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“Price Alternative to Grand Hyatt Hong Kong Island”

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Hyatt Regency Hong Kong, Tsim Sha Tsui
Ranked #45 of 721 Hotels in Hong Kong
Certificate of Excellence
Reviewed 30 June 2014

In busy Kowloon near department store and boutique shopping and conveniently located close to rapid transit to Hong Kong Island and the MTR to the airport. Nice rooms that are entirely satisfactory but not luxurious. Good Club Floor services with excellent view of Victoria Harbor. The lobby level restaurant offers many choices at cooking stations and the service is prompt. This hotel offers a slightly better cost alternative to the Grand Hyatt on Hong Kong Island. The staff is always friendly and a pleasure to encounter. I was there in October and November 2013 and the guest room on the Club Floor could use a modest update, but the experience was fine and I would stay there again without hesitation. If you have a few hours, walk to the Hong Kong History Museum and discover Hong Kong's story from rock formation to the present - it's well worth the time.

Room Tip: Stay on a high floor with Harbor view. Book Club Floor and services if available.
  • Stayed: November 2013, travelled on business
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2  Thank AntonRaphaelMengs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,236 - 1,242 of 2,487 reviews

Reviewed 30 June 2014

Stayed here with my family in April 2014 for about 10 days. Overall was a good stay. Small inconveniences as one night after a power cut we had only Air-condition working and no lights, my wife's lucky hairclip (broken one) kept on the table was taken off, air-condition at times was found not to be getting cold.

Overall, good location, good service, decent sized rooms, nice swimming pool and lots of eatery around the hotel if you want options other than the Hotel. Pleasant stay ! Dont know why but the only person who was extremely friendly and warm and with a smiling face in this hotel was Stefan (near the elevator who has worked in other countries).

  • Stayed: April 2014, travelled with family
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Thank toffee003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

I stayed this hotel for two nights in June. Everything was perfect for me.
Great location, comfortable room, wonderful breakfast, and staffs were very helpful.
And I enjoyed harbor view from my room a lot.
All things were much better than what I had expected. I feel I made right decision to choose this hotel in Hong Kong.
I cannot think of staying in other hotels in Hong Kong when I visit to the city again!
I would love to stay this hotel again soon.

  • Stayed: June 2014, travelled solo
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Thank yoshimi_oct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this reviewResponded 25 June 2014

Dear yoshimi_oct, thank you for choosing to stay with us. We are glad to know you enjoyed your stay and that you found the room comfortable. Thank you for your positive comments about our overall service, the food at breakfast and the harbour view in particular. We were delighted to receive such recognition. We look forward to welcoming you back soon. Best regards, Xavier Pech - General Manager.

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Reviewed 22 June 2014 via mobile

I've stayed in over 10 hotels in Hong Kong including the Hyatt shatin, intercontinental, eaton and the langham and this is my favorite and the best! The staff are typical HK - friendly, courteous and speak excellent English. The rooms are large, comfortable beds (and pillows) with a terrific "rain shower" bathroom. The room service is excellent - better food than in most restaurants. Breakfast is good with all the usuals and the coffee is actually good. Conferences are spot on with good facilities and excellent food.
They provide you with a smartphone to make free (use free) calls to 5 counties including Australia and USA. You can take this out with you and have free internet - you can even tether you own iPhone to it and always have emails etc. The wifi is ok, could be better in the conference room and restaurants and is a little slow. The Chinese restaurant (also actually called that) is superb!

Overall I couldn't fault this hotel (except wifi) and it simply was excellent! And I am one seriously fussy frequent traveller.
Thank you management.

Stayed: June 2014, travelled on business
3  Thank FussyButFair100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this reviewResponded 23 June 2014

Dear Jaybee1972, thank you for choosing us for your stay and conference. We are delighted to receive your compliments to our food, services and facilities especially the smartphone in guestroom. We appreciate your feedback about the wifi service and shall work with the service provider to ensure the system is working properly. Thank you again for taking the time to write the review. We look forward to welcoming you back soon. Best regards, Xavier Pech - General Manager.

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Reviewed 19 June 2014 via mobile

Great service and great location.

You need to stay here...

Room should be with a view in direction of Hong Kong Island.

Breakfast is fine and around the hotel are plenty restaurants to go out.

K11 shopping mall is small but interesting.


  • Stayed: June 2014
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Thank Raoul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this reviewResponded 20 June 2014

Dear Raoul S, thank you very much for your review and glad to know you enjoyed your stay. It is a great pleasure to learn that you were happy with our service and location, we were delighted to receive such recognition. We look forward to seeing you back soon. Best regards, Xavier Pech - General Manager.

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Reviewed 18 June 2014

My wife and I just returned from a very enjoyable five night stay in Hong Kong. It was our first time in Hong Kong and we loved the food, the shopping and the sightseeing. Staying at the Hyatt Regency really enhanced the trip, here's why:
- best possible location, right next to a subway entrance, shopping, coffee shops and restaurants;
- a really nice room with a fantastic shower, a super comfortable bed and a nice view over the harbour;
- great staff;
- awesome breakfast;
- nice swimming pool and fitness area, and
- a really useful courtesy smartphone for free Wi-Fi and calls.

Can't wait to go back.

Gary (Melbourne Australia)

Room Tip: Ask for a room on a higher floor with a good view of the harbour.
  • Stayed: June 2014, travelled as a couple
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1  Thank mintp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this reviewResponded 19 June 2014

Dear mintp, thank you for your review and great to know you enjoyed your stay. It is a great pleasure to read your positive comments concerning the location, breakfast, overall services and facilities especially the smartphone. We were delighted to receive such recognition. We look forward to welcoming you back soon. Best regards, Xavier Pech - General Manager

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Reviewed 17 June 2014

The location is really great which is just above the TST mtr. By the time we finished shopping and sight-seeing the whole day, the last thing you want to do is walk a long distance back to the hotel. The room is nice and clean and the bathroom is spacious. There's even a free smart phone for guests use during the stay. If you are a great fan of the famous Jenny Bakery cookies, this hotel is just located 3 mins' walk away from their TST branch at Mirador Mansion.

The staff are friendly and room service is very efficient as we asked for extra bottles of drinking water and they came pretty quickly. Overall, it's a pleasant 2 nights' stay for my family. We will probably stay here again if we were to return to Hong Kong.

  • Stayed: June 2014, travelled with family
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Thank Wafflebabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Hong Kong, Tsim Sha Tsui

Address: No.18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotel in Hong Kong
#20 Business Hotel in Hong Kong
#25 Romantic Hotel in Hong Kong
#43 Luxury Hotel in Hong Kong
Price Range: £159 - £298 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Hong Kong, Tsim Sha Tsui 4.5*
Number of rooms: 381
Official Description (provided by the hotel):
Situated in the heart of Tsim Sha Tsui business and tourist district with direct access to the MTR subway stations, Hyatt Regency Hong Kong, Tsim Sha Tsui offers 381 guestrooms and suites, state-of-the-art meeting and banquet facilities including a pillarless ballroom accommodating up to 400 persons and 5 meeting rooms with various sizes, authentic cuisines with 3 restaurants and a bar, as well as a well equipped fitness centre. ... more   less 
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Also Known As:
Hyatt Regency Hong Kong Tsim Sha Tsui Hotel Hong Kong

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