I stayed at the Guangzhou during March as part of a tour of China. First of all, anywhere you travel within China you will experience language difficulties if you don't speak Chinese! We had a tour guide and friends in Beijing who helped us out enormously with translations. Some of the reception staff at the Guangzhou did not speak much English although there were one or two staff members whose English was better, and when we had problems we had to wait for those staff to serve us so that we could make sure we were understood.
The rooms were spacious, but I agree with some of the other reviews in that they are somewhat 'tired'. The carpet was stained in places and the room we were given (although a non-smoking room) smelt very strongly of cigarettes. We asked to see another room, but this room had the same cigarette odour too - so we stuck to the original room and left the window open all day which did improve things. The cleaners tried to help by spraying large amounts of scented air freshener in the room, but all this did was disguise the smell for a short time, and it did not eliminate it.
The beds in hotel rooms in China are quite firm (apparently that's what the Chinese prefer), but we, as westerners, found them a bit too firm. The bathroom was pretty good and the hotel also...I stayed at the Guangzhou during March as part of a tour of China. First of all, anywhere you travel within China you will experience language difficulties if you don't speak Chinese! We had a tour guide and friends in Beijing who helped us out enormously with translations. Some of the reception staff at the Guangzhou did not speak much English although there were one or two staff members whose English was better, and when we had problems we had to wait for those staff to serve us so that we could make sure we were understood.
The rooms were spacious, but I agree with some of the other reviews in that they are somewhat 'tired'. The carpet was stained in places and the room we were given (although a non-smoking room) smelt very strongly of cigarettes. We asked to see another room, but this room had the same cigarette odour too - so we stuck to the original room and left the window open all day which did improve things. The cleaners tried to help by spraying large amounts of scented air freshener in the room, but all this did was disguise the smell for a short time, and it did not eliminate it.
The beds in hotel rooms in China are quite firm (apparently that's what the Chinese prefer), but we, as westerners, found them a bit too firm. The bathroom was pretty good and the hotel also provided dressing gowns, slippers and the usual complimentary toiletries.
The breakfast selection was quite good and the porters and restaurant staff were efficient.
Overall the hotel was good value.
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