Arrived at Beijing International Airport at 1:30 am on our first trip to the city, and was pleasantly surprised to be picked-up. Surprised, because after two requests to the hotel there was no confirmation for the transfer so we had assumed it was not going to happen. Requested and booked a non-smoking room but when we got to the room it stunk of smoke. The reception quickly gave us another room that was much better apart from a "wet carpet smell" which unfortunately persisted throughout our 3 day stay.
We had breakfast the first morning, the quality of which was only average, we didn't have breakfast the next two days. The food quality of the buffet dinner was much the same, and therefore wouldn't recommend it, especially as it was relatively expensive compared to other Beijing restaurants.
The bed was comfortable, allowing us to sleep well. The room lighting was poor, with no light over the working desk.
The hotel probably is in need of upgrading/refurbishment as, at the moment, it should be classed as 3* at best not 4*.
The internet was very fast at times (up to 2 MB/s) but kept dropping out or slowing down to 2-5 KB/s, and required constant restart log-ins, very annoying.
Disappointed overall with our stay, and without big improvements we would not stay again.
Special note: Even if new to Beijing, risk getting a taxi, as the hotel organized pick-up was expensive (300 Yuan).
Don't misinterpret the maps of Beijing, sites are much further apart than they look. Be prepared to use the underground rail system a lot or taxis, if you can find one!
- Official Description (provided by the hotel):
- The Grand Mercure Xidan Beijing is located in the commercial and retail heart of Beijing, walking distance from Tiananmen Square and only 45 min from the airport. The hotel offers 290 rooms featuring city views, as well as a cafe restaurant, lobby lounge, fitness centre and swimming pool. With exceptional service and facilities, the hotel is perfect for that special weekend holiday as well as an ideal conference venue for business travellers. ... more less
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- Also Known As:
- Grand Mercure Beijing Central Hotel Beijing
- Grand Mercure Xidan
- Mercure Hotel Beijing