We spent five nights at The Regent last week and had a truely great time. It was a short trip to celebrate my husbands birthday and were were very happy with our choice of hotel, we will stay again.
The really good points - great location, great clean and spacious rooms with comfy beds, fantastic leisure facilites, great food and very helpful staff who were always polite and smiling ! . The staff in the Regent Club on the 17th floor were superb. We travelled with our four year old daughter and everyone was very welcoming and patient with her.
The concierge team were knowledgeable and I had contacted them with a few requests before our arrival and everything was taken care of brilliantly such as a cake for my husband....thank-you. I must recommend a guide called Robin Kong. We used him twice during our stay and he was superb. He took us to the main places we wanted to go, was very professional, spoke great english and a good price. Concierge can arrange Robin.
All in all we had a fantastic time, just a couple of not so good points..........upon check in I was charged for an extra bed for my daughter despite having already paid a tidy sum when booking and stated there were two adults and a child. This annoyed me but I hope it was a break down of communication between the hotel and expedia. I certainly didnt expect to pay for an additional bed upon arrival ! Again, not directly the hotels fault but there was an awful lot of noise from the construction which did cause very disturbed sleep....not great after a long day sightseeing ! Having said that we would return because the facilities and service were fantastic and made a very memorable birthday for my hubby !
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- Also Known As:
- The Regent Beijing Hotel Beijing
- Regent Hotel Beijing
- Beijing Regent