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“Great Hotel”

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Sofitel Forebase Chongqing
Ranked #3 of 3,109 Hotels in Chongqing
Certificate of Excellence
Alice Springs, Australia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great Hotel”
Reviewed 1 July 2014

A great hotel. Service and rooms were very good as was the restuarant and lounge area. A bit surprised to see a South African behind the checkin counter and a French lady working in the lounge. All the staff were friendly and helpful. The restuarant was excellent with a wide variety of both Asian and European cuisines. An enjoyable couple of days.

  • Stayed January 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mark b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review, 12 September 2014
Dear valued Sofitel guest MWB0870,

Thank you for choosing to stay with us at Sofitel Forebase Chongqing on your recent visit to the city and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay with us.

At Sofitel, we strive to provide superior levels of service to our guests; therefore your feedback is very important to us and we thank you again for providing it.

We look forward to welcoming you back soon and hope that your next visit with us will be as pleasing as the previous one.

Yours sincerely

Sally Fan
Quality Management
Sofitel Forebase Chongqing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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680 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Ridgefield, Washington
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 June 2014

Stayed here four nights for business travel.
Registering: Spoke excellent English, very cordial and fast-enough check in.
Room: very clean. King Size bed was comfortable. Bathroom was spacious. Work desk was adequate.
Wireless: slow and spotty connection. Survived, but less than optimum.
Workout room: small, but it works. 8-10 cardio machines, small set of dumb bells, 5-6 resistance machines and small aerobic room. JW Marriott is much better if you want a workout, but you can still get your heart rate out.
Breakfast: range of western and eastern food. Adequate quality, not great, not bad, but adequate. Food at JW Marriott is fresher.
Pool: this is designed to cool down in; not for swimming in.

I didn't have time to walk around much, but looks like options for things to do exist.

I would stay here again.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dean G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review, 30 June 2014
Dear Mr. Dean,
Thank you for choosing to stay with us at Sofitel Forebase Chongqing on your recent visit to the city and for taking the time to share your experience with us. We are delighted to know that you had a nice stay with us.

At Sofitel, we strive to provide superior levels of service to our guests; therefore your feedback is very important to us and we thank you again for providing it.
We look forward to welcoming you back soon and hope that your next visit with us will be as pleasing as the previous one.
Yours sincerely
Sally Fan
Quality Management
Sofitel Forebase Chongqing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 May 2014

I stay here for 2 nd time , and sure i choose sofitel forebase again , staff also nice , facilities also great , breakfast also delicious like my 1 st time stay here last 2013 , so next time will see you also ' Sofitel Forebase Chongqing '

Room Tip: Stay here taxi is the best way to come and tell them ' So fi tel '
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bephon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review, 11 June 2014
Dear Mr. Bephon,

Thank you for choosing to stay with us at Sofitel Forebase Chongqing on your recent visit to the city and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay with us.

At Sofitel, we strive to provide superior levels of service to our guests; therefore your feedback is very important to us and we thank you again for providing it.

We look forward to welcoming you back soon and hope that your next visit with us will be as pleasing as the previous one.

Yours sincerely

Sally Fan

Quality Management

Sofitel Forebase Chongqing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jyvaskyla, Finland
Level Contributor
72 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 May 2014

A stay at the Sofitel was a very positive experience. The good service started already at arrival. Due to my early arrive there were no rooms ready yet, so I was treated with a nice cup of cappucino in the lobby. The room was nice and spacious. The years and wear were vissible, but that is not a problem.
It was peacefull and the great view from the glass wall was nice at day and night. A good sleep with the airco on was relaxing. Breakfast was hearty with a large choice.
The food was good together with the friendly service at the restaurant 1st floor.
My stay was overall very positive and I will certainly return.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VikingOlaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review, 30 May 2014
Dear VikingOlaf,

Appreciate for choosing to stay with us at Sofitel Forebase Chongqing on your recent visit to the city and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay with us.

Your feedback is very important to us and we thank you again for providing it. Please don't hesitate to contact Front Office manager Ms. Yoyo Peng any assistant you need. We are looking forward to welcoming you back soon.
Yours sincerely,
Sally
Quality Manager
Sofitel Forebase Chongqing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bkk
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 May 2014 via mobile

I stay hete for 2 nd time , all here still good , friendly staff , service , facilities , location not far from every tourist place , next time for Chongqing i must stay here again sure , see you next year

Stayed May 2014, travelled with friends
Helpful?
1 Thank Thanaphon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review, 30 May 2014
Dear (Trip Advisor login name),

Thank you for choosing to stay with us at ( name of the property) on your recent visit to the city and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay with us.
At Sofitel, we strive to provide superior levels of service to our guests; therefore your feedback is very important to us and we thank you again for providing it.

We look forward to welcoming you back soon and hope that your next visit with us will be as pleasing as the previous one.
Yours sincerely,
Quality Manager
Sofitel Forebase Chongqing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rapperswil, Switzerland
Level Contributor
207 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 18 May 2014

I stayed in this hotel for 3 nights, I loved that I was able to open the windows, as at the time of my stay no aircon yet necessary. lovely breakfast buffet with large choice. It is quite a long way from down town, but convenietly located near the High and New Technology Development Zone. restaurants near by.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank erbr63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review, 28 May 2014
Dear valued guest erbr63,

Thank you for choosing stay with us in Sofitel Forebase Chongqing. We're pleasure to served you. I apologize that you were not satisfied with our room air condition system. I already together with our Engineering team to check rooms. We want improve our service.

We look forward to welcoming you back soon and hope that your next visit with us will be more pleasure.

Yours sincerely
Sally
Quality Manager
Sofitel Forebase Chongqing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mississauga, Canada
Level Contributor
97 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 14 April 2014

Again I feel good being in one of Sofitel nice hotels,, clean comfortable and friendly.... with the exception of having a problem with communication in English or French.

The lobby bar, which is the only place to have a drink closes very early, and whenever I expressed my dissatisfaction with the situation, they tell me to get what I want thru room service...
But they didn't understand that it's more fun to have a drink in a Bar

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emad B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review, 23 April 2014
Dear Emad B,

Thank you for choosing to stay with us at Sofitel Forebase Chongqing on your recent visit to the city and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay with us.

At Sofitel, we strive to provide superior levels of service to our guests; therefore your feedback is very important to us and we thank you again for providing it.

We look forward to welcoming you back soon and hope that your next visit with us will be as pleasing as the previous one.

Yours sincerely,

Jojo Wu
Training Manager
Sofitel Forebase Chongqing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Forebase Chongqing

Property: Sofitel Forebase Chongqing
Address: No.137 Keyuan Second Road, Jiulongpo District, Chongqing 400039, China
Region: China > Chongqing Region > Chongqing
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Chongqing
#3 Luxury Hotel in Chongqing
#3 Best Value Hotel in Chongqing
#8 Business Hotel in Chongqing
Price Range (Based on Average Rates): £
Hotel Class:5 star — Sofitel Forebase Chongqing 5*
Number of rooms: 464
Official Description (provided by the hotel):
Located in Chongqing Economic and Technological Development Zone, the Sofitel Forebase Chongqing is one of the premier hotels in China. Featuring 464 rooms of pure indulgence, 3 divine restaurants and bars and state of the art conference facilities, thehotel offers unabashed luxury. Perfect for business or leisure trips with easy access to the airport and Chengjiaping Exhibition Centre. Nearby attractions include Chaotianmen dock of Three Gorges, Chiqikou Ancient Town and Tianchi Hot Spring. ... more   less 
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Also Known As:
Sofitel Forebase Chongqing Hotel Chongqing
Accor Forebase Chongqing

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