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“Great staff”

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Sofitel Wanda Beijing
Ranked #46 of 6,491 Hotels in Beijing
Certificate of Excellence
Frankfurt, Germany
Level 6 Contributor
416 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
“Great staff”
Reviewed 22 January 2011

Second visit to the Beijing Sofitel. In general I have had very good experiences at the Sofitel group. Beijing staff remembers my name and what I like to drink. The club rooms are worth the extra cost. Breakfast is very good and the snacks in between are an extra between meetings.

  • Stayed January 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jack T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (138)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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English first
Sentosa Island, Singapore
Level 4 Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 January 2011

This is a luxurious hotel. Next to it there's a Walmart, convenient if you need to buy supermarket things. Close to Sanlitun.

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Ochatiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 January 2011

We stayed with friends here, loved the hotel and the ambiance. Beautiful hotel, gorgeous rooms with high rise building as views. Breakfast was to die for. So much variety. Would highly recommend this.

  • Stayed November 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LisaMUsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shenzhen, China
Level 6 Contributor
59 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 30 December 2010

After this stay I will try to never go back to an Accor property again. Previously I had stayed at a number of Sofitel properties and also eaten there every 2 weeks or so for the past year. The short story is that my wife and I had booked a complimentary night through the Advantage Plus program and received a booked confirmation e-mail. When we arrived at the hotel they rejected the free night (because the card was valid when we booked but not when we arrived) and said they couldn't do anything about it until the next day when they would try to fix the problem. The manager offered to give us 'the best deal that he could give us' for the night Rmb 1000 ++ and then it would be wiped out if they could solve the problem the next day. He told us he was confident it could be solved so we agreed. The next morning the new manager on duty had basically never heard of the problem. After explaining the situation, he told us to deal with Accor Advantage Plus (the same company as Sofitel) ourselves. After making a scene, he said he would follow up and took my business card. 1 quick call an hour later to say he was working on it, needed to talk to Australia, etc. I have not heard from him in the last 9 days since that call. I complained within 24 hours to Accor headquarters using their online form at accorhotels.com (the site we booked on) but I never got an answer there either. The impression I now have is that the hotel's only concern was to get us out the door without making a scene. After this incident I have gone from a relatively loyal Sofitel guest and diner in Xi'An (where I live) to not going near this place as long as I can. You can see my previous reviews of Sofitel properties were quite positive. However, this stay has changed my opinion. You can build all the nice buildings you want, but if you don't have the service to back it up, you are not a 5 star hotel. My opinion, if you are in Beijing and want a luxury hotel, find a 5 star hotel with the nice building and the service together and don't stay at the Sofitel Wanda Beijing

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Cameron W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki
Level 3 Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 December 2010

A really good hotel, with excellent service, beautiful rooms, brilliant breakfast buffet and elegant public areas. One of my favorite hotels in the world

  • Stayed August 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scan100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 28 December 2010

This Hotel is a luxurious place with all the hallmarks of a French country chateau: gracious, welcoming hosts, beautiful French/European food and drinks with stylish presentation, large rooms and thoughtful attention to details. Our room was quiet and decorated with flair and we appreciated the 'turn down service' each evening that attended to every detail that housekeeping could provide. I would thoroughly recommend this Hotel for families traveling with teenagers as ours enjoyed the spa, gym and pool throughout the stay. A stylish, five star Hotel with six star attention to every detail.

  • Stayed December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sofitel Wanda Beijing

Property: Sofitel Wanda Beijing
Address: Tower C Wanda Plaza-No.93 Jianguo Road, Chaoyang District, Beijing 100022, China
Phone Number:
Region: China > Beijing > Guomao
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Spa Hotel in Beijing
#32 Business Hotel in Beijing
#34 Romantic Hotel in Beijing
#40 Family Hotel in Beijing
#43 Luxury Hotel in Beijing
#132 Best Value Hotel in Beijing
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sofitel Wanda Beijing 5*
Number of rooms: 417
Official Description (provided by the hotel):
A glamorous Beijing CBD hotel Sofitel Wanda Beijing accommodates guests in fabulous style in the heart of the central business district. The luxury hotel is located only 30 minutes from Beijing Capital International Airport via expressway.Choose from 417 designer rooms and suites blending contemporary French elegance and Chinese inspiration. Modern design and indulgences treat guests to memorable stays.Dine on haute cuisine in French Chinese Japanese and international restaurants. Luxuriate in the stunning lobby lounge. Discover serenity in the spa and energy in the swimming pool and fitness centre.Sofitel Wanda Beijing is a favourite 5-star Beijing hotel for events - from weddings to meetings conferences and other special occasions. An extravagant ballroom and 10 meeting rooms host memorable moments with a Sofitel touch. ... more   less 
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Also Known As:
Sofitel Wanda Beijing Hotel Beijing
Accor Wanda Beijing
Sofitel Beijing
Beijing Sofitel

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