This hotel is so nice that they were literally filming a soap opera in the lobby. =)
With that out of the way, I think all the fanciness and beauty of this hotel would mean nothing if not for the amazing staff. They bent over backwards to help us at every turn. The doorman was amazing about translating names of places and directions for us. Make sure to pick up a card with the name and address of the hotel, map to the hotel, and seveal popular tourist sites in Enlish and Chinese. This handy card got us many places with ease and really helped the cab drivers to locate the hotel on the return trip because it's a bit hidden.
The hotel itself is very classy and clean. The rooms were exceptionally stylish. The beds were typically hard Chinese beds but the room was still comfortable. The breakfast buffet is worth the upgrade because it's fairly tasty and is a fun culture shock on your first day (I have no idea why they think people eat baked beans in the morning).
Of the 4 hotels we stayed at in China, this one took the cake without a doubt because of the attentiveness of the staff. It means a lot when you are far from home and a little scared to have kind people who make everything so easy. More