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Reviews (1,503)
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Reviewed 19 August 2017 via mobile

I arrived at hotel around 4:30am in the morning totally exhausted. The lady receptionist was extremely efficient by finishing the check-in in a few minutes and friendly offered me a late check out till 2pm. The bellboy on duty was helpful too and quickly sent the luggage to the room with no delay. The room was spacious and welcome fruit basket was there. The breakfast at the restaurant was full of western and Chinese varieties of choices. The overall experience was good and met my expectation to a Westin hotel.

Stayed: August 2017, travelled on business
Thank M3658JPlauraw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yoyoyou0420, Public Relations Manager at The Westin Beijing Financial Street, responded to this reviewResponded 21 August 2017

Dear Guest,

Thank you for leaving your feedback we appreciate the time it takes to review our hotel. It was so nice to read about your experience with us. We at the Westin Beijing Financial Street strive to provide our guest with the best level of service. Your feedback will be shared with the team to continue to inspire and motivate us to deliver exceptional customer service. If your travels bring you back to Beijing, we would love to have you stay with us again.

Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2017 via mobile

On this trip, I chose Beijing financial street westin hotel, front desk of the Guest relations manager Winnie Chen enthusiasm greeted me, help me to check in, close care and greetings, it makes me feel like in returned home, thank you again for hotel every staff's care.

Stayed: August 2017, travelled on business
Review collected in partnership with 单个酒店
Thank jerome6689
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yoyoyou0420, Public Relations Manager at The Westin Beijing Financial Street, responded to this reviewResponded 18 August 2017

Dear guest,

I am so happy to read your review. We always appreciate hearing from our guests.
Our staff tries to make you feel like you are one of the family. I will be sure to pass your wonderful comments to our team.
Please visit us again when you are back in Beijing!

Hotel Management

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A TripAdvisor Member
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Reviewed 15 August 2017 via mobile

Very nice hôtel well located in Beijing close headquarters of banks ans others financials organisms like eximbank, Sinosure, etc. I think ewery thing was OK and staff was very professionnaly. Special mention to hannie Lou in the restaurant for his awailability to do all better for the guest.

Stayed: August 2017, travelled on business
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yoyoyou0420, Public Relations Manager at The Westin Beijing Financial Street, responded to this reviewResponded 16 August 2017

Dear guest,

Thank you for leaving your feedback we appreciate the time it takes to review our hotel. It was so nice to read about your experience with us.

Actually, we'd like to know is there anything we can improve to meet your higher expectations ? Since you marked us at 3 scores, it means we are at middle range.

We at the Westin Beijing Financial Street strive to provide our guest with the best level of service. Any comments to us is valuable, we could do better for more guests.

We look forward to welcoming you again for another renewal stay.

Hotel Management





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Reviewed 20 July 2017

Everything is fine except gym is very limited . Otherwise staff is very friendly. As a Gold member I would expect more benefits. Breakfast is rich and well organized. Supporting services also well organized. However this excellent business hotel need more smiles so to feel like at home. Thank you

Room Tip: Standard plus
Stayed: July 2017, travelled on business
Review collected in partnership with this hotel
1  Thank Kisufim15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WESTINBJ1704, Public Relations Manager at The Westin Beijing Financial Street, responded to this reviewResponded 23 July 2017

Dear guest,

Thank you for choosing our hotel and we are looking forward to serving you again.

Yoyo You

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Reviewed 15 July 2017 via mobile

I stayed at the Westin Beijing Financial Street for a few days while visiting Beijing on business. The staff were friendly and responsive but the best thing for me about the Westin is the focus on health with the use of exercise gear and a good menu with lots of options for healthy eating. For those that prefer non local and slightly less healthy options there is a KFC, Pizza Hut, TGI Fridays and Starbucks within 200m. In summary, very good hotel and would stay here again.

Stayed: July 2017, travelled on business
Thank TonyB932
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WESTINBJ1704, Public Relations Manager at The Westin Beijing Financial Street, responded to this reviewResponded 16 July 2017

Dear Tony,

Thank you for leaving your feedback we appreciate the time it takes to review our hotel. It was so nice to read about your experience with us. We at the Westin Beijing Financial Street strive to provide our guest with the best level of service. Your feedback will be shared with the team to continue to inspire and motivate us to deliver exceptional customer service. If your travels bring you back to Beijing, we would love to have you stay with us again.

Yoyo You

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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