Was back for 2nd visit to this hotel in Jul'14. Put us into a room on Level 16, tiny room and bad plumbing. Feedback to the Assistant Manager, she was kind to offer a room change the next day, and to our surprise she also upgraded us to a bigger room at no extra charge. Nice!
The level of customer service seem to have dropped somewhat, compared to my trip last Aug'13.
Hope they brush up on this aspect.
A very environmental friendly hotel. I like!
Good location for branching out to night markets, street eats.More
- Free Wifi
- Breakfast included