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“Made to feel so welcome” 5 of 5 bubbles
Review of The Ritz-Carlton Beijing, Financial Street

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The Ritz-Carlton Beijing, Financial Street
Ranked #10 of 6,427 Hotels in Beijing
Certificate of Excellence
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Made to feel so welcome”
5 of 5 bubbles Reviewed 22 April 2014 via mobile

Stayed as part of a Viking Tour. Still talking about the high levels of comfort and service. Staff go out of their way to make you feel special.

Try the afternoon tea. A real treat and so very stylish.

A beautiful hotel

Stayed April 2014, travelled as a couple
Helpful?
Thank CazDodd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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900 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (89)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
New York City, New York
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 17 April 2014

This hotel is the best hotel I've ever stayed in for service. Unbelievable!!! I would stay here again in a heartbeat and would even go to Beijing just to stay there. I felt like a queen the entire time! They collected me when I got lost, they sorted out an external driver who messed me around, they prepared me pack lunch, they took me to and from the airport and their driver was outside all of my meetings waiting for me. The food is amazing!! the oatmeal - oh my god! seriously. I was sick here for a day and it's the sort of hotel you want to be sick in as you know you are in completely safe hands. I love this hotel and the people here are just so sweet. Staying here really made my experience of China a beautiful one.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HelenAvery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maine
Level Contributor
83 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 12 April 2014

We were booked into the Ritz-Carlton Beijing Financial Street as part of a Viking River Cruise vacation and we can't say enough about the attention to detail by the entire hotel staff. They were truly there to assist and please the guest. We had dinner and breakfasts in the hotel and they were outstanding. The buffet breakfasts offered an unending assortment of foods each day.
The rooms were large, very comfortable and very clean. Bottled water available upon request. It was located in a section of Beijing where you could go out and feel safe walking around and shopping. There was also a large underground mall accessible from the hotel where you could pick up a bottle of wine or two to enjoy in your room.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mentor189
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isle of Wight, United Kingdom
Level Contributor
125 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed 7 April 2014

We also stayed here at the start of our Viking River Cruises China Cultural Delights tour for three nights and thoroughly enjoyed our stay. This was in no small part due to the excellent staff here who were friendly, helpful and efficient. Nothing was too much trouble for them and any request followed up very quickly. We forgot to turn our electronic Do Not Disturb sign off one day and despite our late afternoon call to housekeeping they were there and the room sorted within 15 minutes. For the most part everyone spoke excellent English, or found someone who could very quickly.

The food in the buffet style/casual restaurant was very good and there was a good choice of dishes at breakfast. Drinks were fairly expensive, but we expected this in a 5 star hotel and the charming way they were served made it painless!

Our apparently standard room was extremely spacious and well appointed as was the bathroom, and it was all spotlessly clean.

All in all I would highly recommend this hotel and if I was ever in Beijing again would book it without a second thought.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kimr96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
197 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 bubbles Reviewed 3 April 2014 via mobile

Stayed in the past and quite satisfied. However this time made me think this hotel is ruining down. 1) housekeep is really poor 2) staff do not understand what they are talking about. However the executive lounge on the 18th floor was quite good.

Stayed April 2014, travelled on business
Helpful?
Thank Hawkdai007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iwan D, General Manager at The Ritz-Carlton Beijing, Financial Street, responded to this review, 4 April 2014
Dear Mr. Chen,

Thank you very much for staying at your Ritz-Carlton Beijing, Financial Street, for taking the time to leave your comment, and for the very nice compliments about our Club level service.

On the other hand, I am very sorry to hear that your experience with housekeeping on this occasion did not meet your expectations. Please accept my sincerest apologies for the inconveniences caused.

I look forward to welcoming you back again soon, and will ensure that your future stays with us will be very memorable.

Again, thank you for your comments.

Yours sincerely,
Iwan Dietschi
Area General Manager
The Ritz-Carlton Beijing, Financial Street
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yatton, United Kingdom
Level Contributor
288 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 bubbles Reviewed 17 March 2014

My wife and I recently stayed in this hotel for three nights at the start of our Viking Rover Cruises tour of China. Very good it is, too.
The service and welcome we received during our stay was impeccable, there were always lots of smiling faces whenever we left or returned.
Breakfast was a mix of a Chinese and western style buffet - and to a good standard.
Our room was superb, with every possible convenience you could think of - and a few that were new to us.
As the name implies, the hotel is in the financial area and it is attached to an upmarket shopping precinct - the whole area is perfectly safe for an evening stroll and is close to sites such as Tiananmen Square and the Forbidden City.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jonathan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
121 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 15 March 2014 via mobile

Stayed for three nights recently. The lactation is very good being near to the square and the forbidden city. The service was as good as it gets. Food also very good and reasonable value for a top quality hotel. Nothing was too much trouble for the staff. There are many top of the range hotels in Beijing but I would recommend this one to everyone.

Stayed February 2014, travelled as a couple
Helpful?
Thank Properjob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton Beijing, Financial Street

Property: The Ritz-Carlton Beijing, Financial Street
Address: 1 Jin Cheng Fang Street East, Financial Street, Xicheng District, Beijing 100033, China
Phone Number:
Region: China > Beijing > Xidan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Beijing
#6 Spa Hotel in Beijing
#7 Family Hotel in Beijing
#10 Luxury Hotel in Beijing
#25 Business Hotel in Beijing
#176 Best Value Hotel in Beijing
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Ritz-Carlton Beijing, Financial Street 5*
Number of rooms: 253
Official Description (provided by the hotel):
The Ritz-Carlton Beijing, Financial Street is strategically located at Financial District in the city center. Business and leisure travelers have easy access to Chang'an Avenue as well as the renowned Forbidden City and various cultural landmarks. A contemporary design of glass and chrome with Oriental influences, the hotel's 253 guest rooms are well appointed with luxury amenities and technological conveniences. Dining facilities include three signature restaurants, a lounge and bar serving Chinese, Italian and everyday cuisines. A 1,500 square-meter full-scale lifestyle spa with an extensive health club are featured alongside spacious function rooms and a ballroom divisible into three salons. The hotel recently won numerous accolades including Conde Nast Traveler | “Reader’s Choice 2015” ~ Top 25 Hotels in Asia Conde Nast Traveler Chinese | “Gold List 2016” – Best Business Hotel Travel + Leisure China | 2015 China Top 100 Hotels– Best Business Hotel Travel+ | Hotel with Best Executive Lounge 2015 – The Ritz-Carlton Club Lounge Being included in the prestigious Platinum Circle. ... more   less 
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Also Known As:
The Ritz-Carlton Beijing Financial Street Hotel Beijing
Beijing Ritz Carlton
Ritz Beijing

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