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“Excellent room and service”
Review of Hilton Chongqing

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Hilton Chongqing
Ranked #13 of 3,203 Hotels in Chongqing
Certificate of Excellence
Reviewed 11 June 2014

I stayed in the hotel with Hilton Honors points. It's hard to believe that I was given a suite with only 20,000 points. The room was huge and very clean. The service was excellent. The breakfast at the executive lounge was also very good.

  • Stayed: June 2014, travelled solo
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Review collected in partnership with Hilton Hotels & Resorts
Thank Shuping Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonChongqing, General Manager at Hilton Chongqing, responded to this reviewResponded 19 June 2014

Dear Guest,
Thank you for staying with Hilton Chongqing and sharing your feedback. We are very glad to know that you enjoyed your stay. It is certain that we treat you fairly as every Diamond guests despite you redeemed your room with Hhonors points. We look forward to your return to our property.
Yours faithfully,
Hilton Chongqing Management Team

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111 - 117 of 1,032 reviews

Reviewed 5 June 2014

I don't even stay at this hotel, but came in to have a simple lunch.
I was wet from the rain outside, and the air conditioning was cold inside. Had no clothes to change into.

They went to get me a bathrobe and a towel to keep warm.
I am certain i'd be catching a cold if not for this help!

  • Stayed: June 2014, travelled on business
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Thank A A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonChongqing, General Manager at Hilton Chongqing, responded to this reviewResponded 9 June 2014

Dear Guest,
We are truly honored to get such good comments from you; it is our responsibility to ensure every guest feels cared for, valued and respected. We are glad that we offered you the bathrobe and towel in time and you didn’t get the cold. We look forward to welcoming you back in the near future.
Yours faithfully,
Hilton Chongqing Management Team

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Reviewed 25 May 2014

They try hard but the English training has not been very successful so if your Chinese is not up to par get ready to have fried eggs no matter what eggs you order except for omelet. There is no decaf coffee so bring your own. If you table needs something, get your dictionary ready. The internet is also so so, it comes and goes. If you are patient, the employees are friendly and will try as many times as you want to get it right.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank sergio g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonChongqing, General Manager at Hilton Chongqing, responded to this reviewResponded 5 June 2014

Dear Sergio,
Thank you for staying with Hilton Chongqing and share your feedback. We are truly sorry to hear that your dining experience was unpleasant. Your problem is well noted by our operation team and further actions will be taken regarding to the staff language training and communications etc.we will reinforce on further trainings. Thank you for your understanding and we do hope to see you again in the near future.
Yours sincerely,
Hilton Chongqing Management Team

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Reviewed 25 May 2014

Very good value for such a quality brand hotel, and convenient to city centre. Showing some signs of wear, with markings on walls, cracked tiles and stained carpets, but overall the hotel is excellent value for money, and I would definitely stay there again.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Roger P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonChongqing, General Manager at Hilton Chongqing, responded to this reviewResponded 5 June 2014

Dear Roger,
Thank you for staying with Hilton Chongqing and share your feedback. Convenient location is indeed one of our best features, with 3 minutes walk you can reach the subway station and it can take you to a lot of Chongqing’s best sceneries within minutes. As being one of the renowned oldest international five star hotels in town we will continually pursuing a higher level of service, just like what you have said that we want to make every guest feel their money is valued. We look forward to welcoming you back to our hotel.
Yours sincerely,
Hilton Chongqing Management Team

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Reviewed 23 May 2014

Room food & service we all good. Very convenient fo downtown Chongqing. Like all hotels in China it was very busy but staff were very helpful & efficient. Several people were complaining about the air conditioning but not sure was they expected (TIC) this is China, it was adequate.

  • Stayed: May 2014, travelled as a couple
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1  Thank Josephine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonChongqing, General Manager at Hilton Chongqing, responded to this reviewResponded 5 June 2014

Dear Josephine,
Thank you for staying with Hilton Chongqing and sharing your feedback. It is encouraging to learn that our service is up to your expectation. We are also very pleased to note that our air conditioning system is just right for your comfort. We sincerely hope that your stay in Chongqing was memorable and we look forward to welcome you back in the near future.
Yours sincerely,
Hilton Chongqing Management Team

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Reviewed 22 May 2014

I recently stayed for two nights in the Hilton in Chongqing, China. The staff were extremely kind and welcoming. The quality of the room was excellent and so was the food. After a long journey, this is just the kind of hotel you like to land in. I needed a rest after a busy week and that is exactly what I got. The room was quiet and staff really put themselves out to look after my every need. I especially needed guidance on some local travel and the concierge helped enormously. This is not a cheap hotel but it was worth the cash. Thanks folks!

  • Stayed: May 2014, travelled on business
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1  Thank VinRichley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonChongqing, General Manager at Hilton Chongqing, responded to this reviewResponded 5 June 2014

Dear Guest,
Thank you for staying with Hilton Chongqing and sharing your feedback. It is our pleasure to learn that our accommodation and food quality are up to your standard. As for our service, It is our job and responsibility to help every guest and try our best to satisfied their needs. Just a little tip, please check out our official website: chongqing.hilton.com, you will discover the best available rates there as our hotel positioning is to offer to best value proposition in town. Thank you again for you kind words and we look forward to be at your service again.
Yours faithfully,
Hilton Chongqing Management Team

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Reviewed 18 May 2014

GOOD LOACATION IN DOWNTOWN. GOOD SERVICE. But the pool is so small . The hotel breakfast is maybe very crowded.so please get up early and have it as soo as possible. The noodles are very delious and you can choose one. You can choose no spicy noodle if you can't endure it.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts
Thank Jin Fan Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonChongqing, General Manager at Hilton Chongqing, responded to this reviewResponded 5 June 2014

Dear Guest,
Thank you for staying with Hilton Chongqing and share your feedback. Good location is indeed one of our best features; the hotel is just three minutes away from Jiefangbei CBD and it is in a very convenient transportation hub. We are sorry to hear that your breakfast experience was affected by the peak hour, it only happens when we have special function in the hotel. We truly appreciated your motivating comment as “GOOD SERVICE” while we do wish to welcome you back in the near future.
Yours faithfully,
Hilton Chongqing Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Chongqing

Address: No.139 Zhongshan 3rd Road | Yu Zhong District, Chongqing 400015, China
Phone Number:
Region: China > Chongqing Region > Chongqing
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Chongqing
#6 Spa Hotel in Chongqing
#7 Business Hotel in Chongqing
#9 Best Value Hotel in Chongqing
#12 Luxury Hotel in Chongqing
Price Range: £55 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Chongqing 4.5*
Number of rooms: 423
Official Description (provided by the hotel):
Picturesquely situated between the Yangtze and Jia Ling Rivers, the hotel offers Art-deco comfort and convenience to explore beautiful Chongqing. The Three-minute walk to the Liang Lu Kou station connects you with the airport and all major attractions, shopping and business districts. City Hall and the famous Three Gorges Museum are a short walk away as well. Allow our welcoming and attentive service to guide you to the best of Chongqing. • Central location next to Yangtze River • River, stadium, and city views from guest rooms and suites • Cloud 9 Spa and fitness center with indoor heated pool and rooftop garden • Three restaurants and bars • 14 meeting rooms and an elegant ballroom ... more   less 
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Also Known As:
Hilton Chongqing Hotel Chongqing
Hilton International Chongqing

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