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“Surprise”
Review of Conrad Beijing

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Conrad Beijing
Ranked #38 of 6,520 Hotels in Beijing
Certificate of Excellence
Dubai, United Arab Emirates
Level 5 Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Surprise”
Reviewed 18 August 2014 via mobile

I usually stay in Hilton Beijing when a visit the chineese Capital. This time i tried Conrads, the more upmarket Hilton brand. Really high standard and excellent service. Location is good. The view from the upstairs lounge over Beijing is excellent.

Stayed August 2014, travelled on business
Helpful?
Thank Hakfor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conrad_Beijing, General Manager at Conrad Beijing, responded to this review, 20 August 2014
Dear Hakfor,

Thank you for your review on Trip Advisor.

We are appreciative of your loyalty to Hilton Worldwide and thank you for slecting the Conrad Beijing for your last stay, we do hope to welcome you back again on your next visit to Beijing.

With kind regards.

Ian Alexandre
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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523 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
杭州, China
1 review
Reviewed 17 August 2014

Birthday this year I chose to stay in Beijing Conrad, like the design of the hotel, contemporary and concise, full of sense of design, the hotel is very new. Thanks to the hotel for my delicate cakes, and thank you help us to upgrade the room. The front desk service is very warm and friendly. Breakfast dining environment is very beautiful, the space is very high, connect fully, has a unique air nest, lunch time and singer singing, counter arrangement is characteristic. Comfortable guest room, into the walk-in closet is very comfortable, the fitting is installed inside the mirror pretty good. We go swimming, indoor swimming pool deck chair is very comfortable. The hotel also provides a convenient. Like the hotel very much, we have recommended to friends.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank Yi Su W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conrad_Beijing, General Manager at Conrad Beijing, responded to this review, 20 August 2014
Dear Yi Su W,

Belated Birthday greetings! I am pleased our team were able to spoil you for your Birthday celebration!

You posting on Trip Advisor is most appreciated including your comments on our Front Office staff, Food & Beverage and Recreation facilities.

With kind regards.

Ian Alexandre
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
Level 6 Contributor
164 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 15 August 2014

This Conrad hotel represents its reputation. Great hotel and staff, this hotel is (if it is possible to say that about Beijing) well located nearby many atractiions. Excellent place to stay.
The restaurant is very good for a hotel restaurant and the decoration is extraordinary

  • Stayed April 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank STAF1401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conrad_Beijing, General Manager at Conrad Beijing, responded to this review, 20 August 2014
Dear Staf1401,

Thank you for your comment posted on Trip Advisor.

We are most pleased that you enjoyed your stay and thank you for your positive comments on location and Restaurant.

We look forward to welcoming you back to Conrad Beijing.

With kind regards.

Ian Alexandre
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 August 2014

I stayed in 2 different locations during my holiday in Beijing and the Conrad hotel was fantastic. My room was absolutely beautiful, large with a great view east (albeit the pollution did a lot to minimize the full impact). The walk to the main shopping, eating and entertainment area was only 2-3 blocks and I enjoyed this relatively short distance as an opportunity to view 'real life' in this amazing city. I would absolutely recommend this hotel - it is in the top of luxury hotels I have stayed in other European and Asian cities. I will also add the staff was very attentive, very friendly and quick to offer suggestions for making the most of my time in this area of Beijing.

  • Stayed May 2014, travelled solo
    • Value
    • Rooms
    • Service
Helpful?
Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conrad_Beijing, General Manager at Conrad Beijing, responded to this review, 20 August 2014
Dear John K,

Thank you for your Trip Advisor review.

We are most appreciative of your positive comments on your Guest room, location of the Hotel and our Team Members.

With kind regards.

Ian Alexandre
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The Woodlands, Texas
Level 6 Contributor
145 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 30 July 2014

Good. Picky world traveller here, so here goes and don't let my husband read this. We travel extensively and are members of every frequent stay program on the planet. Generally speaking, Conrads world -wide are quite dependable in all categories yet lack oomph if you know what I mean. Conrad Beijing has oomph in spades. Fascinating structure with amoebic cut outs all throughout its outer skin. You must see to believe. Striking! Interior design is a nifty combo of modern and traditional. Won't alienate anyone. I, personally, dislike cold modern and I was pleasantly pleased.

Better. Our suite was marvelous. Neat, clean and well arranged. Fabulous view of large park across the street. The confusing and illogical lighting controls gave us agita and many a laugh. Great water pressure. Lousy snacks. Cucumber potato chips. a bad combo, trust me. Ritz cracker could have saved me but they bore no resemblance to US Ritz crackers. Beautiful restaurants. Great food in The Library breakfast area and the decor of soaring library is super. Crazy weird lounge. Loved it and I don't drink.

The Ugly. Rooms key cards stopped working constantly during our 2 week stay- as did those of our traveling companions. Hassle. Internet connection is horrendous. Not suitable for a business traveller. Although "repaired" repeatedly, it never worked for more that a few minutes at a time. Used our personal VPN instead. This is painfully non-politic to say but if you cannot reach their European staff ( excellent by the way) you will not receive anything for which you ask - food, ice, Internet repair, housekeeping , etc.

The Chinese staff has a very limited command of the English language and constantly nods 'yes' and means 'no'. After 12 years in China you'd think we could just roll with it but honestly it drives us nuts. 50% of the time, you will not get what you order from a menu - even the ones with pictures. Wait times in all restaurants, save The Library, are enough to give you time to read War and Peace, twice. You, too, will nod 'yes' when you really mean ' are you freaking kidding me!'

Honestly, if this hotel would improve English skills and get native staff to come to SOME understanding of service I would give it 6 stars. As is, we had to move to the Westin Choayang after doing battle with the useless internet for 14 days. Darn shame because this could be a fabulous hotel.

Room Tip: Don't think there could be a bad view , as the hotel is oval, but air pollution can be so bad t...
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
3 Thank Bookshelfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conrad_Beijing, General Manager at Conrad Beijing, responded to this review, 7 August 2014
Dear Bookshelfish,

Thank you for your detailed review of Conrad Beijing from your recent stay.

Your in depth comments will allow us to further improve in areas where needed and fine tune in areas that met your expectations.

We are constantly working on the internet and hopefully you will see this on your next visit.

With kind regards.

Ian Alexandre
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berlin, Germany
Level 3 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 July 2014

Good: Stayed in a standard room with king size bed and overlooking a great view. Very nice and clean. Comfortable beds. Aromatherapy associates toiletries are a nice touch. Turndown service ladies are very nice.
Can be improved: unstable internet, slower than usual for a business hotel. Front desk Staff got into a disagreement with each other in front of customer. Was a little uncomfortable.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tofuandpesto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conrad_Beijing, General Manager at Conrad Beijing, responded to this review, 31 July 2014
Dear Tofuandpesto,

Thank you for taking the time to review Conrad Beijing.

We are appreciative of your comments regarding the Guest room and facilities and our Housekeeping staff.

Our apologies for the inconveniece with the internet, please be assured this will be checked as well as sharing your comment on our Front Office team.

With kind regards.

Ian Alexandre
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milan, Italy
Level 4 Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 22 July 2014

The rooms were large and very clean. The wifi connection was good. Small swimming pool, but nice gym room. The breackfast buffet was not bad. The reception crew was a bit slow but very friendly and nice.

  • Stayed June 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lyemi81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conrad_Beijing, General Manager at Conrad Beijing, responded to this review, 24 July 2014
Dear Lyemi81,

Thank you for your posting on Trip Advisor and your comments on our facilities and services.

Please be assured your comment regarding our Front Office team will be shared with them in order to improve in speed.

With kind regards.

Ian Alexandre
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Conrad Beijing

Property: Conrad Beijing
Address: No.29 Dongsanhuan North Road, Chaoyang District, Beijing 100020, China
Phone Number:
Region: China > Beijing > Guomao
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #38 of 6,520 Hotels in Beijing
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Conrad Beijing 5*
Number of rooms: 289
Official Description (provided by the hotel):
Under the Hilton Worldwide's global luxury brand CONRAD(R) HOTELS & RESORTS, Conrad Beijing is an integral part of the Asia-Pacific market, committing to become the high-end business and social activities platform in Beijing. Embracing Beijing's culture and vitality, Conrad Beijing is the contemporary hotel of choice for the new generation of global travelers, who appreciate worldly style and sophistication, service and connection. The stylish design and modern facilities of the hotel perfectly echo "The Luxury of Being Yourself", the mantra of the brand. ... more   less 
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