This hotel has a personality split. From outside and inside it looks elegant, indeed opulent. I had a spacious suite very well appointed with good amenities (tea, fridge, a lot of electrical outlets with US plugs). However, at night when wind picked up the whole outside wall started to make very loud creaking, rattling noise as if it was about to fall apart. The noise was loud enough to me clearly heard by other party when talking on a cell phone. Impossible to sleep.
Similar duality with food and service. The checking staff was grumpy, unfriendly and inefficient. It took two days and two requests to have a specially advertised 100% feather pillow to be delivered to the room. The maid brought it in at 9:30 pm entering the room and the bedroom without any knock, just opening the door with her own key and walking in. I was already in bed. The feathers in the pillow must have been turkey since it was as hard as stone. On the other hand, when checking out I forgot my cell phone in the room and a busboy came running down with it to bring it too me - very nice.
The Chinese restaurant had exquisite service and very good food (mostly Cantonese?) while at breakfast there was a large selection of mediocre quality. Even Chinese food was much worse that expected.
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- Also Known As:
- Celebrity International Grand Beijing