I stayed here for a conference in November and expected better for the price and for the hotel attached to the conference centre. The room was clean, comfortable and quiet and the food was fine, but I would expect a business hotel to have both better facilities and more helpful staff. The internet connection was pretty poor, even through the wire in the room, and although it wasn't too expensive I would have expected it to be free in a business hotel charging as much as this one. I was also surprised that more of the staff didn't speak English given the make-up of the guests; at times no one on the desk or nearby was able to communicate even though nearly all the guests at that time were from abroad. I thought maybe English speaking staff were hard to recruit until we went through the nearby mall one night and the staff in the shops all spoke very good English. The one guy on the concierge desk we did find who spoke English was very helpful, but completely overrun with translating for his colleagues. If I attended another conference there I would probably book another hotel and walk a little further.
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- Also Known As:
- Continental Grand Beijing
- Hotel Continental Grand