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“Nice hotel for business trip” 4 of 5 bubbles
Review of Conrad Beijing

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Conrad Beijing
Ranked #31 of 6,435 Hotels in Beijing
Certificate of Excellence
Shanghai, China
2 reviews
“Nice hotel for business trip”
4 of 5 bubbles Reviewed 20 July 2014

The clean, ordered and spacious room which is quiet at night is equipped with fashion and user-friendly devices. Service is quite good. You can enjoy the swimming pool and gym. Lots of water are provided in the room and special bath service can be ordered in advance. Breakfast is a little bit limited yet and wifi is sometimes unstable.

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank Sherry Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conrad_Beijing, General Manager at Conrad Beijing, responded to this review, 21 July 2014
Dear Sherry Z,

Thank you for your Trip Advisor posting.

Your comments are most appreciated, we are indeed very pleased that you were able to use our leisure facilities during your stay and enjoyed your time with us.

Your comments on Breakfast and Internet are further noted for improvement, with thanks.

With kind regards.

Ian Alexandre
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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471 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Athens, Greece
1 review
5 of 5 bubbles Reviewed 17 July 2014

The servive was excellent and certainly value for money. The staff was polite and always ready to assist. The room was luxurius. Pool and bar are excellent. I spend 3 days in the hotel since I was on a business trip. I felt at home (and even better). I fully recommend it.

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank Ioannis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conrad_Beijing, General Manager at Conrad Beijing, responded to this review, 21 July 2014
Dear Ioannis M,

Thank you for your posting on Trip Advisor.

We are very pleased that you enjoyed your stay with us as well as the service and facilities on offer, we are most appreciative of your recommendation of the Hotel.

We look forward to welcoming you back when next you are in Beijing.

With kind regards.

Ian Alexandre
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beijing, China
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 17 July 2014

Saw Indonesian food festival on social media, and was very looking forward to the lunch on Saturday.

Arrived hotel about 1:20pm, chapter was full, and we were suggested wait in the lobby lounge. Ordered three drinks in lobby lounge, hot chocolate and cappuccino were served 10 mins after, while the pinamango didnt showed up at all, until we got call from Chapter abt our table was ready. So we asked lobby lounge staff to move the the chocolate, coffee and pinamango which was still to be served, to the restaurant. We were then told, the pinamango hadn't come because they were looking from the entire hotel for mango, however they couldn't find any! No mango in a Conrad hotel can be accepted, but telling us that 15mins after we ordered was a little too much.

We sat down in the restaurant at about 1:40pm. Buffet lunch was supposed to finish at 2:30pm, however, an Indonesian beff course never showed up since we entered into the restaurant. The whole restaurant didn't have those many Indonesian food as being an "Indonesian food festival". Two Indonesian dishes were not available from the moment we sat down. Chef presented one of the two nearly the end of buffet time, while the other never showed up.

Buffer lunch included one cold drink and one hot drink. One person from our group asked for one cold drink and one hot drink, but we didn't see the hot drink till the end of the lunch.

We asked for fapiao, as the chinese invoice when we settled the bill, but were told that, if we needed fapiao, than we couldnt' have the normal folio, which was ridiculous. We insisted our request, and finally the cashier made it. It was apperantly that it was NOT something you couldn't do, technically, but only something you did not want to do.

The overall experience with the restaurant and the lobby lounge was extemly unexpected, and awful. Dont think will go back again or recommend to anyone we know.

  • Stayed June 2014, travelled with friends
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Annie Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conrad_Beijing, General Manager at Conrad Beijing, responded to this review, 21 July 2014
Dear Annie Z,

Thank you for your recent Trip Advisor review.

We are of course concerned at your comments regarding our Food and Beverage offering and service that you received. Please be assured this is not the normal high levels that our team members offer to our Guests.

May I ask you to please make direct contact with me so that I can personnaly resolve the situation and ensure your full satisfaction.

I can be contacted on Conrad_Beijing@Conradhotels.com.

I look forward to hearing from you.

With kind regards.

Ian Alexandre
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beijing, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 July 2014

We spend 2 nights at Beijing Conrad to celebrate our wedding anniversary. Everything is arranged perfectly. Food, rooms and special surprises. Room are good, clean and the house keeping are efficient. Location is good, not too far away from the train station.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
1 Thank Siew Sian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conrad_Beijing, General Manager at Conrad Beijing, responded to this review, 17 July 2014
Dear Siew Sian T,

Thank you for posting a review on Trip Advisor as well as communicating directly with me regarding you recent stay.

We are honoured to have received your comments and especially pleased that we were able to extend special surprises to you during your stay.

With kind regards.

Ian Alexandre.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
1 review
4 of 5 bubbles Reviewed 14 July 2014

This is a relatively new & modern hotel in the heart of Beijing. The rooms are spacious and facilities quite nice. Most helpful were the Concierge staff when booking local taxis. Overall the staff service in the rest of the hotel was also good.

  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank Nat C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conrad_Beijing, General Manager at Conrad Beijing, responded to this review, 17 July 2014
Dear Nat C,

Thank you for posting a review on Trip Advisor, this is most appreciated.

Please be assured your comment regarding our Team Members and in particular the Concierge Team willbe shared with them to further serve as an encoragement as we strive for excellence.

With kind regards.

Ian Alexandre.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 11 July 2014

Best service you can ever have. It takes about 10 mins walk to Sanlithun, a famous shopping and clubbing area. There is a subway station nearby the hotel. The room was clean and tidy. The hotel offers quick responses to our requests and you would be satisfied with their services. Check-in and check-out went smoothly. The food is good. If you are going to have dinner in the hotel, I would recommend you to try the Chinese restaurant there, for their chief was once a famous cook in Hong Kong.

  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank Allen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conrad_Beijing, General Manager at Conrad Beijing, responded to this review, 14 July 2014
Dear Allen C,

Thank you for taking the time to post a Trip Advisor review.

We appreciate your comments on our location, facilities and service offered.

We also extend thanks for your comments on Lu Yu Chinese Restaurant, named after a famous Tea Master and serving authentic Cantonese cuisine.

With kind regards.

Ian Alexandre.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seoul, South Korea
1 review
4 of 5 bubbles Reviewed 8 July 2014

Very confortable bed, luxurious bathroom and amenities, kind hotel staff and beautiful interior satisfied me, but one thing that I was disappointed was 'bear'. I arrived at the hotel a bit earlier than the check-in time so hotel provided a voucher for a drink while waiting for the room was ready. It was an un expected treat and I was pleased. I ordered Tsing Tao bear. I expected a cool (or even cold) bear, but it was 'tapid'. They DEFINITELY need a fridge in the lobby lounge.

  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank Hyunah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conrad_Beijing, General Manager at Conrad Beijing, responded to this review, 14 July 2014
Dear Hyunah L,

Thank you for taking the time to post a Trip Advisor review.

As you are aware of the Conrad Bear series, ours represents China, being a Panda, we regret you did not like this unique offereing.

Your comment on the temperature of the beer has been noted and has been rectified, Thank you for this.

Thank you too for your positive comments on our Guest room amenites.

We look forward to your next visit.

With kind regards.

Ian Alexandre
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Conrad Beijing

Property: Conrad Beijing
Address: No.29 Dongsanhuan North Road, Chaoyang District, Beijing 100020, China
Phone Number:
Region: China > Beijing > Guomao
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #31 of 6,435 Hotels in Beijing
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Conrad Beijing 5*
Number of rooms: 289
Official Description (provided by the hotel):
Under the Hilton Worldwide's global luxury brand CONRAD(R) HOTELS & RESORTS, Conrad Beijing is an integral part of the Asia-Pacific market, committing to become the high-end business and social activities platform in Beijing. Embracing Beijing's culture and vitality, Conrad Beijing is the contemporary hotel of choice for the new generation of global travelers, who appreciate worldly style and sophistication, service and connection. The stylish design and modern facilities of the hotel perfectly echo "The Luxury of Being Yourself", the mantra of the brand. ... more   less 
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