As a lone female traveller on her first trip to China, it was important to me that the hotel was well located, secure, and had a reliable concierge service. Raffles Beijing exceeded my expectations and has become a ‘second home’ for any future travels to Beijing.
On my first morning, I was greeted by the hotel ambassador, John Spooner, who not only took the time to help me organise a sightseeing schedule but came with me to the metro station to show me how to buy tickets. He gave me the feeling of independence and confidence to venture out on my own but also peace of mind knowing if I needed help someone was there to assist me.
Together with the excellent concierge staff, Hank, Coolio, and Mason, they were able to organise a private excusion to Mutianyu, change my departure flights without hassle, and refund train tickets. Each morning John would sit with me to ensure I knew how to get to each sightseeing location and offer advice on how to avoid being scammed – invaluable information when you are new to a country and alone!
The staff at 33 East and the Writer’s Bar were very attentive and always made me feel welcomed.
It was an absolute pleasure to stay at Raffles and I will be sure to return.
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- Also Known As:
- Raffles Hotel Beijing
- Beijing Raffles Hotel
- Raffles Beijing