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“Can't speak Chinese? Stay here.”

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Holiday Inn Central Plaza
Ranked #87 of 6,492 Hotels in Beijing
Certificate of Excellence
Vancouver, BC
Level 5 Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Can't speak Chinese? Stay here.”
Reviewed 16 April 2009

The hotel has excellent service and clean rooms. English speakers Storm, Winter, and Anna make life easy by having all the information you would need to appreciate the city. They were patient and informative. Storm wrote everything in Chinese so that I could go around the city by taxi. There is absolutely no pressure to buy into anything but they are willing to spend the time explaining. The hotel has a big bonus with those people on staff.

  • Stayed April 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stopoverqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
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  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
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  • Indonesian first
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English first
Jesstravel
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 April 2009

The hotel is wonderful: definitely the kind of place you need to rest in between visiting all Beijing has to offer. A couple of things could be said about the hotel's location: yes, it is a little far from the tourist attractions but on the other hand it is also located in a real Beijing neighborhood and - most importantly - literally round the corner from one of the best restaurants in all of China - Youth Restaurant. The rooms are comfortable, clean and equipped with everything you may need. The breakfast is great and the staff is incredibly helpful. We chose this hotel because of the rave reviews we read here about Storm. We had already arranged many of the tours to the Wall etc. through our own travel agency, but the restaurant recommendation came from Storm for which we were incredibly grateful. Certainly feel like we could've counted on Storm and his colleagues for more services if we had needed them. Would definitely stay here again next time in Beijing.

  • Stayed March 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jesstravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcester, United Kingdom
Level 6 Contributor
107 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed 15 April 2009

This was our second stay at the Holiday Inn Central Plaza and as before it was a delight. The staff cannot do enough to make your stay special - this is from check-in to dining room staff to conciege. We had a business room on the 12th floor which was huge with a sitting area, king size bed which was so comfortable with lovely linen and pillows. You do have a pillow menu which is always welcome as is the fruit. The bathroom is a good size with good quality cosmetics and towels. Your room is equiped with everything you could wish for including robes and slippers. Breakfast was lovely with a huge selection of foods from different countries, if they hadn't got what you wanted ready, they would prepare it for you immediately. We also used the restaurant for dinner which was again a very pleasant experience with the most tentative staff - I have to mention Linda here as she was so delightful and took great delight in trying to decipher our attempts at Chinese! We had use of the Executive Lounge which had complimentary drinks and nibbles - the ones we tried were absolutely fabulous.

During our previous stay we had use of the internet free of charge. This has now changed and you have to pay unless you are on an executive package.

A short walk from the hotel is the bus terminus, here you can hop on the local bus to Tienanmen Square. Also in the vicinity is a KFC (should you wish) plus supermarkets and lots of restaurants frequented by the locals.

Duriing our stay we met 2 trainee managers Panos and Anna, who were so helpful to us and suggested new places to visit.

The most pleasant stay at a hotel I would thoroughly recommend.

  • Stayed April 2009, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank Worldglobetrotters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 April 2009

My wife and I booked a cruise on the Diamond Princess from Bangkok to Beijing, preferring to do our own hotel reservations pre and post cruise. We like to think of ourselves as true independents, the holiday was organised online two weeks prior to departure.

On trying to find suitable accommodation in Beijing to our surprise we found the Holiday Inn Central Plaza to be the #1 ranked Hotel among Trip Adviser readers. Why would this be so we asked ourselves?

After reading the reviews, Storm was the obvious answer, and we can tell you that ours mirrored other people’s experiences.

Not wanting to pre book exorbitant car transfers into the city from the Port of Xiangang (approx 150kms from Beijing) we decided that after some research that the bullet train would be a better alternative.

So after booking our accommodation online with the Hotel, I emailed Storm for some advice on the best way to get to the train station from the Docks at Xiangang. He replied the next day saying he would send someone down to meet us and direct us to the station. What a service we thought, now only if it worked out that way.

Well we arrived at the Docks on a chilly Monday morning some 5 weeks later and sure enough someone came down to get us; it was Storm himself! He had actually brought some other hotel guests down from the Hotel to catch the return cruise so I guess it worked out great for all concerned. We spoke briefly to one of the guests who told us that Storm was a fantastic help to her whilst a guest at “his” Hotel.

We can tell you that if you get a chance to catch the bullet train (called the “C” train) don’t pass it up. It reached speeds of 333 kph and the journey from Tianjin to Being South took 25 minutes (a distance of about 115 kms). The cost was CNY58 each (about AUD12) which when you add the taxi trips either side amounted to about AUD80 for the two of us plus Storm. The cruise line wanted USD80 each for a 2 & ½ hour bus trip that was to drop us at a different Hotel in Beijing from where we had to make our own arrangements. A private car transfer would have been USD210.

Storm we believe is not the Concierge; he is in fact the Manager Client Services. He holds a degree in Horticulture, is married with one child, and is a very smart and dedicated employee. There is no way he is a sub contractor milking the guests to the detriment of the Hotel. If he is getting any kickbacks from recommended restaurants then they must be working on very fine margins.

Storm took us to the nearby Student Restaurant for lunch after we checked into the hotel. He left us to order our lunch on our own. Two great dishes, some rice and two beers came to about CNY74 (AUD16).

When I offered the waiter a tip he didn’t want to take it from us but we insisted, because his attempt at English was far better than our Chinese. If there’s a margin there to pay anyone a commission good luck to them.

The same goes for the apparently obligatory Peking duck dinner. Soup, Duck and two dishes washed down with Green Tea and beer came to about AUD30. In a capital city restaurant we were pretty happy with that.

The Hotel itself was very comfortable. Service everywhere was attentive without being intrusive and the buffet breakfast was fine.

Our room was all that we needed, very clean and reasonably spacious (I recall being offered the Executive Floor upgrade at about AUD100 per day which is not a few bucks) the king size bed was comfortable the air conditioning worked silently and we got a late checkout at no extra cost and without a quibble.

Whilst there is really no nightlife outside the Hotel everything in Beijing is only about an AUD 5 cab ride away, and either Storm or any of the front desk staff will write your destination down in Chinese and English for use by the cabbies.

We only had three days in Beijing, which was not really long enough to even scratch the surface of this great city. But we did get a ride on the Bullet Train, managed to get a couple of local restaurants in. We did go to Tianamen Square and saw the Forbidden City in the distance, saw Mao’s Memorial and the ancient Gates to the City, even spent a morning at the Beijing Zoo, did a full days shopping and had a trip to the Great Wall, all organised by Storm and his team at this great Hotel.

At breakfast on our last morning Storm even surprised my wife with a small gift of the local Green and Yellow Tea after I had told him she couldn’t get her preferred tea at one of the restaurants he had suggested to us.

We know of no other place anywhere in the world where you would be treated like visiting royalty by simply booking a room for two nights.

If you don’t put it on your bucket list then don’t say you weren’t told.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank RolloSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Carolina, USA
1 review
Reviewed 13 April 2009

We recently spent 4 nights at this hotel and loved everything about it. The decor of the hotel and the guest room was serene and beautiful. The staff was very attentive and the service manager, Storm, helped us with day-trip planning, taxis, and a special Peking Duck dinner at a local restaurant. The breakfast buffet catered to all tastes with many choices. We thought the price of the room was very reasonable by US standards; the food and drinks were somewhat high but we experienced that in most "western" venues in Shanghai and Beijing. A great choice for a hotel in Beijing - no doubt about it!

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 4continents
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Illinois
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 April 2009

We stayed at this motel 2 times once in March and then again before we left China in April. They have a great floor for massage, pool and fitness center, I had a Japanese massage, great!. The breakfast had a great choice for western food. I like my eggs hard, and the cooks just do not understand it BUT this hotels head cook, understood and he made them. They were not under or overcooked, PERFECT, thank you!! There were several people that did speak English and Anna was GREAT! She was in the breakfast area and talked with the people, very friendly and helpful! Storm was also there to help but we had a priviate tour guide lined up from some friends we know. Storm was always nice and great to talk with. I had decided NOT to upgrade to Business and did not regret it at all. We got a standard room and they were nice size, when we got to our room they had fruit and a piece of candy there. When you needed a taxi they made sure you had the hotel information to return there. The TV had several English channels including CNN so we could keep up on what was going on in the US and the World. When the business center was closed I was able to go to the Executive lounge and use the internet. The price was higher then most motels I had stayed at in China 3rmb a minute, but at least I did not have to carry my computer so I could at least check my e-mail. This is a great motel!!

  • Stayed April 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank farm1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belarus
Level 4 Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 8 April 2009

I made the mistake of making bookings at this hotel. I had a trip to Hong Kong via Beijing planned for 9-12 March returning to Beijing on 22-23 March. To get a visa for China I had to make flight and accommodation bookings prior to applying for a visa.

As this was around the time of the Peoples Convention I had my visa refused despite having made previous trips for business into China.

Unfortunately the Holiday Inn Central Plaza refused to refund the booking costs so I had 5 nights @ $123 per night stolen from me because of this hotels booking policies.

It might get good reviews but if your plans are not 100% solid I would not risk booking with this hotel as they do not act in an honourable way when their own government causes a cancellation. There are better risks in Beijing!

Stayed March 2009, travelled on business
Helpful?
3 Thank KazakhstanNeil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Central Plaza

Property: Holiday Inn Central Plaza
Address: No.1 Caiyuan Street, Xicheng District, Beijing 100053, China
Region: China > Beijing > Beijing South Railway Station
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#77 Luxury Hotel in Beijing
Hotel Class:4 star — Holiday Inn Central Plaza 4*
Number of rooms: 322
Official Description (provided by the hotel):
Holiday Inn Central Plaza Beijing, an Award-Winning hotel, is conveniently located in Guanganmen commercial and civic area, adjacent to the new Municipal Government Office Building and is within a stone's throw from Beijing's Financial Street. The hotel is close to tourist and shopping attractions such as Wangfujing, Oriental Plaza and the Forbidden City. It is 10 minutes drive from the West and South Train Station and 45 minutes from the Capital Airport.The hotel has 322 contemporary guest rooms, including suites and two floors of Executive Club rooms, all equipped with wired and wireless broadband internet, speaker telephone and multi-language voice mail. With a 640 square meter, pillar-free ballroom and 8 other function rooms ranging from 35 to 176 square meters, the hotel is an ideal venue for business meetings and social functions alike. All the meeting rooms are equipped with state-of-the-art audio-visual facilities, built-in work station, wireless broadband connection and video conference facilities. The hotel's professional meeting team will ensure every event a success.The hotel also provides other facilities like business center ticketing and tour desk, kiosk, car rental, concierge taxi and limousine service, baby sitting service, karaoke as well as a Mini Golf Club. ... more   less 
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Also Known As:
Holiday Inn Central Plaza Hotel Beijing
Holiday Inn Beijing
Beijing Holiday Inn
Holiday Inn Central Plaza Beijing

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