptions about the location and important landmarks of places around the vicinity of our Hotel reflects your full knowledge on what it makes to become a convenient Hotel for traveller, whether on business or leisure purposes. For the services, your kind feedback particularly with our staff in the guest contact areas inspires us a lot to do more. And also, we will do our best as always to improve especially with the english communication skills of our staff. As far as the renovation is concern , these works were being done due to various comments that we received from guests to improve our facilities and as well to become more competitive with other Hotels around the area. For the non-smoking rooms, out of the 17 guest room floors that we have, half of it are non-smoking areas. However, we already highlighted your profile with remarks that says "Non Smoking Room Only" and the "Prefer Room with Soft Bed" should we get the opportunity again to be your choice of Hotel while here in Beijing in the future! As for the "Thermostat Control" in the room, such device can be made lower or high as the case maybe. We are sincerely apologizing for the inconveniences that you encountered during the course of your last stay, and looking forward to welcome you back in the Hotel and to stay at our newly renovated rooms. Again, thank you very much for your positive gesture of recommending our Hotel to others should they go in Beijing in the future!
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Brisbane, Australia
Level 4 Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 6 April 2012 via mobile

I stayed here for 6 nights in March 2012. The decor was old and the bed and pillows a bit hard but the room was medium-sized and clean. I thought the Internet charges in the business centre were a bit expensive (60 RMB per hour). The hotel is walking distance (c. 20 min) to both the International Convention Centre and Olympic Venue.

Stayed March 2012
Helpful?
Thank Andrew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yang F, Manager at Celebrity International Grand Hotel Beijing, responded to this review, 10 April 2012
We highly appreciated your kind support and the effort to give us feedback regarding the services and facilities of our Hotel during your stay last March 2012. For your information, we started already the refurbishments works in some guest rooms and as well in some guest contact areas to upgrade our facilities. Should we had known that you have difficulties sleeping with hard pillow and bed, we should have done something for it, as we have different kind of pillows available on request. The price of the internet at the Business Center of the Hotel is in comparison to the Hotels around the area. However, should we need to make some adjustment to become more competitive, we are more willing to oblige!
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Melbourne, Australia
Level 5 Contributor
67 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 9 March 2012

Checked into the hotel at 5am and staff were very pleasant. I was booked into the hotel by my work as the office was close and they were under the impression that the rooms had just been renovated. My room was definitely not renovated. The decor was old and worn and the air conditioning was unable o be changed from 28degrees! I asked the reception staff for assistance and a person came to my room quickly. The staff member showed me how to turn the air con off by pressing the off button? The room had no openable windows and was quite claustrapobic with the choice of either stale no air filtration or bake at 28degrees! The staff were very pleasant and the breakfast was very good compared to othe Chinese hotels I have stayed in but overall unless you need to be in this area there are much better options closer to the city centre.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wgeine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yang F, General Manager at Celebrity International Grand Hotel Beijing, responded to this review, 12 March 2012
We thank you so much for your kind patronage and to your prompt comments regarding our Hotel in general. We are delighted to know that our staff lived up to your expectations as the way your reservation was handled. And also, the good quality of food being served at the Breakfast Buffet in comparison to other local hotels that you've stayed before. We are apologizing for the inconveniences that you've encountered, especially the airconditioning of the room and the decor which is old and worn. However, for the type of room where the window can be opened, we have this available in the Hotel. For your information, we already have newly refurbished rooms available, and that the room given upon your arrival was the old room that we will also renovate soon! And definitely, we will make proper communication with your company regarding the updated renovation works especially in our guest rooms area of the Hotel for better understanding and satisfaction of guest needs.
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New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 January 2012

I stayed at this wonderful hotel last year with my family and the experience was fantastic. The management was first-rate and the staff was extremely friendly and helpful. We stayed in a top-notch suite with excellent accomodations and a great view of the Bird's Nest Stadium. The next time we are going to Beijing we are definetely staying at this hotel!

  • Stayed August 2011, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yang F, Manager at Celebrity International Grand Hotel Beijing, responded to this review, 20 February 2012
First of all,we would like to extend our sincerest thanks for your wonderful support of our Hotel.We highly appreciated your time and efforts for giving us your kind feedbacks of our services.As always,we will be looking forward for your next visit and will remain at your service!
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Additional Information about Celebrity International Grand Hotel Beijing

Property: Celebrity International Grand Hotel Beijing
Address: No.99 Anli Road, Chaoyang District, Beijing 100101, China
Region: China > Beijing > Asian Games Village
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#54 Business Hotel in Beijing
#60 Spa Hotel in Beijing
#109 Best Value Hotel in Beijing
#119 Luxury Hotel in Beijing
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Celebrity International Grand Hotel Beijing 4.5*
Number of rooms: 332
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Celebrity International Grand Beijing

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