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Glenview ITC Plaza Chongqing
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Reviews (311)
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All reviewsbreakfast spreadhotel is centrally locateddaily essentialswithin walking distancespent nightsancient townthe main shopping areashort walkroom was spaciousgreat hotelfive star hotelexecutive floorcitibanktraffictaxisenglishleisure
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Reviewed 28 September 2013

Had a wonderful stay at Glenview ITC Plaza last week, there are lots of plus things with this nice and modern hotel. The rooms were clean, staff was friendly, breakfast was good, location was excellent. There are plenty of shopping centers and restaurants around too, so if one doesn't enjoy Chongqing hotpot that much, there are plenty of nice restaurants to choose from nearby. The only two things I am a bit not sure is the sharing lift with the Citic bank staff, as the Citic bank is using a few levels of the hotel to be their office, so often there were quite a lot people using the lift to go to work. Secondly, because I did not check in for myself (we had a person to do it for us), I wonder if there was a non-smoking floor, as the room I was staying in had a touch of cigarette smell, which I really dislike. Other than this two, I am really happy with the hotel.

  • Stayed: September 2013, travelled on business
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1  Thank MicHarris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria L, Guest Relations Manager at Glenview ITC Plaza Chongqing, responded to this reviewResponded 25 October 2013

Dear MicHarris,Thank you for choosing Glenview ITC Plaza Chongqing and sharing your stay experience with us. After reading your responses we are very happy to learn that your stay with us was mostly positive. As your two questions ,first about sharing lift with the Citic bank staff, the hotel management has been trying to solve this problem. Secondly, there are non-smoking floors in our hotel,we can arrange non-smoking room for you as request. Thanks again for your feed back, we are looking forward to your next visit to Glenview ITC Plaza Chongqing.

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Reviewed 6 September 2013

My wife and I spent 4 nights at this truly outstanding hotel. We booked a deluxe suite and it was enormous, spacious, extremely well equipped with a bathroom to die for. Great overhead shower. Tip: if you have a suite or an Executive room, use the level 39 for your free breakfast and 'snack' dinner which in reality is a buffet dinner. Service was outstanding...all staff wanted to please you and make your stay enjoyable. I was asked to complete a questionnaire on the hotel and under the section 'how could they improve', I could not find anything..all was perfect. Only thing a little strange was that the kitchenette was supposed to have plates, cutlery etc, but there was nothing. Also, no tea/coffee machine which was mentioned when we booked. But these were minor and we did not take it up with management who I am sure would have quickly fixed if we had asked. Big surprise...the suite even had a washing machine in the bathroom. Congratulations to the Manager and all staff as this is a benchmark hotel that many others should strive to achieve.

Stayed: September 2013, travelled as a couple
Thank AWBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria L, Guest Relations Manager at Glenview ITC Plaza Chongqing, responded to this reviewResponded 8 September 2013

Dear AWBrisbane, Thank you for choosing Glenview ITC Plaza Chongqing and we really appreciate that you took time posting valuable comments on tripadvisor. After reading your responses we were very happy to learn that your stay with us was very satisfied.Your compliments to encourage us to keep our strengths and consistently continue improving our service quality. Thank you again and we are looking forward to your next stay!

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Reviewed 15 August 2013

Good location. good service, good breakfast. Travel a lot, but this hotel is good to recommend.
Especially the shower room with nice shower heads. will stay again next time. Elevators need to
Pay attention.
Such a good hotel why ranked No.10 in Chongqing, strange

Room Tip: Business suite
  • Stayed: August 2013, travelled on business
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Thank Nicky Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria L, Guest Relations Manager at Glenview ITC Plaza Chongqing, responded to this reviewResponded 16 August 2013

Dear Nicky Y, Thank you for choosing Glenview ITC Plaza Chongqing and we really appreciate that you took time posting valuable comments on tripadvisor. We aim to improve guest comfort by joyfully providing personalized and innovative service. and we are looking forward to your next stay!

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Reviewed 9 August 2013

This is the best hotel I have stayed at in China and I have stayed in a LOT!

Its a great hotel, plain and simple.

The rooms are clean and very well set out. The bathrooms are a stroke of genius and have the Elephant head showers which is par for course for a true 5 star these days. The beds are a treat to sleep in each night and the rooms themselves just scream of comfort and style.

Definitely the only place I would ever stay in Chongqing.

  • Stayed: August 2013, travelled on business
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1  Thank Benny_Doda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria L, Guest Relations Manager at Glenview ITC Plaza Chongqing, responded to this reviewResponded 16 August 2013

Dear Benny_Doda, Thank you for choosing Glenview ITC Plaza Chongqing and sharing your stay experience with us. You compliments to encourage us to keep our strengths and consistently continue improving our service quality. Thank you again and we are looking forward to your next stay!

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Reviewed 25 July 2013

Friend recommended the hotel to me, it's nice feelling. Good location, close to the business center. Comfortable room, the abundance of breakfast, staff enthusiasm for guests. Will live in this hotel next time.

  • Stayed: July 2013, travelled with friends
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Thank chen z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria L, Guest Relations Manager at Glenview ITC Plaza Chongqing, responded to this reviewResponded 26 July 2013

Dear chen z, Thank you for sharing with us how your experience at Glenview ITC Plaza Chongqing, .After reading your responses we were very happy to learn that your stay with us was all positive. And we are looking forward to welcoming you back at Glenview ITC Plaza Chongqing.

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