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“Great Hotel - Amazing Service”

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Four Seasons Hotel Beijing
Ranked #1 of 6,556 Hotels in Beijing
Certificate of Excellence
Reviewed 14 April 2013

Amazing Hotel - Great Food. Our room was big, very clean as in every Four Seasons and the room amenities were fantastic. Exceptional Service. Italian restaurant is a must try. Kids amenities were very special. The Hotel staff is very guest oriented and they know how to pamper kids. The service is unbelievable, everybody is trying to help.

Thank You ALL
Esra

  • Stayed: April 2013, travelled with family
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Thank esrabayru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSH_Beijing, General Manager at Four Seasons Hotel Beijing, responded to this reviewResponded 22 April 2013

Dear Malcom B,

Thank you very much for choosing to stay with us on your business trip. We appreciate your kind words and enjoy reading about your stay. You can be assured that this comment will be shared with all the departments that are involved in making your stay a pleasant one, whether it is house keeping, front desk or the executive club. We look forward to welcoming you back again in your future visits to Beijing. Thank you again and have a great weekend, Sanjiv Hulugalle.

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654 - 660 of 1,059 reviews

Reviewed 13 April 2013

What a fantastic hotel, the rooms are spacious and very well appointed and taking a bath is just a wonderful experience as the bathroom is massive, and you can sit and have a bath with a glass of wine overlooking Beijing embassy district, lovely...

The Bed was extremely comfortable and the pillows were "duck down" and so so soft. The room had its own complimentary ILLY coffee machine with capsules provided as well which I loved because I am a big coffee drinker. For my wife there was also a very good selection of Tea and so we were both well and truly satisfied in that regard...

They also provide an abundance of free water which is particular good for Beijing which is quite a dry climate and you tend drink a lot more water.

Mini Bar is very comprehensive but like all hotels, pricy.

Ate at two restaurants during our stay, firstly, Mio was the Italian restaurant with very good service and very good food, with an open kitchen environment and a great atmosphere.

The other restaurant we visited was the Chinese restaurant called Cai Yi Xuan. Again the food was first class and I would say that the service there was just a little better than the Italian restaurant, not to say that the Italian restaurant service was bad but I found that the staff in the Chinese restaurant were more friendly and always smiling and laughing which creates a very nice ambience. We also dined with a local Beijing person who was very impressed as well which says a lot about the restaurant...

Wife had a pedicure and manicure at SPA in the 6th floor and she was particularly impressed, especially given that she was able to lay down flat on a massage bed rather than sit down on a chair which makes the experience all the more enjoyable.

Very easy to get a taxi downstairs and the concierge people are also very efficient in helping.

Check in and checkout were both handled with extreme efficiency and speed, best I've ever seen.

The Executive lounge on the 26th floor has almost 360 degree views, excellent place to do a casual business meeting or just sit and relax and watch the sun go down.

All in all the experience at this hotel was one of the best experiences I've ever had on a business trip in Beijing and would most are definitely recommend this hotel to the business traveller or the weekend escape for couples as it is not ridiculously overpriced for what you get in return...

The three photo's attached are of the room, the view from room 1917 and the Italian restaurant

Room Tip: Asking for a high floor as of April 2013 there is still some construction going on next door. Room 8...
See more room tips
  • Stayed: April 2013, travelled on business
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Thank Malcolm B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSH_Beijing, General Manager at Four Seasons Hotel Beijing, responded to this reviewResponded 18 April 2013

Dear Esra,
We are thrilled to read your positive comment on TripAdvisor. Our hotel staff has certainly come up with creative ways to spoil the young guests at our hotel, whether it is a colorful in-room amenity or the Kid’s Corner in Opus Lounge every Sunday. Thank you once again for taking the time to leave us your thoughts, we are most happy to be of your service again in the future. Best Regards, Sanjiv Hulugalle

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Reviewed 12 April 2013 via mobile

I travel a lot and I am not easily impressed. This was my first trip to Beijing and I have to say this hotel was amazing. Fantastic gym, beautiful rooms, sensational bathrooms and awesome service. The concierge was extremely helpful. The spa was lovely. A great hotel!

  • Stayed: April 2013
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Thank LisaGia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSH_Beijing, General Manager at Four Seasons Hotel Beijing, responded to this reviewResponded 18 April 2013

Dear LisaGia,
Thank you very much for choosing to stay at Four Seasons Hotel Beijing and for taking the time to leave us a comment. We are pleased to learn that we have made a good impression on your first trip to Beijing. We certainly hope you have enjoyed the fantastic city too. We look forward to welcoming you again on your subsequent trips to Beijing. Best Wishes, Sanjiv Hulugalle.

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Reviewed 10 April 2013

The Four Seasons is a modern, deluxe hotel on Liangmanqiao near the US Embassy. We took advantage of a special deal and had a one-night stay with breakfast included. The pool has a great view and the Jacuzzi is enormous. The breakfast offers Western and Asian options. We were very satisfied with our stay.

  • Stayed: April 2013, travelled as a couple
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Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSH_Beijing, General Manager at Four Seasons Hotel Beijing, responded to this reviewResponded 12 April 2013

Dear Susan H, we are most pleased to learn that you were satisfied with your stay and think highly of the pool facilities as well as our breakfast options. I will certainly pass the comment onto our team, including our Opus Lounge who will be happy to learn of your pleasant breakfast experience. We look forward to welcoming you back again and please do not hesitate to reach out to us if you require anything. Best Regards, Sanjiv.

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Reviewed 4 April 2013

Brand new hotel, the name Four Seasons is a synonymous of Excellence, and Beijing is a confirm.
The staff especially the one of the Executive Club is simply perfect, they anticipate your needs, the late check-out was granted till 8 pm . Not worth the Chinese restaurant, small tables for a cuisine full of dishes to share, service accurate, but their English is really basic.
Nice the swimming pool as well the gym and SPA facilities .

  • Stayed: April 2013, travelled with family
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Thank Stefano d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSH_Beijing, General Manager at Four Seasons Hotel Beijing, responded to this reviewResponded 8 April 2013

Dear Stefano d,
Thank you for choosing to stay at Four Seasons Hotel Beijing. We are pleased to discover that you had a good time with us and delighted in the staff service, especially at the Executive Club. With regards to your feedback on our Chinese Restaurant, I will communicate your concerns with the rest of the team and work towards achieving a perfect dining experience for all guests. Once again, we appreciate your valued comment and we look forward to welcoming you again to our hotel. Best Wishes, Sanjiv Hulugalle.

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Reviewed 3 April 2013

This hotel is absolutely excellent in every respect - great rooms and fantastic staff.! Great restaurants and good views over the city. Newly opened and no better place to stay than in this hotel in Beijing.

  • Stayed: March 2013, travelled on business
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Thank jiminah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSH_Beijing, General Manager at Four Seasons Hotel Beijing, responded to this reviewResponded 8 April 2013

Dear jiminah,

Thank you for taking the time to leave your valuable comment on TripAdvisor following your stay with us. Reading your feedback has been a source of great delight for my team and me. We look forward to seeing you again in our hotel and to be at your service again in the future. Best Wishes, Sanjiv Hulugalle.

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Reviewed 3 April 2013

An excellent hotel. Clean and extremely friendly staff. The rooms were spacious.

The staff was superb. I was on my way to Bangkok and decided to stop in Beijing to take in some of the sites. The location was perfect. It made getting to and from easy.

  • Stayed: April 2013, travelled on business
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Thank williamv943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSH_Beijing, General Manager at Four Seasons Hotel Beijing, responded to this reviewResponded 8 April 2013

Dear williamv943,Thank you for taking the time to leave your comment on TripAdvisor. We are very glad to learn that you had a happy stay and are satisfied with various aspects of the hotel. Your kind words are surely one of our biggest motivations. We wish to have you stay with us again in the future. Best Wishes, Sanjiv Hulugalle.

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Additional Information about Four Seasons Hotel Beijing

Address: No.48 Liangmaqiao Road, Beijing 100125, China
Phone Number:
Region: China > Beijing > Yansha
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 6,556 Hotels in Beijing
Price Range: £181 - £280 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Beijing 5*
Number of rooms: 313
Official Description (provided by the hotel):
The Four Seasons Hotel Beijing enjoys prime location within the Yansha area of Central Business District, close to the Third Embassy Precinct in northeastern Chaoyang, the city's most dynamic business and entertainment area. Enjoying a short commute to both the main airport (25 minutes), popular tourist destinations like the Great Wall (45 minutes), Sanlitun Village Entertainment Hub(8 minutes).Various rooms are equipped with high-speed broadband internet access, Plasma TVs, ipod docks, espresso coffee machines, marble bathrooms and huge bathtubs. Diners can discover fine Chinese cuisine in a dramatically modern setting at our Cantonese restaurant "Cai Yi Xuan", enjoy Southern-Italian food at the Italian-style eatery "Mio" and tradition with a twist at the Tea Garden.Guests can relax and lounge around the indoor heated swimming pool or whirlpool, work out at the fitness center and enjoy themselves at the sauna and steam rooms. ... more   less 
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