Last night was the most terrible Christmas eve we had ever had in our life!!!
All this was ruined by this so call Five-Start-Ranked hotel. Our families of four flew from New Zealand to spend a three days Christmas stay in HongKong. After one o'clock on the Christmas Eve, we were woke by heavy partying noise from our next door hotel room 3711. Approximately 20-30 pp screaming and yelling there. After 8-9 calls to the hotel manager in the following 2-3 hours, we were told our only option was to move to another hotel room ( eventually found out its a downgrade one with no sea view ). At 3am, me and my hubby have to carry two of our fully sleep children to shift to another room.
Not sure what's the solution for this kind of thing next time and what's our hotel guest right against this and the proper compensation.
- Official Description (provided by the hotel):
- W Hong Kong is innovatively designed with 393 deluxe rooms and suites, cutting edge business facilities and function space, superior recreation facilities, award winning bliss spa and high-profile “W happenings”, all of which make it the traveler’s top choice. With the opening of Sing Yin Cantonese Dining, the reputation of W Hong Kong is further cemented with the surely avant-garde offering to the Chinese art of gastronomy in Hong Kong. Together with the launch of WOOBAR, the place to see and be seen, get ready for a nonstop entertainment spree in the vibrant and energetic setting of WOOBAR. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Southall Travel, Agoda, Priceline, Ebookers, Odigeo, Ctrip TA, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HotelQuickly and Cancelon so you can book your W Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- w Hong Kong Hotel Hong Kong
- w Hotels Hong Kong
- w Hotel Hong Kong