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“Excellent all around”
Review of W Hong Kong

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W Hong Kong
Ranked #8 of 721 Hotels in Hong Kong
Reviewed 19 December 2013

Very good location to get around HK. Wonderful views of the harbour. Staff attentive and overall very strong. Meeting facilities also good - average catering however. Breakfast was top, top quality and the bar area was also very fun. Nice gym and workout center. Would definitely go back and stands up with other W hotels

Stayed: November 2013, travelled on business
Thank Mike54BU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeterHildebrand, General Manager at W Hong Kong, responded to this reviewResponded 22 December 2013

Hello Mike C, great to hear that you were happy with most aspects of your stay! I am very interested in learning more about how we could have done better with the catering so if you could drop my an email to w.hk@whotels.com with more detail I will ensure the related aspects are addressed for improvement. Thanks for taking the time to write this review. Best wishes, Peter Hildebrand, General Manager

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2,102 - 2,108 of 3,934 reviews

Reviewed 17 December 2013

We chose to stay at W Hotel which is next to where our conference was held (ICC building / Ritz Carlton). It was a good choice as the W in Hong Kong didn't disappoint. Rooms are nice and spacious and modern in design. Wifi was good and fast and breakfast was good with a nice selection of western and Asian food.

W Hotel is located next to ICC building which is the tallest building in Kowloon. There are lots of high end shops at the ICC and this would be the newer area within Kowloon.

Stayed: November 2013, travelled on business
Thank JoeCool_KL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeterHildebrand, General Manager at W Hong Kong, responded to this reviewResponded 20 December 2013

Hello JoeCool_KL, thanks so much for choosing us and writing this amazing review! Great to hear that you enjoyed all aspects of your stay with us. Best wishes, Peter Hildebrand, General Manager

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Reviewed 16 December 2013

The W Hotel in Hong Kong is greatly designed and furnished with a great view of the habour. Room very spacious and comfortable. The hotel staff was generally friendly and helpful. The buffet breakfast quality and spread was excellent. The hotel is atop the train station and subway and a shopping mall. So shopping and eating is not a problem.

  • Stayed: November 2013, travelled on business
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Thank gankor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeterHildebrand, General Manager at W Hong Kong, responded to this reviewResponded 20 December 2013

Hello Gankor, thanks so much for your review! Our location generally works for most of our guests and many appreciate the surrounding conveniences and easy access to the airport and Hong Kong island. Very pleased to know you found our service to be good. Best wishes, Peter Hildebrand, General Manager

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Reviewed 16 December 2013

A really great experience as you would expect from a W. Great reception staff, bellman, room service, bar...etc. All the staff were exceptional.

The room was nice with a good view. Silly too trendy bathroom though. A sink that doesn't drain enough as it's too flat so toothbrushing foam needs to be cleaned up...plus a sink tap that doesn't extend over the bath fully so when it's not a full strength? Your bathroom becomes an accidental wet room.

I recommend this very much. I didn't get to use the roof top pool as was too busy but it looked very nice.

Great hotel but very expensive spa...oh one last thing...breakfast was best i have ever seen!

  • Stayed: December 2013, travelled on business
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1  Thank PhilipBloom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeterHildebrand, General Manager at W Hong Kong, responded to this reviewResponded 20 December 2013

Hello PhilipBloom, thank you very much for letting us know about your experience here at W Hong Kong! We appreciate all other constructive feedback. And do have a dip to our WET pool on your next visit, it’s indeed an amazing experience! Thanks again. Best wishes, Peter Hildebrand, General Manager

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Reviewed 15 December 2013

Never stayed in W Hotel ... so far ... but always when i am in Hong Kong i have to book an appointment in the Bliss Spa. Great Spa, Treatments and the view from Nail Spa is unique in the World. Ms. Grace, the Spa Concierge is always super helpful, kind and professional.

  • Stayed: December 2013, travelled on business
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Thank Andreas S S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeterHildebrand, General Manager at W Hong Kong, responded to this reviewResponded 17 December 2013

Hello Andreas S S, great to know that you had a bliss-ful time at bliss spa. I’m very proud to know that Grace impressed you. She’ll hear of your appreciation from me personally. Best wishes, Peter Hildebrand, General Manager

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Reviewed 14 December 2013

The W Hotel in Hong Kong, Kowloon West exceeded all our expectations. Great service, excellent location with a breath taking infinity pool, located on the 76th floor. The Hotel is through and through well designed. We stayed in a fantastic suite with great views over the harbour. The bathrooms are just enjoyable! All over great stay in a very central location.

Room Tip: try to book a fantastic suite
  • Stayed: December 2013, travelled with family
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Thank hfb2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeterHildebrand, General Manager at W Hong Kong, responded to this reviewResponded 17 December 2013

Hello hfb2013, thank so much for your great review! It’s very uplifting to know that every aspect of our hotel exceeded your expectations! We appreciate you sharing on Tripadvisor! Best wishes, Peter Hildebrand, General Manager

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Reviewed 12 December 2013

Whenever we go to HK we always stay in W hotel , staff are courteous, nice rooms most specially was always given a beautiful view from the room..staff were helpful to my medical needs, looking forward on my next stay..

  • Stayed: November 2013, travelled as a couple
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Thank Siobs2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeterHildebrand, General Manager at W Hong Kong, responded to this reviewResponded 14 December 2013

Hello Siobs2013, thank you so much for your review! It’s very encouraging to hear that you will be staying with us when you’re next in Hong Kong. “Whatever you want, whenever you want it” is the W brand’s catchcry and promise to our guests globally, so never hesitate to let the team know what we can do to make your stay better. Best wishes, Peter Hildebrand, General Manager

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Additional Information about W Hong Kong

Address: No.1 Austin Road West, Kowloon Station, Hong Kong, China
Phone Number:
Region: China > Hong Kong > West Kowloon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Hong Kong
#6 Business Hotel in Hong Kong
#8 Family Hotel in Hong Kong
#8 Luxury Hotel in Hong Kong
#14 Romantic Hotel in Hong Kong
Price Range: £232 - £390 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — W Hong Kong 5*
Number of rooms: 393
Official Description (provided by the hotel):
W Hong Kong is innovatively designed with 393 deluxe rooms and suites, cutting edge business facilities and function space, superior recreation facilities, award winning bliss spa and high-profile “W happenings”, all of which make it the traveler’s top choice. With the opening of Sing Yin Cantonese Dining, the reputation of W Hong Kong is further cemented with the surely avant-garde offering to the Chinese art of gastronomy in Hong Kong. Together with the launch of WOOBAR, the place to see and be seen, get ready for a nonstop entertainment spree in the vibrant and energetic setting of WOOBAR. ... more   less 
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Also Known As:
w Hong Kong Hotel Hong Kong
w Hotels Hong Kong
w Hotel Hong Kong

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