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Haoyuan Hotel
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Reviews (43)
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3 - 8 of 43 reviews
Reviewed 24 March 2010

We traveled to China in January and we were two of very few guests of the hotel. There was always an English speaking staff representative available, and the employees bent over backwards to assure our stay was enjoyable. This was a beautiful courtyard hotel though located off on a small alley-street and across from some construction (and down from a school). Apart from the great location and the beauty of the hotel itself, the staff alone would have us visiting again. I would definitely recommend this hotel. A note: the beds are as comfortable as most beds you'd find in China - fairly hard mattresses, but sleepable.

  • Stayed: January 2010, travelled as a couple
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2  Thank TLMartinek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2009

We traveled as a couple with our 12 year old daughter, and enjoy the small, quirky places with a little charm and personality. What a disappointment!

First, Do Not even consider staying here if there are more than two persons in your room, even children. The cot for the third person (at 150 RMB/night) was unusable -- most of the metal lattice-springs were broken, a few were held together with telephone cord so that when you sat or lay on it, you sank to the metal support in the middle. The mattress was thin and filthy. The whole contraption was like a cast off from the Long March. When we asked for something better they offered a few blankets to put over the mattress. Moving to a suite was not possible, since they told us the same cots are also used for extra guests in the suites as well as in the standard rooms. We were not inclined to pay for two rooms, which seemed to be our only option.

All of the blankets looked and felt like army surplus. The standard room was small, 10.5 feet X 15 feet and also contained a small wardrobe, desk and chair. The floor was wood with no carpet. The windows had been open before we arrived, so it was hot and sticky and there were bugs flying around. Once on, the air conditioning worked well, and the bathroom was modern and clean. We did not see any cockroaches, as other reviewers have mentioned.

After we said that we would stay only one night, the woman at the front desk became very unpleasant and said they would not give us a refund for the other nights we had booked. (Fortunately, our terrific travel agent was eventually able to get a refund after much effort.)

Internet service was 5 RMB per half hour at the "business center" which was a room with 3 computers on a table. It looked like the common room at a youth hostel.

Even though we arrived at the breakfast room early the next morning, the spread was meager with few choices and small quantities available. No staff were there. We ate muesli and all 3 of the boiled eggs that were in the bowl.

The location is good in terms of proximity to Tiananmen Square, the subway, and shopping. It is on a small street that is very dark at night, and about two blocks away from a pleasant street with upscale shops -- not really a typical Hutong neighborhood, since construction of something big is going on across the street and the majority of the block is made up of modern buildings. It is nothing like the trendy Hutong neighborhood near the Drum Tower.

All in all, it didn't have any of the charm that it promised and felt more like a cheesy budget motel with some decorations and furniture added to distract your attention. The red lanterns were cute at night but even that lipstick couldn't cover up the failings of the rest of it. We left after one night.

  • Stayed: July 2009, travelled with family
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4  Thank Arcadia_R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2009

We like to stay at little off beat hotels when we are traveling. Haoyuan Hotel is one of those. It is quiet and quaint. It is also totally overpriced for what you get, which is minimal service, bugs in the room, and a mediocre breakfast. There were 3 of us in the room. We required an extra bed. We have no great expectations for roll aways, but what they gave us was incrediably awful. When we requested another--they gave us a better one--the question is why did they give us such a poor one to begin with broken springs and smelly mattress. We found 4 live scorpions in our room, and when we reported this to the staff there were no apologies or seeming concern. We attempted to get help with train station information, an acrobatic show, and other fairly common questions and got minimal help. This was not based on language problems, one of us is fairly fluent in Chinese. The price of the hotel was higher then many we had initally looked at, but had passed up because of the positive reviews we had read about Haoyuan. If you want to spend too much money for little in return, this is the hotel for you.

  • Stayed: June 2009
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1  Thank adamsparks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2009

My husband had previously stayed at the Haoyuan in 2007 when on a business trip, and was suitably impressed, such that he was keen to stay there again when on holiday. We negotiated a good rate via email of 600 yuan per night (approx £60) for a standard room. The hotel is situated in a very ordinary street, and being a Courtyard hotel, is hidden away behing it's front gates. On entering, it is a haven of tranquility. The reception staff were very helpful and friendly, and made every effort to speak English, which they did so commendably well. Our twin bedded room was very pleasant, and whilst not huge or particularly luxurious, it was very well decorated in a Chiese style, and it had plenty of drawers and hanging space. The bathroom was very well equipped, and the only fault we found was that when using the shower, flooding was inevitable due to the configuration of the tiling around the bath. Presumably this is by design as there was a drain in the floor, and must have caused more of a problem to the cleaner than to us. The aircon worked well and the beds were comfortable.
Breakfast was served in a room off the inner courtyard it was a help yourself largely Chinese buffet breakfast, but toast, fried eggs, butter & jam are available. We enjoyed the breakfasts we had there, with the exception of the squash served instead of juice, but this was not a major problem. We had three dinners at the hotel; the menu is fairly limited but the food was excellent, freshly cooked and piping hot, apart from the Wonton soup we had one night which was so tasteless that we could not eat it. However, my husband had had this soup on his previous visit and had thoroughtly enjoyed it, so I don't know why it was so bad on this occasion; had we been in this country it would have been sent back. That aside, the meals were very reasonable and portions often more than we could eat.
Location wise, the Haoyuan is excellent for sight-seeing in Beijing. There is an underground station at the end of the road (all fares are 2 yuan!) and the Forbidden City is within walking distance. The reception staff were very helpful when we needed to get to places by taxi, writing down our destination on a card in Chinese, which made the journeys straightforward. It's worth mentioning that whilst there, my favourite pair of shoes needed repair as the stitching had split; we enquired at reception, and they said they would sort it out. One of the male staff took my shoe, jumped on his bike, and returned within 10 minutes with the repaired shoe, which cost 1 yuan (10p!)
Overall, we would definitely recommend the Haoyuan as a far more enjoyable experience than a conventional hotel, as it is full of charatcer and feels properly Chinese, instead of being in a hotel which could be anywhere.

  • Stayed: June 2009, travelled as a couple
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2  Thank Billericayman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2009

My wife and I couldn't have been happier with the Haoyuan. The courtyard style was great, just a place to relax and have a beer after walking and walking all day long. It was truely a little getaway every time we entered.
The front desk was very helpful writing address in Chinese even though their English wasn't that good. We loved the Chinese breakfast that was provided- it provided a good start everyday. The location was great- mixed into a neighborhood, but near the main tourist attractions. The bed was hard, but that was common during our stay in China. My biggest regret was not sampling the street food on the hutong just north of the Haoyuan.

  • Stayed: May 2008, travelled as a couple
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1  Thank archiduck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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