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“Excellent hotel with beautiful rooms and perfect service”

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Hyatt Regency Hong Kong, Tsim Sha Tsui
Ranked #40 of 729 Hotels in Hong Kong
Certificate of Excellence
Reviewed 19 July 2011

The Hyatt Regency is one of the new high-rise hotels in Tsim Sha Shui. It is a beautiful hotel with well-appointed rooms and very good service. It offers an extensive buffet breakfast and is located in the middle of Kowloon with all shopping facilities one could desire. The hotel is adjacent to the extended MTR station. Overall a very nice experience. We were sad to leave for our next two nights at Disney Hollywood hotel and in hindsight wished we would have booked this hotel for our whole 3 days stay in HK.

  • Stayed: April 2011, travelled with family
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Thank Frits d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 19 July 2011

My friend and I absolutely loved our stay at the Hyatt Regency Tsim Sha Tsui.

As Diamond members, we were upgraded (in advance) to a wonderful suite located on the top floors of the high rise (see the pictures posted of the room and bathroom). The suite was lovely. Everything was new, modern and stylish. Everything was at the right place. The bathroom was exquisite. The dressing was big. The sitting area was comfortable (nice expresso machine) and the bed was so comfortable. Needless to say, the view was breathtaking.

The hotel staff is professional and reliable. Check-in and check-out was efficient. Maybe a little cold, but that's ok.

The Chinese brunch on Sunday was AMAZING.

We had breakfasts at the lounge which also has breathtaking views of the city. Breakfast was wonderful with a very large selection of excellent items. In the evenings, we would go to the lounge for apetizers and drinks. Everything was simply great and the staff was friendly and smiling. Items would re-stock rapidly when they ran out. LOVED the place.

And, of course, it is conviently located, very close to a metro station.

I would definitely return here. The rates are really affordable too!

  • Stayed: August 2010, travelled with friends
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1  Thank Trueparisian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2011

OK. So I was of two minds writing this review: of course I wanted to share our experiences but it wasn't without a twinge of regret that I was letting everyone in on a "secret". The bottom line is that Hyatt in TST is one of our best finds in Asia. Hong Kong is a particularly tough nut to crack: there are some incredible hotels but they have Manhattan-like prices, there is the mid tier but those are....MEH, so it was a great pleasure to find that most elusive of all creatures: a great 5 star room in Hong Kong with good service at an incredible price in a great location. That, in short, is the Hyatt TST. The location is superb and it is a a nice, glossy, modern Asian hotel with clean, stylish accommodations.

Pros:

- Location, location, location!!
- Modern & stylish
- Clean
- Nice service
- Great breakfast
- Awesome views from the harbor facing rooms


Cons:
- the service was not the very best -- a bit brusque and business-like versus warm
- the hotel messed up a shirt of mine in the wash --- but... their manager made it up to me in Hyatt GP points... Nice :-)
- NO spa :-(


Overall, I heartily recommend the place and I will stay there again when in Hong Kong. So much nicer than staying on the Island -- you really get a feel for Hong Kong. I hope their management reads this and keeps up the maintenance. At the moment the new-ness of the hotel is pretty nice !

Room Tip: Ask for a view room on a high floor
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  • Stayed: June 2011, travelled with family
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1  Thank S3CR3T3X3C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2011

The room was nice and clean with a large bed but just big enough to fit everything. The bathroom was extraordinary and about the same size, with a rain shower and two other shower heads, something you don't ordinarily get. Location was convenient, connected to the MTR, and walking distance to major attractions in TST. Hotel shares the building and facilities with private flats and sometimes get second treatment. Prices for extras (internet, restaurant) are a bit excessive but can be easily avoided.

  • Stayed: July 2011, travelled as a couple
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1  Thank myoda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2011

A, relatively, new Hyatt right in the middle of Kowloon without having to go all the way over to the Grand on the Island side. Could not be more convenient.
Stayed during the Christmas shopping season and although the hotel was full the service, from the meeting at the airport (go to the Hyatt Desk in the Arrivals Hall where you will be taken care of at whatever level of transport service you require, from Limo to advice on public transport) to the changing of a room for a better one to the despatching of courier packages was handled seamlessly and with the utmost courtesy.
Restaurants in the Hotel tended to be full, and expensive, at this time of year but room service was quick and immaculate and in the mall of the building, where the hotel is situated, and close-by in Tsim Sha Tsui there is all you could want in choice of cuisine and price. Breakfast buffet selection is great.
Stayed for business and convenience and service were very good.

Room Tip: Must ask for Harbour View Rooms.
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  • Stayed: December 2010, travelled on business
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Thank Sogoesit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2011

The hotel is ideally located in Tsim Sha Tsui district. It opened less than two years ago and offers high end room equipment and amenities.The shower in our room was a rain shower and the bathroom was amazing. We were upgraded to a harbour view and the view was breathtaking.
I would definitely recommend this hotel and would for sure make it my preferred hotel for my next stay in Hong Kong.

  • Stayed: October 2010, travelled as a couple
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Thank Traveling_maple_leaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2011

beautiful hotel and great rooms.. but they need to change their chef..

  • Stayed: April 2011, travelled with family
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Thank travellinghorizons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Hong Kong, Tsim Sha Tsui

Address: No.18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Hong Kong
#20 Business Hotel in Hong Kong
#25 Romantic Hotel in Hong Kong
#39 Luxury Hotel in Hong Kong
Price Range: £154 - £389 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Hong Kong, Tsim Sha Tsui 4.5*
Number of rooms: 381
Official Description (provided by the hotel):
Situated in the heart of Tsim Sha Tsui business and tourist district with direct access to the MTR subway stations, Hyatt Regency Hong Kong, Tsim Sha Tsui offers 381 guestrooms and suites, state-of-the-art meeting and banquet facilities including a pillarless ballroom accommodating up to 400 persons and 5 meeting rooms with various sizes, authentic cuisines with 3 restaurants and a bar, as well as a well equipped fitness centre. ... more   less 
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Also Known As:
Hyatt Regency Hong Kong Tsim Sha Tsui Hotel Hong Kong

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