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“A Place as nice as home”

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The Ritz-Carlton Beijing, Financial Street
Ranked #13 of 6,527 Hotels in Beijing
Certificate of Excellence
Reviewed 30 June 2014

With a recent visit to Beijing had the occasion to stay at the Ritz Carlton Financial Street The accommodations were first rate , but the person who made this stay remarkable was Rory the assistant manager. From arrival to departure he was helpful and made you feel at home, not the thousands of miles that you were. I would recommend this for anyone in Beijing

  • Stayed: June 2014, travelled with friends
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3  Thank Katnden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 16 June 2014 via mobile

Stayed at this hotel many many times for business.
Great location especially when you are visiting the financial street.
The rooms are big and very impressive.
Definitely choose the Ritz Carlton on Financial St than the one in Chaoyang district which is much older with much smaller frooms

Stayed: June 2014, travelled on business
1  Thank Joyceqbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2014

This hotel is top notch from the amazing rooms, to personal tea service in your room, to the dining options our stay here was fantastic. At the time we were there the chef on staff was american and would come out to speak with the dinners during the heavy traffic times to see if we were all happy and if we had any special requests. The hotel also has my aunts birthday on file and had a cake waiting in the room for us one night. The other nights we also has treats waiting for us which was a nice touch.

Room Tip: We were with a large group and did not hear any complaints about the rooms
  • Stayed: September 2013, travelled with family
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1  Thank Jessloren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2014

The Ritz-Carlton Financial Street is a top ten hotel not just in China, but possibly in the world.Truely exceptional personal service. The management must be uniquely motivational--all the staff were warm, happy professionals. From the greetings at the front door, to the lobby tea/bar, to housekeeping, and restaurant; each and every staff person we interacted with was first rate with excellent language skills. The room was spacious, luxurious, and immaculate. The bath was enormous. Breakfast had great American food and Asian specialties buffet. The front desk and concierge were very helpful. It was easy to arrange transportation to all of the accessible sight-seeing spots. We stayed five nights and it seemed like we didn't want to leave. The Spa was amazing and excellent fitness center.

  • Stayed: May 2014, travelled with friends
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1  Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

.This was our first stay at a Ritz-Carlton hotel and my wife and I stayed here for three nights as part of a Viking River Cruise – Imperial Jewels of China tour. The hotel lobby does not have the "WOW" factor as I experienced in entering the lobby of the Xi;an Hilton for instance but this lobby area was pleasant with a large public area with comfortable chairs and a small group in the evenings which performs live music. Down from the lobby is a banquet style restaurant with excellent choices at breakfast and dinner. serving western and Chinese dishes. One morning the table we were seated at ran out of Slenda sweetener. When I requested some from the wait staff, she got this worried look on her face and almost ran to the kitchen for the item. One evening I lost track of my wife and was walking along the long front desk and within three minutes two hotel staff approached me and said "Good evening. may I be of help". "Good evening, sir. Do you need some assistance". The service in all departments of this hotel was exceptional.

Our room was very large, with comfortable king bed and very modern bathroom. The room had all the amenities-coffee maker, iron, bathrobe and slippers, mini bar. (Hint: If you don't want to pay six dollars for a coke or $11.00-$12.00 for a can of local beer from the mini bar, take the hotel escalator down to the underground shopping mall. This is a very large mall with expensive shops but after about a 4 to 5 minute walk you will come a large grocery store selling cosmetics, medicines, clothes, fresh foods, snacks, soft drinks, beer and wine, e;g., beer for less than a dollar a can)

We had dinner at the hotel's Italian restaurant which had excellent service and food with a warm and dark decor and high ceilings along with high prices.

I would consider us seasoned travels but we usually stay in medium priced hotels not luxury ones. Nice to see how the other half lives. We loved our stay at this hotel.

  • Stayed: April 2014, travelled as a couple
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1  Thank MJSellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

The Ritz Carlton Beijing , excellent attention to detail, lovely airy rooms , huge bathrooms all well maintained, management regularly walk the establishment to ensure standards are maintained. Italian restaurant was superb, lobby area bright and airy, huge range of Teas, Bottle of wine in the restaurant, starts around £32.00 but is good quality this however can rise to over £2000.00 yes that's right so make sure you get the wine you ordered before opening. Good staff but check understanding as English Vocabulary is limited but staff are very friendly and could not be more helpful, would stay here again

  • Stayed: May 2014, travelled as a couple
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1  Thank 1AlanKay2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

For a hotel that carries the Ritz name, it was a disaster. The shower did not work, the light above the bed would just not turn off, staff could not communicate clearly in English...There was nothing good about the hotel other than its location. While booked on the executive floor, was reassigned another room. On the last day, I was informed that they had reassigned because the executive floor was full and Lounge facilities could have been availed but they forgot to mention it when assigning the room. Such a poorly managed hotel, it should be easy to show improvements from where they are today

  • Stayed: May 2014, travelled on business
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2  Thank S K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iwan D, General Manager at The Ritz-Carlton Beijing, Financial Street, responded to this reviewResponded 30 May 2014

Dear S.K.

Thank you very much for taking your valuable time to share your experience on TripAdvisor.

I am very disturbed by the unpleasant experience you had at our hotel last week, and I would like to sincerely apologize to you for all the shortfalls.

Please know that I have taken your concerns extremely seriously! I shared your important comments with our respective Division- and Department Heads to make the needed improvements immediately.

Once again, thank you very much for your feedback and I look forward to welcoming you back in the near future to restore your confidence in your hotel in Beijing. It would be a wonderful pleasure to meet you personally!

Sincerely,
Iwan Dietschi
Area General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton Beijing, Financial Street

Address: 1 Jin Cheng Fang Street East, Financial Street, Xicheng District, Beijing 100033, China
Phone Number:
Region: China > Beijing > Xidan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Beijing
#7 Family Hotel in Beijing
#8 Spa Hotel in Beijing
#12 Luxury Hotel in Beijing
#25 Business Hotel in Beijing
#161 Best Value Hotel in Beijing
Price Range: £149 - £352 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Beijing, Financial Street 5*
Number of rooms: 253
Official Description (provided by the hotel):
A contemporary design of glass and chrome defines the exterior of The Ritz-Carlton Beijing, Financial Street, while inside, one of the most architecturally-stunning luxury hotels in Beijing, China exudes elegance and warmth in true Feng Shui fashion. Three exceptional restaurants, a 1,500-square-meter health club and Spa, and state-of-the-art event venues make this hotel a favorite of Beijing-bound business and leisure travelers alike. Forbes Travel Guide unveiled its annual Star Rating list and announced The Ritz-Carlton Beijing, Financial Street as a new Forbes Travel Guide Five- Star Hotel. ... more   less 
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Also Known As:
The Ritz-Carlton Beijing Financial Street Hotel Beijing
Beijing Ritz Carlton
Ritz Beijing

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