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“Excellent hotel, good location, nice staff!”
Review of Ovolo Noho

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Ovolo Noho
Ranked #32 of 729 Hotels in Hong Kong
Certificate of Excellence
Reviewed 11 February 2012

We stayed here in January 2012, and now I see that it is one of the top hotels in Hong Kong! The staff is friendly and helpful, location is good, just a short walk to MTR station in the city centre.

Hotel was tastefully decorated, the room was very clean, I do plan to return in the future.

  • Stayed: January 2012, travelled as a couple
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4  Thank Walter J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 15 May 2011

Ovolo in Queens Road is situated conveniently near to Central .. with many useful shops around them and all the Antique Shops in Hollywood Road just a walk up Ladder Street ....Transport is very easy with Taxis and Buses and nothing is too far to walk to..All the staff are exceptionally helpful if you need anything at all .. My Stay was without any problems at all and I would definitely stay there again ..

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  • Stayed: May 2011
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1  Thank Manadarin52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2011

The staff here was wonderful -- they helped with everything and never hesitated to try to take care of unusual requests (change of pillows, extra towels, etc.). I cannot recommend them highly enough. I enjoyed my stay tremendously. Having the O Cafe next door was great, and the free paper and fruit in the morning was wonderful. Great free wireless. The only downside is that the windows do not open and that there is not a gym on site.

  • Stayed: January 2011, travelled on business
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1  Thank bigcitykid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2011

I stayed here for 6 weeks after moving to Hong Kong and thought it was the perfect place to stay. I had looked at probably all the serviced apartments available and this is definintely the best value option in this price bracket.
The staff were very helpful helping me acquaint myself with Hong Kong, and when I left stored my luggage for me. I moved into one of their other properties (just because I wanted to live in a larger place) when I came back to Hong Kong a month later and they arranged for my luggage (4x 100 litre boxes) to be moved free of charge.

  • Stayed: January 2011, travelled on business
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1  Thank 007Arnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2011

For the price I paid, it was ok. The rooms are big (I took a 1 Bedroom, apparently all the studios were booked when I asked). The front-desk staff were nice.

Don't expect free breakfast because this isn't a hotel, but expect a very clean room each day. This is an important thing after walking around that area!

I like that they give a "welcome tray", after flying the fruit provided is quite nice. What they need more of is fruit, not chocolate.

Jackie (I think that's her name) was quite nice, she had a few hints on where to go around the hotel. The only problem is taxis, they really need something to let taxis know that they are there. Suggest a taxi card or give the guests a proper map!

  • Stayed: December 2010, travelled solo
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1  Thank DoctrineofGabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2011

Having moved to Hong Kong, we stayed at Ovolo for nearly 3 months while looking for a permanent apartment. The accomodation is fine but an incident that occured on our final day completely changed the way we feel about Ovolo and its so-called management.
During our move to our new place, we left several small bags in our Ovolo apartment, and planned to collect them the following day, which was our final day. Unfortunately I was very ill the next day, and my husband was busy looking after me as well as dealing with tradesmen in our new apartment, so we did not get back to Ovolo until a day later. We were informed by Ovolo management that our remaining bags had been thrown out! Apparently the maid had thought the small, sturdy bags were 'rubbish. This we found very hard to believe, given the contents of the bags, which included four new shirts, blouses, pyjamas, jeans, small pieces of jewellery, trinkets, various documents, boots, photos, coin purse full of money etc.
While we acknowledge that we should have tried to collect the bags earlier, what reputable hotel would throw out a long-term residents' items after just one day? It is our belief that most good hotels have a storage area for lost and forgotten items, and attempt to contact their guests to come and collect them.
Apparently Ovolo does not follow this procedure. While management apologised for their mistake, they offered no recompense, nor indicated that the maid responsible had been closely questioned about the incident.
We are deeply disappointed by the lack of care, honesty and professionalism shown by staff at Ovolo, and we would never recommend anyone to stay there.

  • Stayed: November 2010
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8  Thank mhiggins8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OvoloHK, Guest Relations Manager at Ovolo Noho, responded to this reviewResponded 15 March 2011

We take all comments seriously and in consideration in our efforts to ensure all guests obtain an excellent stay with ovolo. We wish to convey our deepest and most profound apologies for such an unfortunate incident. This was an isolated case that does not reflect on the high quality standards in ovolo's hospitality practice.

In order to ensure all guest stay satisfaction, with our continuous improvement we have extended our training program to increase more focus on guest satisfaction to ensure all staff understand our ovolo standard of excellence. We continue monitor and upgrade quality guest stay to ensure they experience the very best of HK.

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Reviewed 5 days ago via mobile
Google Translation

Stayed: February 2018, travelled as a couple
Thank Pascal L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ianau125, Manager at Ovolo Noho, responded to this reviewResponded 4 days ago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ovolo Noho

Address: 286 Queen's Road Central | Central, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Sheung Wan
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#20 Romantic Hotel in Hong Kong
#23 Business Hotel in Hong Kong
#32 Luxury Hotel in Hong Kong
Price Range: £90 - £213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ovolo Noho 4*
Number of rooms: 60
Official Description (provided by the hotel):
Fast and fun times in Central Hong Kong in this unique business boutique hotel, Ovolo Noho. Make your stay stylish, intimate and cool in a hip neighbourhood.Most importantly, The Best Things in Life are FREE! Get Breakfast and Happy Hour FREE only when you book directly on Ovolo Hotels official website. ... more   less 
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Also Known As:
Ovolo Hotels And Serviced Apartments 286 Queens Road Hk Hotel Hong Kong
Ovolo Noho Hong Kong

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