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Reviewed 28 July 2013

I stayed at Sofitel Forebase Chongqing Hotel in July 2013. Very good and service-oriented hotel with nice rooms.But the room is too obscure for reading.Because poor light can cause eye strain.I suggest you to increase the lighting above the desk.

Room Tip: Overall Sofitel is a good hotel.
  • Stayed: July 2013, travelled on business
    • Value
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Review collected in partnership with this hotel
Thank Jianping S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOFITELCHONGQING, Manager at Athestel Hotel, responded to this reviewResponded 29 July 2013

Dear Sofitel Valued Guest:

Thank you very much for sharing your positive comments regarding your experience with us.
We have noted your comments regarding the desk lighting and will look to make further adjustments.

We look forward to welcoming you back to Chongqing.
Sincerely,


Quality Department
Sofitel Forebase Chongqing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2013

I arrived here after almost 24 hrs of flying and waiting at the airport. The check out was a bit slow, but everything after that was a breeze. The rooms are really nice with the a lot of space and the bathroom décor is really impressive.
The see thru mirror between the Bedroom and the bathroom is great and looks very good at night. However you start missing something in the morning and it is full length mirror. As the glass is see thru, you end up seeing the bed every time you want to see yourself while shaving, brushing your teeth or putting on a tie.

Apart from that the rooms are very clean, luxurious and soothing.

The breakfast has enormous choices. Local, western and from practically every part of the world. Staff is very nice and helping.

  • Stayed: July 2013, travelled on business
    • Value
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Thank Travel_Grande
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOFITELCHONGQING, Manager at Athestel Hotel, responded to this reviewResponded 26 July 2013

Dear Guest,
Thank you for choosing Sofitel Forebase Chongqing. We are happy to know that you
enjoyed your time during your stay.We also thank you for the positive review of our hotel.We hope to see you again on your next visit to Chongqing.
Your sincerely,
Quality Management

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Reviewed 22 May 2013

This is "The Hotel" in the the Jiulongpo District. Yet as a 5 star hotel, a lot of little things are not up to par.

Pros

Rooms are very spacious and well decorated.
Price is very reasonable.

Cons
Room was not cleaned well prior to my check in. There was dried urine in front of the toilet.
Breakfast buffet is average and many items are not replenishedn especially during the last hour.
Conceriges are not well informed. When I asked about where to go for diner and a drink, they totally lacked for suggestions.

Stayed: May 2013, travelled on business
1  Thank 10RatsRock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOFITELCHONGQING, Manager at Athestel Hotel, responded to this reviewResponded 24 May 2013

Dear Sir,
Thanks for your choosing Sofitel Forebase Chongqing. Please accept our sincere apologies for problems you experienced during your stay. Rest assured our departments have followed up with their teams to ensure these issues to not reoccur.
I hope we have the opportunity to welcome you back to Chongqing in the future.
Yours sincerely,
Quality Department
Sofitel Forebase Chongqing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2013

This is a lovely hotel, well run with very helpful staff and while the rooms are a little tired in terms of decoration, the price is good and beds superbly Sofitel. It is away from the main hotel area so may not suit everyone in terms of location but was perfect for my stay. Good breakfast buffet and an excellent Japanese restaurant were also enjoyed.

  • Stayed: May 2013, travelled with family
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Review collected in partnership with Accorhotels.com
Thank HILARY A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOFITELCHONGQING, Manager at Athestel Hotel, responded to this reviewResponded 12 May 2013

Dear Sofitel Valued guest,

Thank you for choosing Sofitel Forebase Chongqing, We are delighted to know that you enjoyed your stay with us and like our Japanese restaurant.

We look forward to welcoming you back soon.

Yours sincerely,

Quality Department

Sofitel Forebase Chongqing

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Reviewed 6 May 2013

Avery interesting city, and the start point for one the most amazing river cruises in the world, with the most wonderful natural scenery you cold ever wish to see.
The hotel is a bit out of the way, but taxi fares are cheap, and it doest cost much to get around.

  • Stayed: April 2013, travelled solo
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Review collected in partnership with Accorhotels.com
Thank Kempo880
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOFITELCHONGQING, Manager at Athestel Hotel, responded to this reviewResponded 7 May 2013

Dear Sofitel Valued Guest:

Thank you for your comments, we are so glad to hear that you like this city and our hotel.

We look forward to welcoming you back soon.

Yours sincerely,
Quality Department

Sofitel Forebase Chongqing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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