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“Very Convenient”

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Citadines Ashley Hongkong
Ranked #185 of 719 Hotels in Hong Kong
Singapore, Singapore
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Very Convenient”
Reviewed 28 April 2014

Hotel is situated in a lane where there are a lot of eateries and things to see. As i had to travel alone for the earlier part of my trip, this hotel provides me with a sense of security as the roads leading to the hotel is always busy. The room is of a perfect size for a single traveler. Get a bigger room if you are traveling with another person. The room is fully equipped as there is a kitchenette area, fully stocked with plates and cups and cooking utensils. The beds are nice, i slept pretty well throughout my stay.

As a Muslim traveler, food availability is important and the best part, there is a kebab store just next to the hotel entrance. My meals are basically covered throughout my stay there. Places to visit and MTR is just around the corner.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Juhainie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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364 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Bangkok
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 April 2014

I and my colleague stayed here for two nights as for business trip. The location is quite convenient as its location near the MTR Tsim Sha Tsui station, 7-Eleven, local noodle shop and fast food shop for take home order. About 5 minutes walking distance you can find the favorite restaurant 'Sweet Dinasty'. In accommodation the room is clean and convenient such as a kitchenette, an ironing board and iron provided in room that i think this is excellent for travelers. Actually our trip is for business but i think this hotel is suitable for all (business, family, friend, solo or couple).

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SweetApril28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 March 2014

Based on the many reviews I've read, I decided to go ahead and book a studio room for my 4-day stay in Hong Kong. I was not disappointed at all. While the room is small, it is comfortable and has a small kitchenette, an ironing board and iron, and small safe to store valuables.

I arrived at 8am, and was greeted by the friendly concierge, Oscar Mai. Although I was made to wait until 12pm until my room was cleaned, Oscar's hospitality and approachability made the experience more tolerable. I cannot praise his excellent service enough. As a female solo traveler, he was very helpful in terms of providing me with maps and advice on what places to go to, and made me feel safe

I definitely look forward to visiting Hong Kong and staying at the Citadines Ashley again and again.

  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
79 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 28 March 2014

Hotel is located in the heart of Tsim Sha Tsui with walking distance to Star Ferry Pier and Tsim Sha Tsui MTR. The hotel is surrounded with many good restaurants and eateries. The room we stayed came with fast wifi and good selection ot tv channels.

Definitely will stay there again.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank accura_sg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Citadines Ashley Hongkong, responded to this review, 23 December 2016
Dear Guest,

We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Citadines Ashley Hong Kong, we look forward to welcoming you again at any one of our serviced residences.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
420 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 217 helpful votes
Reviewed 3 March 2014

On the plus side - excellent location, helpful staff, very clean and tidy. I should add that on our first arrival (we stayed twice), they let us check in at 10am (when the check in time was 4 pm) and were happy to store our luggage while we did a two day side trip. That said, we stayed in 'studio' rooms and both were small with a very odd layout. In the first one, the bed was up against a wall, with the 'kitchen' at the end, which meant that the person sleeping against the wall, literally had to climb in to bed from the other side. The kitchen is fine for a microwave meal or making tea/coffee, but nothing more. In both rooms, the TV was attached to the wall, but at a very odd angle, making it very hard to watch. Windows don't open, but there is air conditioning. I probably wouldn't stay there again as it's pushing it to call it an apartment. You can get a bigger, better room in a hotel, that will still have a small fridge and kettle etc.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TWP64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Citadines Ashley Hongkong, responded to this review, 23 December 2016
Dear Guest,

We regret any inconvenience you may have experienced during your stay with us. Your comments regarding our services are very important to us. We have noted your observations and recommendations for improvements and continue to work on upgrading different areas of the hotel.
Once again, thank you for your valued patronage. From all of us at Citadines Ashley Hong Kong, we look forward to welcoming you back to Citadines Ashley Hong Kong in the not too distant future.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
los angeles, CA
Level Contributor
143 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 8 February 2014 via mobile

Stayed here a few years ago, this is my second time here. As expected, location is great, everything is within walking distance. Although the airport express from Kowloon station does not stop at the hotel, you can stop at Marco Polo hotel and walk over. Check in is seamless. I arrived early morning so I had to wait until about noon. So I just leave my luggage and go for a relaxing breakfast and stroll around town, which is not too bad after a long flight. The room is still nice and clean but is showing signs of age. Management should do some touch up to keep it up. Other than that, no complaint.

Stayed January 2014, travelled solo
Helpful?
1 Thank RRla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Citadines Ashley Hongkong, responded to this review, 23 December 2016
Dear Guest,

We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We have noted your observations and recommendations for improvements and continue to work on upgrading different areas of the hotel.
Once again, thank you for your valued patronage. From all of us at Citadines Ashley Hong Kong, we look forward to welcoming you again at any one of our serviced residences.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 17 January 2014

We stayed here December 2013. The location is great as it is walking distance to everything in TST. We got a studio.Tthe sofa bed was quite comfortable and the room was clean. Unlike bigger hotels and because this is a serviced apartment, you cannot sneak in a third person here because they will otherwise not prepare the bed or give you extra towels and beddings. Basic amenities were provided, but not toothbrush. There was no dishwashing liquid in the kitchenette so if you plan to cook, bring some with you. There is a nice bar downstairs where you can hang out. The internet in our room wasn't very consistent so we had to have it reset several times but it was eventually fixed. Overall, a great place to stay in the TST area and great value for money.

Room Tip: The Guangdong restaurant across the street serves excellent duck. Try it.
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Noreen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Citadines Ashley Hongkong, responded to this review, 23 December 2016
Dear Guest,

We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Citadines Ashley Hong Kong, we look forward to welcoming you again at any one of our serviced residences.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Citadines Ashley Hongkong

Property: Citadines Ashley Hongkong
Address: No.18 Ashley Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access Airport Transportation
Hotel Style:
Ranked #185 of 719 Hotels in Hong Kong
Price Range (Based on Average Rates): £
Hotel Class:3 star — Citadines Ashley Hongkong 3*
Number of rooms: 36
Reservation Options:
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Also Known As:
Citadines Hongkong Ashley Hotel Hong Kong
Citadines Hongkong Ashley Hong Kong
Citadines Ashley Hongkong Hong Kong

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