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“Poorest of service”
Review of Woodlands

Woodlands
Ranked #1,215 of 8,246 Restaurants in Hong Kong
Price range: US$25 - US$100
Cuisines: Indian
More restaurant details
Restaurant details
Dining options: Lunch, Dinner, Reservations
Neighbourhood: Tsim Sha Tsui
Berlin, Germany
Level Contributor
3 reviews
“Poorest of service”
Reviewed 27 July 2014

We were 5 people, 4 of us Indian, i.e. able to talk to the staff in their native language.So there couldn't have been any difficulties in communication. Still, they got 3 out of our 5 orders wrong, they served the dishes at different times (not together), and the drinks we ordered (and politely reminded the staff of it several times) were never served.
When we politely informed them that they got our orderes wrong, they were rude and claimed we would have ordered the wrong things.
They have about 5 different waiters, and for each order another one comes to the table and adds to the mess by forgetting/mixing up new things.
Oh, by the way, the most incredible thing was that they charged for the drinks. Can you believe it? Poorest of services. Of course, we didn't pay for the drinks, but they didn't at all apologize for the bad service or offer a discount. Clearly a place for one-time customers!
Also, the place looks very run down, e.g. cables from the airconditing hanging around loosely.
And - an absolute no go - there's no bathroom. You want to wash your hands before and after eating Indian food (which you usually do with your hands)!

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank tripreviewer987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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156 reviews from our community

Visitor rating
    33
    47
    42
    13
    21
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Any
English first
Singapore, Singapore
Level Contributor
34 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Better not to consider -not worth poor service”
Reviewed 21 July 2014

It happened to visit this south Indian veg restuarant. First thing they don't care customer very poor service expensive food. It is totally unhygenic. The manager is not bother about customer. The overall we had bad experience.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank RashmiHegde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurgaon
Level Contributor
25 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Good costly food but very poor service”
Reviewed 28 June 2014

This is a pure vegetarian restaurant and at a 5-10 mins of walking distance from Holiday Inn Golden Mile which prompted us to visit this place. The ambience is ok and looks like the place is run by family and friends who care less about the service aspect. One has to wait for placing the orders, getting water etc...

The only good thing is the tasty food, especially in a place like Hong Kong. However, please do not compare the taste to authentic Indian taste.

Visited January 2014
Helpful?
1 Thank RJ1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
92 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
“Oh please don't go here if you value your health...”
Reviewed 24 June 2014 via mobile

This restaurant doesn't know the meaning of good food, customer service, or hygiene. The food is stuffed with baking soda to make you feel bloated and not ask for more. It is oily, fatty, greasy (yes i know they are the same thing, but just to reiterate)

The dishes I wanted were not available so had to choose alternates. At 9pm that should not be the case. The staff look like goons from a classic burglar movie, unruly and slick hair, over grown nails! The whole juice area is gross, unhygienic, DIRTY!!! Put me off from eating but don't know why we went ahead.

Please choose Brantos instead that is a 10'min walk away, tastes better, is cleaner and cheaper. I am surprised the F&B department has not shut this down.

Helpful?
3 Thank Tahermk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyderabad, India
Level Contributor
101 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
“EXPENSIVE”
Reviewed 13 June 2014 via mobile

The food is tasty and the ambience average here and that is all. When it comes to customer relations I should say poor or may be the staff are too busy to attend to all the customers. The menu is expensive (Dosa costing 70 HKD) and added to that 10 per cent service charges extra are billed.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Jeereddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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