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“Another Great Hotel”

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JW Marriott Hotel Beijing
Ranked #14 of 6,449 Hotels in Beijing
Certificate of Excellence
Minneapolis, Minnesota
Level Contributor
81 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Another Great Hotel”
5 of 5 bubbles Reviewed 23 August 2014

The JW Marriott Beijing was another exceptional hotel in China. The rooms were well apportioned but the two Double Rooms felt a little small compared to the King Rooms. The bathrooms were big with both a tub and shower stall. Everything was immaculately clean. Service was great - the Concierge was very helpful.

The Subway Station is nearby but the only downside to this hotel is location - there are closer hotels to the main Beijing attractions so our "commute" was a little longer but still very manageable.

Room Tip: Upgrade to the executive Level.
See more room tips
  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank FredZ951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,447 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (157)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Milan, Italy
Level Contributor
258 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
4 of 5 bubbles Reviewed 20 August 2014 via mobile

Location is convenient.
Rooms are nice, however they should be renovated now.
Staff is a little bit slow.
Breakfast is good, buffer restaurant is good.
Gym is amazing, the best I have ever found in Beijing so far.
If you like training while travelling, a greate choice.

Stayed April 2014, travelled on business
Helpful?
1 Thank FSGTW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 19 August 2014

Stayed here for a week earlier this year on a business trip & was blown away with the hotel, Luxury on a budget price. The staff were amazing and so helpful in directions what to do etc. The food was how i expected traditional chinese food should be superb!!

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Richard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWMarriottBeijing, Managing Director at JW Marriott Hotel Beijing, responded to this review, 24 August 2014
Dear Richard G,

Thank you very much for staying with us. I believed my associates will be delighted as much as I feel to know that you are satisfied with our service and moreover, our chef must be very proud to hear that the food was how you expected traditional Chinese food should be.

We wish you all the best and look forward to welcoming you back to JW Marriott Hotel Beijing very soon.

Sincerely yours,

David Wilson
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oberlin, Ohio
Level Contributor
193 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 bubbles Reviewed 14 August 2014

This hotel has great location, very central in Beijing(CBD area) and a major subway station with a walking distance. And not too far from hotel, we reserved a limo through a mobile app, it cost us about 90 RMB (Audi A6 vehicle). The traffic was fine on Sunday morning, so it was just 30 mins from the airport.
The Marriott silver member doesn't means anything here, but we got three voucher for coffee. And two big apples as welcome gift...The room is decent and clean, it is definitely five star standard, the welcome lobby is not busy. Ritz-Carlton is just next to this hotel. There are two TVs for standard room, one in the bathroom so that you could use it during the shower. A lot of choices for the TV channel.
The location is a huge plus, easy for business people, shopping malls and luxury stores are around this area. Starbucks and some restaurants offer a wide choices for food and beverage. Some restaurants in this area are quite decent

Room Tip: Get a higher floor
See more room tips
  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank euromun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWMarriottBeijing, Managing Director at JW Marriott Hotel Beijing, responded to this review, 26 August 2014
Dear euromun,

I’m so delighted to know you like our location and thank you very much for sharing it.

Please allow me to agree that our location is quite ideal for business people, as you mentioned, this area could provide convenience and flexibility for your schedule. I also would like to appreciate you for being a Marriott member, hope you like the welcome gift and I believe we could do better.

We do look forward to welcoming you back.

Sincerely yours,

David Wilson
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Georgia
1 review
4 of 5 bubbles Reviewed 12 August 2014

I am a Marriott member I try to stay in the JW when convenient, I have been coming to this hotel for the last 4 years. good service, clean room, good restaurant selection. VERY BAD internet connection extremely slow. I use several apps that require a specific IP address that I can use from other hotels in Beijing but once I come to the JW I can not connect to any one which is crippling specially when you are staying for 10 days at the time.
I am sorry to say if this continue I will find another hotel.

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ATF0401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWMarriottBeijing, Managing Director at JW Marriott Hotel Beijing, responded to this review, 17 August 2014
Dear ATF0401,

Thank you very much for staying with us and sharing your review on TripAdvisor. I was delighted to hear that you satisfied with our service, room and restaurant selection. Meanwhile, please accept my sincere apologies for the inconvenience caused by internet connection.

Your important comments have been shared with my team, and they carried out a comprehensive investigation on system troubleshooting and following test. Now we have reconfigured the servers and upgrade controller for serving a stable and faster internet connection. We will continue to improve and hope you will afford us another opportunity with a return visit, kindly let us know your experience or any expectation towards our performance.

Thank you for your time and we do look forward to welcoming you back to JW Marriott Hotel Beijing.

Sincerely yours,

David Wilson
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 5 August 2014

Good:
1. Nice building and good rooms and good property. Shows luxury.
2. Good executive lounge.
3. Met few enthusiastic and helpful staff members like bellboys.

Bad:
I am a Marriott Platinum and made reservation few months ago and there they could not even give a king size bed which is my preference, let alone giving me any upgrade as most Marriott to do to their platinum members.
The front desk agent could not give me one even after asking at check in.
This is why I gave a 4 instead of 5.

  • Stayed July 2014, travelled solo
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank kc_dude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWMarriottBeijing, Front Office Manager at JW Marriott Hotel Beijing, responded to this review, 12 August 2014
Dear Mr. kc_dude,

Warn greeting from JW Marriott Beijing!

It is great to receive and discuss your warm comments regarding our service, property upkeep and executive lounge. We are sorry to hear you have experienced the different room type assigned during your stay with us. We always try to provide each guest with his/her needs, and unfortunately we were not able to achieve this this time. We have taken actions and continue training for our associates. Please allow us to know your surname and your arrival date.

Maggie Hou
JW Marriott Beijing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
193 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed 28 July 2014

This hotel is only a two minute walk to Line 1 subway stop Dawanglu and shopping centre Shin Kong Place, which is full of all the high end brand names, if you are in to those. We had great customer service after our flight was cancelled then delayed with an escort from the gate to a waiting hotel car.
The breakfast buffet has a large selection of foods but can be very busy, the service from the staff can be hit and miss with small things being over looked like cutlery.
The only down side for this hotel was the internet which was slow and dropped out constantly.

Stayed July 2014, travelled as a couple
Helpful?
Thank kev_deb2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about JW Marriott Hotel Beijing

Property: JW Marriott Hotel Beijing
Address: No.83A Jianguo Road, China Central Place, Chaoyang District | Huamao Center, Beijing 100027, China
Region: China > Beijing > Guomao
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Spa Hotel in Beijing
#13 Luxury Hotel in Beijing
#23 Business Hotel in Beijing
#24 Family Hotel in Beijing
#49 Romantic Hotel in Beijing
#126 Best Value Hotel in Beijing
Price Range (Based on Average Rates): ££
Hotel Class:5 star — JW Marriott Hotel Beijing 5*
Number of rooms: 588
Official Description (provided by the hotel):
Wether visiting China for business or leisure, guests will find the most luxurious accommodations at the JW Marriott Hotel Beijing. Located in the central business district, the 5-star hotel in Beijing is part of the China Central Palace, an awe-inspiring complex featuring offices, shopping and residential towers. At this spectacular hotel, enjoy first-class services, spacious accommodations and incredible amenities. 588 rooms and suites offer luxurious bedding, 42'' flat-screen TV, high-speed Internet, laptop-size safe, mini-bar and rainforest shower. Three exquisite restaurants and two lounges are perfect for dining and catching up with family and colleagues. After a busy day relax in the indoor swimming pool and steam room, pamper yourself at Spa and visit 24-hour gym for an invigorating workout. When planning a conference or social event, guests couldn't choose a finer hotel. The JW Marriott hotel Beijing features 1,800 square meters meeting space; professional event planning and catering service will ensure every event successful and unforgettable ... more   less 
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Also Known As:
Jw Marriott Beijing
Beijing Jw Marriott
Marriott Beijing
Beijing Marriott

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