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“Avoid on all costs” 1 of 5 bubbles
Review of Changbaishan International Hotel

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Changbaishan International Hotel
Ranked #589 of 6,442 Hotels in Beijing
Tel Aviv, Israel
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Avoid on all costs”
1 of 5 bubbles Reviewed 19 November 2013

I stayed at this hotel one night in November 2013. I was supposed to stay there for 4 nights however I decided to check out of the hotel immediately next day.
I arrived at the hotel at 1 AM, staff was unpleasant and rude. They didn’t even say hello, just asked for my passport. They couldn’t find my reservation for one hour and insisted that I will write my name in Chinese or company name in Chinese. They asked me to make new booking (twice higher price) and when I asked is it going to influence my previous reservation as it was guaranteed by credit card, they told me if it is guaranteed they will charge me no show penalties
I couldn’t believe their behavior. After waiting for one hour in the middle of the night, the receptionist found reservation on the paper which was right in front of her all time. She didn’t even apologize. It was worst treatment ever. They then proceeded with complication by blocking my credit card as they tried to take deposit of US$ 10000 instead of 1000. It went on next morning.
I decided to put stop on all and check out in the morning immediately. They didn’t even bother to ask why I decide to check out, I wrote them review on their review card, which I saw being thrown away when I was reaching door. I will never again come even close to this place.
This is first time ever I write a review for a place, their behavior was just so terrible I believe people shall be warned.

  • Stayed November 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Sandra A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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90 reviews from our community

Traveller rating
    19
    52
    11
    6
    2
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Families
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1
14
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Houston, Texas
Level Contributor
91 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
2 of 5 bubbles Reviewed 12 September 2012

Unfortunately, this hotel was really bad. The food gave me food poisoning, the rooms are run-down, the internet cable in my room worked one day but was somehow ripped out of the wall and not fixed the next day, it took me 30 minutes to check out because the receptionist kept taking other customers while she was supposed to be helping me, the housekeeping doesn't make your bed but just pulls the sheets up, the drawers in the closet are wider than the door so you can't store anything in them, people (including hotel managers) smoke at the non-smoking tables all the time, no one speaks a word of English, and the list goes on. Suffice it to say...stay away.

Room Tip: I don't think there are any good rooms.
See more room tips
  • Stayed September 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank WanderingEarthling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Changbaishan International Hotel

Property: Changbaishan International Hotel
Address: No.25 Anyuan Beili, Chaoyang District, Beijing 100029, China
Region: China > Beijing > Asian Games Village
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #589 of 6,442 Hotels in Beijing
Price Range (Based on Average Rates): £
Hotel Class:4 star — Changbaishan International Hotel 4*
Number of rooms: 222
Reservation Options:
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