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“Great Hotel”
Review of Regent Beijing

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Regent Beijing
Ranked #28 of 6,473 Hotels in Beijing
Certificate of Excellence
Devon, UK
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
“Great Hotel”
Reviewed 9 June 2010

We spent five nights at The Regent last week and had a truely great time. It was a short trip to celebrate my husbands birthday and were were very happy with our choice of hotel, we will stay again.

The really good points - great location, great clean and spacious rooms with comfy beds, fantastic leisure facilites, great food and very helpful staff who were always polite and smiling ! . The staff in the Regent Club on the 17th floor were superb. We travelled with our four year old daughter and everyone was very welcoming and patient with her.

The concierge team were knowledgeable and I had contacted them with a few requests before our arrival and everything was taken care of brilliantly such as a cake for my husband....thank-you. I must recommend a guide called Robin Kong. We used him twice during our stay and he was superb. He took us to the main places we wanted to go, was very professional, spoke great english and a good price. Concierge can arrange Robin.

All in all we had a fantastic time, just a couple of not so good points..........upon check in I was charged for an extra bed for my daughter despite having already paid a tidy sum when booking and stated there were two adults and a child. This annoyed me but I hope it was a break down of communication between the hotel and expedia. I certainly didnt expect to pay for an additional bed upon arrival ! Again, not directly the hotels fault but there was an awful lot of noise from the construction which did cause very disturbed sleep....not great after a long day sightseeing ! Having said that we would return because the facilities and service were fantastic and made a very memorable birthday for my hubby !

  • Stayed May 2010, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Armsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (212)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Berlin
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 June 2010

Very fine pretty new hotel. Stayed for 3 nights, nice clean rooms, friendly service, but not every staff spoke english. One very bad thing, there was construction work being done every night from about 1am. And the hotel was full. But it's not their fault, maybe they should have notified the guests, so that some with light sleep could have arranged other possibilities.

  • Stayed May 2010, travelled solo
    • Value
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Helpful?
Thank ftnsml
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sfo
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 14 May 2010

if you want to be in this part of beijing this is better value than grand hyatt which is maybe 3 blocks away.

rooms were large, had internet + breakfast buffet included as part of our rate. easier to get in and out then previous stays at grand hyatt

  • Stayed May 2010, travelled on business
    • Value
    • Location
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Helpful?
1 Thank bobfromhk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 May 2010

Hotel was located in a very luxurious area with many high end shops, particularly high end automobile dealers like Ferrari, Pagani, etc. Hotel itself was very clean, rooms were fairly large and tastefully decorated. There was turn down service which is a nice touch. The bathroom was amazing, with a deep soaking tub, bath salts, etc. and a high pressure shower. There is a glass wall separating the room from the bathroom with blinds that you can control electronically via a switch... very cool!

  • Stayed March 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank omnipred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orinda, CA
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 14 April 2010

This hotel is very much a five star establishment. The rooms are cleaned by a team of two maids, who went so far as to fold my kids' clothes, which my kids had left on the floor of their room. The common areas are all gleaming. The lounge area is very pleasant. The breakfast buffet was outstanding. The internet and wifi service was free!

  • Stayed April 2010, travelled with family
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Helpful?
1 Thank trat10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regent1, Managing Director at Regent Beijing, responded to this review, 30 April 2010
Dear Guests:

We were truly pleased to hear that your family had a pleasant stay in Beijing and that we played a small part in making it successful. I made sure that your comments were shared with our staff as they are a source of inspiration for them and a sign of achievement. We aim to delight our guests each and every day and it is nice to hear when we succeed.

Best wishes for a healthy and enjoyable summer.
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New York
Level Contributor
94 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 8 April 2010

Well located, extremely friendly staff from the moment you step out of the taxi upon arrival. The room we had was a deluxe cityview room which was extremely clean and of high quality. The bathroom is absolutely fantastic in every respect. The buffet breakfast is among the best in the world that I have ever encountered (and I'm a lover of breakfast buffets). We stayed for 4 nights in March 2010, I'd certainly return to this hotel and would highly recommend it to anyone. It is also very well located -- Beijing is a very spread out city so being well located is being readily accessible to all of the different areas which the Regent is. Take taxis, they're extraordinarily cheap and with a group of 3 or 4, less than subways!

  • Stayed March 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RobertZ50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regent1, Managing Director at Regent Beijing, responded to this review, 30 April 2010
Thank you so much for sharing your comments and posting your review as it truly motivates our staff to hear how pleased their guests are with their hotel. We hope that you will give us another opportunity to delight you if you ever return to Beijing. In the meantime, we wish you a most pleasant summer season.
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ontario
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 13 March 2010

To start, we were picked up by the hotel at the Airport. We were met by a hotel rep after picking up our luggage and whisked to the hotel ( I would reccomend pick up if you can, because the taxi queue looked incredibly long). The hotel is about a 40 minute drive (depending on the day)

Once we arrived we were promptly checked in and whisked up to the room. The room was gorgeous! Just like in the pictures. We had a view of the Forbidden City (although every day is kind of hazy so you can't see that far into the distance). The room decor was so tasteful and warm- it made me feel right at home. The gorgeous tub in the bathroom was great for soaking after a long day seeing the sights.

Food was terriific! We ordered room service, which was prompt and delicious. We at breakfast at Cafe 99 (which has a buffet). It has every kind of breakfast food you could want, from Waffles with warm syrup to Dim Sum. The service there is great too. Once you've ordered your pancakes/waffles or whatever to order, you go back to your table and the hostess will bring it to you once it's ready, so you don't have to do a thing.

Location is great. It's about a 30 minute stroll to Tiananmen square and the Forbidden City. It's also about a 15/20 Minute walk to Wangfujing Street food stall market (where they sell at the curious types of food), that wasn't for me but was interesting. The hotel is also just above the subway, which is great to get to the futher away attractions. (the subway was great, very safe, efficient, signage in english, and always very packed)

The hotel arranged an English speaking taxi driver for us for the great wall . His name was Robin Kong (i read about him in another review also) If you can, ask for him! He was great, we chatted the whole way there and learned a lot about Chinese culture. We went to the Mutaniyou section of the wall - which was great! First thing in the morning there were no crowds. We walked the whole section and then took the slides down, which was soo fun. And don't worry they sell water and pop along the way, but you may want to bring a snack, because walking that wall takes a lot out of you! Tip -there is no shade on the wall other than the guard towers... so bring a hat or an umbrella or prepare to fry (actually this is good advice for most of the attractions in Beijing)

The hotel itself was great. The lobby is gorgeous - that chandelier is amazing! The conceirge desk will do their best to get you were you need to go and make arrangements for you (note - be patient, as english isn't the first language, but they try really hard and do a great job...you might just have to re-phrase some of your questions sometimes, and then it's no problems).

Beijing was great , and aside from the main attractions, we stumbled upon an area called "Qinhai Lake" and "Houhai Lake" which I think is the back lake district. This is a must see. The two lakes are surrounded with willow trees, people doing the every day routines (backgammon, kite flying, bike riding). and there are shops and restaurants on the other side of the lake too. Behind the restaurants are the hutongs, which aregreat to explore. You can also see this type of thing at the park around the Temple of Heaven. We even saw people doing dancing lessons in the park!

I would definetly go back to this hotel, the value was incredible!

  • Stayed September 2009, travelled as a couple
    • Value
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Helpful?
4 Thank quinn78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regent1, Managing Director at Regent Beijing, responded to this review, 15 March 2010
Thank you so much for taking the time to share your experience on Trip Advisor. Your feedback is so very valuable as it help us keep our employees motivated and constantly energized to deliver the Regent Experience. We all work together with the common goal of delighting our guests and it is always a pleasure to hear from those who have enjoyed our facilities and service. We hope that if you ever return to Beijing, you will once more give us the opportunity to be of service. Thank you for spreading the word.
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Additional Information about Regent Beijing

Property: Regent Beijing
Address: No.99 Jinbao Street, Dongcheng District, Beijing 100005, China
Region: China > Beijing > Tian'anmen / Wangfujing
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Romantic Hotel in Beijing
#18 Spa Hotel in Beijing
#20 Family Hotel in Beijing
#26 Luxury Hotel in Beijing
#31 Business Hotel in Beijing
#123 Best Value Hotel in Beijing
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Regent Beijing 5*
Number of rooms: 500
Reservation Options:
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Also Known As:
The Regent Beijing Hotel Beijing
Regent Hotel Beijing
Beijing Regent

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