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“wow”

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Grand Hyatt Beijing
Ranked #42 of 6,492 Hotels in Beijing
Certificate of Excellence
philadelphia
Level 6 Contributor
107 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“wow”
Reviewed 25 September 2012

this is a really great hotel. fabulous location - great food - nice rooms - and from the executive floors a killer lounge (bkfst, happy hour... all gratis and excellent). the only downer was that the free internet is only for 3 days.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank gngaulton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PWrightHyatt, Manager at Grand Hyatt Beijing, responded to this review, 8 October 2012
Dear Reviewer

Thank you very much for taking the time to review our hotel on trip Advisor.

I was thrilled to see that you enjoyed the hotel and our hospitality and I do wish to advise that the complimnetary interent is actually available to all guests everyday, however, we do have 3 day and 7 day logins as to avoid the need to re-login in every 24 hours.

We look forward to being able to welcome you back in the near future.

Best Regards

Paul Wright
Hotel Manager
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2,823 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (228)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Singapore
Level 6 Contributor
117 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 24 September 2012

The hotel was minutes away from Wangfujin and Tiananmen. There was a shopping mall attached to the hotel with a food court and several restaurants and fast food outlets. Shops are mostly high-end.

The staff from the hotel manager to the service staff were very efficient. There was a service staff on rotation from Holland who remembered that my colleagues love coffee and would come in and check if they want some when he comes on duty. Any issues that we had were handled instantly.

The room was typical of all Grand Hyatt standard. The chambermaids did a good job and the cleanliness were uniformed throughout the 1-week stay.

We had dinner at "Made in China" and the Peking Duck was absolutely delicious, and the service was good. We also had lunch at "Noble Court" and, although the food was also good, the service was very slow and we had to keep chasing for our food to be served.

Overall a nice hotel which I would go back again if I am in Beijing.

  • Stayed August 2012, travelled on business
    • Value
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Helpful?
Thank Tragedy65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PWrightHyatt, Manager at Grand Hyatt Beijing, responded to this review, 25 September 2012
Dear Reviewer

Thankyou so much for all your positive comments and compliments of Grand Hyatt Beijing and for highlighting the great location and many of the convenient facilities near the hotel.

I was thrilled that you enjoyed our hospitality so much and we hope we can welcome you back in the near future.

Best Regards

Paul Wright
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 4 Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 22 September 2012 via mobile

Our first experience of China was such a positive one while staying at the Grand Hyatt. We arose at 5am and strolled down the street to Tian'anmen Square to watch the flag raising ceremony at dawn. returning to a generous breakfast. A wonderful beginning for an adventure in Beijing. One key features of this hotel are the wonderful staff who were happy to coach us as we learned a little Chinese.
Excellent food inside the hotel in the various restaurants, brilliant location for all of the big sights and attractions. Most walking distance or a short cab ride. Just ask for help. The staff here are superb.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gallasingery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PWrightHyatt, Manager at Grand Hyatt Beijing, responded to this review, 24 September 2012
Dear Reviewer

Thank you so much for your review, and I was so thrilled to read that you felt it was our staff who made the difference to your stay with us, a true sign of authentic hospitality.

Your review goes a long way in promoting our hotel globally for which we are most grateful and we look forward to being able to welcome you back.

Best Regards

Paul Wright
Hotel Manager
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Greater London, United Kingdom
Level 5 Contributor
82 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 22 September 2012

All in all a good hotel, location and top quality service. Excellent buffet breakfast on second floor. Enjoy! Close to Forbidden and other top attractions. The Made In China restaurant does good quality food with top notch service.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Realtrueopinion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PWrightHyatt, Manager at Grand Hyatt Beijing, responded to this review, 24 September 2012
Dear Reviewer

Greetings from Grand Hyatt Beijing and thank you for your review.

I was very happy to read that overall you enjoyed your stay with us and your comments go a long way in promoting the hotel for which we are sincerely grateful.

We look forward to being able to welcome you back in the near future.

Best Regards

Paul Wright
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Utah
Level 5 Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 20 September 2012

Very good location and very classy staff. I Recently spent five nights here. The concierge was fantastic and very polite. They helped us arrange a trip to the Great Wall and to the Forbidden city with a private driver. The Accommodations were great. Rooms were clean, safe, and the hotel is close to major attractions including Tianmen Square, Forbidden City, and shopping malls. The indoor pool was great with an amazing atmosphere.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank RRDUtah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PWrightHyatt, Manager at Grand Hyatt Beijing, responded to this review, 24 September 2012
Dear Reviewer

Thank you for taking the time to review our hotel on Trip Advisor. I was very happy to read that overall you enjoyed our hospitality and thank you for highlighting to me your satisfaction with the Concierge team, and I will definitely share your feedback with them.

We do hope to be able to welcome you back in the near future.

Best Regards

Paul Wright
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
Level 4 Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 17 September 2012

If you are debating where to stay in Beijing, pick the Grand Hyatt. The location is perfect for the main attractions and shopping. The facility is excellent including the most dramatic indoor pool I have ever seen. The rooms are spacious for Asia, comfortable, excellent bathroom features, and good technology. Try to upgrade to the Grand Club Lounge. Great value and Club Manager Moritz Preussner will go out of his way, along with his team, to make you comfortable. I had some medical challenges during my stay and he provided quick solutions.

  • Stayed September 2012, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank bob b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PWrightHyatt, Manager at Grand Hyatt Beijing, responded to this review, 19 September 2012
Dear Reviewer

WOW...what a review and we are truly humbled by the fact you feel we are the "Best in Beijing".

Your comments and review goes a very lon way to promote our hotel for which we are sincerely grateful and I hope we can welcome you back again soon.

Best Regards

Paul Wright
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 16 September 2012

My girlfriend and I recently visited Beijing. We spent 5 nights at the Grand Hyatt. We were very pleased with our stay, found the central location to be ideal, and appreciated the Diamond Benefits (including special check-in and the Club-Level Lounge).

We found the Lounge staff to be very friendly and helpful with suggestions (especially the Manager of the Club Lounge). We also really liked our meals at Made in China and at Noble Court and highly recommend both restaurants.

China and Beijing were very new to us so there was some adjustment. A place like the Grand Hyatt makes the adjustment much easier.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank crescidp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PWrightHyatt, Manager at Grand Hyatt Beijing, responded to this review, 19 September 2012
Dear Reviewer

Thank you for taking the time to write about your stay experience with us on Trip Advisor. I was thrilled that you felt welcomed, particularly as a Diamond Gold Passport member and I am so glad you enjoyed our hospitality.

We do hope to be able to welcome you back in the near future.

Best Regards

Paul Wright
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Beijing

Property: Grand Hyatt Beijing
Address: 1 East Chang'an Avenue, Dongcheng District, Beijing 100738, China
Phone Number:
Region: China > Beijing > Tian'anmen / Wangfujing
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Beijing
#26 Spa Hotel in Beijing
#29 Business Hotel in Beijing
#29 Romantic Hotel in Beijing
#40 Luxury Hotel in Beijing
#142 Best Value Hotel in Beijing
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Grand Hyatt Beijing 5*
Number of rooms: 825
Official Description (provided by the hotel):
Grand Hyatt Beijing is one of the finest hotels in Beijing and indeed China. In the prestigious Oriental Plaza in the centre of Beijing, the hotel is just minutes' walk from Tian An Men Square, the Forbidden City, the city centre and the Wang Fu Jing shopping street. ... more   less 
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Also Known As:
Grand Hyatt Beijing Hotel Beijing
Beijing Grand Hyatt
Hyatt Beijing
Beijing Hyatt

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