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“Amazing hotel!”
Review of Ovolo Central

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Ovolo Central
Ranked #20 of 718 Hotels in Hong Kong
Certificate of Excellence
Bremerhaven, Germany
Level Contributor
67 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Amazing hotel!”
Reviewed 26 May 2014

Everything was perfect! One of the best hotels I have stayed in. Room is good size for the city, bathroom is very nice, free mini bar is great, location is perfect for touring the city and finding a nice place for dinner. Easy walk to Central. There are so many small details that make this place great, the late night loot bag, snacks in the lobby, good breakfast next door, and great service.

Room Tip: Higher floors are better views away from construction
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ashbanana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen L, Hotel Manager at Ovolo Central, responded to this review, 27 May 2014
Dear ashbanana, Thank you for your 5 star review. And, thank you for pointing out all the special features and details we provide to our guests. We are so happy that everything was perfect! Please feel free to contact me directly in the future for assistance with bookings for yourself or your friends. We look forward to providng more perfect stays!

Best regards,
Helen Lee
helenlee@ovologroup.com
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781 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (176)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
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English first
Johannesburg, South Africa
Level Contributor
196 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 23 May 2014

This is a hotel with a difference. We had no prior expectations as this was our first introduction to the Ovolo group. Check-in was painless and we were fortunate to get allocated rooms that were high up. That's where the magic started. Ovolo has thought of everything that you need before you've realised it. Loved the modern, fresh design, right on trend for Hong Kong. Ever since I shared a room with a Nespresso machine I have it on my covetable list. The rooms were spotless, more than comfortable and we found it exciting exploring all the goodies that were available to us. From a well stocked fridge with loads of cold waters, both still and sparkling - this is the biggest help when travelling, and free as well! The goodie bags were such a nice idea as well. We have never experienced such thoughtfulness in any hotel ever before. Absolutely loved the slippers - did as they said and took them home with me. The American toiletries in large sizes instead of those hateful miniatures were much appreciated. For business this is the perfect hotel - free wi-fi is a boon, doubly so when your 20 year old daughter is missing her friends back home. We could not entice her out of her room once we'd arrived to see some of the Hong Kong sights - but did manage to walk her down some very quaint streets close by to the hotel with lots of restaurants, bars and designer shops in malls to the Abercrombie and Fitch store. Because our stay in Hong Kong was nowhere near long enough we are keen to return and would not hesitate to stay in the same hotel. The desk in the room is all set up to do business - so sad we didn't stay longer and experience the Chinese New Year. The decorations were all so colourful and true to scale in the Year of the Horse Our only niggle was the breakfast arrangement. We did arrive 5 minutes before breakfast ended - in our opinion the breakfast offerings could be vastly improved. They were the other side of ordinary - very disappointing in fact. The fresh fruit and yoghurt was sad looking and the choice was limited. Remember that our benchmark for breakfast is the Vineyard Hotel and Spa in Newlands, Cape Town, South Africa - epic! Perhaps breakfast isn't a big deal in Hong Kong?

Room Tip: The higher up the better. Hong Kong is a noisy, pulsating city.
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bongitole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen L, Hotel Manager at Ovolo Central, responded to this review, 26 May 2014
Dear Bongitole, Thank you for your terrific 5-star review of Ovolo. Our team are delighted to read how you noted and enjoyed all the little touches and freebies we put into our hotel. We appreciate all feedback on our services so thank you for your comment on breakfast.
It would be our great pleasure to welcome to you back at Ovolo so please contact me directly in the future for assistance with your booking.

Best regards,
Helen Lee
helenlee@ovologroup.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 May 2014 via mobile

Beautiful design elements, with lots of little conveniences. Like the in-room Nespresso machine, Apple TV, and salon-quality hair dryer. Having a completely free minibar and complimentary day & night snack bags was a nice touch too.

Location is excellent. It's walking distance from lots of bars & restaurants in the Lan Kwai Fong area, as well as the Queens Road shopping district. 10mins walk away from Central MTR station.

But what really makes this place shine are the staff! From the doormen to the people at reception, everyone went out of their way to make us feel welcome. We asked about 1 restaurant, and they told us about 2 more, just so we would have options. There's a DIY laundry area, but it was full the day I came down to do mine - so a staff member offered to put my laundry through the wash & dry cycle for me, free of charge. One day we came downstairs just as the breakfast buffet was ending. They took our breakfast order on the spot, and had it delivered to our room.

The staff are great under pressure too. On our first evening, we witnessed them deal with a very difficult customer who was verbally abusive, rude, and quite demeaning in her tone and choice of words. The staff remained calm, polite, and professional. This increased my respect for them tenfold.

If you're looking for a modern, well-designed hotel in a great location, with staff who really take care of you, this is a really good choice.

Stayed May 2014, travelled as a couple
Helpful?
Thank Brendon_F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen L, Hotel Manager at Ovolo Central, responded to this review, 23 May 2014
Dear Brendon_F, Thank you so much for your in depth 5 star review. Your review certainly put a big happy and shiny smile on our faces. It is great to know that you enjoyed the location of the hotel and all the convenient elements we have to offer. I sincerely thank you again and we hope to see you again in the near future.

All the best,
Helen Lee
Hotel Manager
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London
Level Contributor
112 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 19 May 2014

I visit Hong Kong about three times a year and always need a central location to stay in while I work. Having stayed at the Ovolo on Hollywood Road, I chose the Ovolo on Arbuthnot Street. Got there and great check-in. Functional, clean apt with full functionality. I asked for a room high up in the building as I had heard about the noise from LKF but was not prepared for the fact I could still hear the booming music till 3am in the morning. Only other comment would be there is a good coffee shop adjacent to the premises so don't expect full F&B. But other that the noise, which is a big but, a decent place to stay in Central

Room Tip: Get as high up the building as possible and bring ear plugs!
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dominic M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen L, Hotel Manager at Ovolo Central, responded to this review, 23 May 2014
Dear Dominic M, Thank you for staying with us and leaving a review on tripadvisor. We are happy to read that you enjoyed our central location and all the functional features we have to offer. I am sorry that the noise was an issue. With the central location there are times when the noise inevitable. However we do try to communicate with our neighbors to keep it down. Please feel free to contact me directly if I can assist you with your future bookings. It would be our pleasure to host you again.

Best regards,
Helen Lee
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 May 2014

We recently stayed at the Ovolo for part of our honeymoon and really enjoyed our stay. We were greeted with a bottle of Champagne from the staff as a congratulations which was a really nice touch. The location of the hotel is great for bars and restaurants, so many to choose from. The super shiny room was terrific and the free minibar was such a nice touch. The staff are all incredibly helpful whenever you ask something. Only slight negative is the lack of space in the cafe for breakfast each morning, I'd recommend having it delivered to your room instead. Overall a fantastic place to stay in the heart of the action on Hong Kong island.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen L, Hotel Manager at Ovolo Central, responded to this review, 21 May 2014
Dear Tom M,

I am delighted to hear that you enjoyed your stay with us and thank you again for having Ovolo as part of your honeymoon. Your comment regarding the space is well noted. We hope to see you back in Hong Kong in the near future and if there is anything I can assist you with, please feel free to contact me directly at helenlee@ovologroup.com.

All the Best,
Helen Lee
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
98 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 18 May 2014

We are very particular about our choice of Hotels and choose Boutique where we can. This hotel is as advertised and only has 2 rooms per floor. The service and warm welcome is genuine and attention to detail is fantastic.

Right from the moment you walk through the front lobby, it is fun and quirky without being crass or over the top.

The Rooms are magnificent and I have to say this is the BEST Boutique Hotel Accommodation I have ever stayed at or taken the time to want to Review.

We stayed for 2 nights and left for Macau and we just checked back in for another 7 nights.

They upgraded us to a Super Shiny Room on the 25th floor and went out of their way to write a small welcome card with a bottle of wine.

The Room is spotless, comfortable bed, super modern facilities including coffee and tea making facilities, BIG bath towels, super modern throughout.

The most amazing thing about this room is everything in the Mini Bar, Fridge, chips and sweets are FREE. Yes - FREE and replenished daily.

The Rain Shower is awesome and the toiletries are luxxe.

I am going to borrow some of the Design concepts for my Renovation back in Sydney.

We now know 3 friends who have stayed here before and highly recommended and agree 100% that this is the place to stay.

I just cannot fault anything!!!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank STSurryHills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen L, Hotel Manager at Ovolo Central, responded to this review, 20 May 2014
Dear ST SurryHills, Thank you for your fantastic review and endorsement of Ovolo 2 Arbuthnot Road. Its heartening for us to read how all the little details you noted added up to your 'Best Boutique Hotel accommodation.' Please let us know the next time Hong Kong enters your travel plans. We would love to host you again and again. And lastly we wish you all the best with the renovation of your home!

Best regards,
Helen Lee
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 May 2014

Rooms are great value for money in HK. They offer the same as the rooms in most 5star hotels but with an origional trwist. Breakfsat-situation is not quite satisfactory as it's only until 10am and for in-room you have to order before 10pm(!) the night before. Also the breakfast choice is limited. The gym is functional but limited to three cardio maschines. On the other hand you get many freebies and the staff is very nice and helpful. May get a tiny bit noisy from the clubs in the area.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luziussprungli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen L, Hotel Manager at Ovolo Central, responded to this review, 20 May 2014
Dear Luziussprungli, Thank you so much for the review. We will take a note of your breakfast comment. Breakfast is indeed very important and we want to make sure our guests can start their day with a hearty breakfast. That is why breakfast is included. We are glad you noticed all the other freebies and hope you enjoyed them. Thank you again luziussprungli and please let us know when Hong Kong enters your travel plans. We look forward to hosting you agian.

Best,
Helen
Hotel Manager
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Additional Information about Ovolo Central

Property: Ovolo Central
Address: 2 Arbuthnot Road, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Central
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#9 Business Hotel in Hong Kong
#15 Romantic Hotel in Hong Kong
#20 Luxury Hotel in Hong Kong
#21 Family Hotel in Hong Kong
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Ovolo Central 4*
Number of rooms: 42
Official Description (provided by the hotel):
In Central's Lan Kwai Fong (LKF), next to Soho, Ovolo Central is our flagship hotel which is located in the heart of the city's entertainment and business district. We're just minutes away from restaurants, bars, shopping and Central MTR. Most importantly, The Best Things in Life are FREE! Get Breakfast and Happy Hour FREE only when you book directly on Ovolo Hotels official website. ... more   less 
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Also Known As:
Ovolo Hotels And Serviced Apartments 2 Arbuthnot Road Hk Hotel Hong Kong
Ovolo Central Hong Kong

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