I have been staying at this hotel - begrudgingly - for years. I say this because the service was terrible. They had such amateurs in reception I nearly lost my temper a number of times.
So, let's look at the now. You get a shuttle for free from the arrivals hall, I think it is Hall A (if you are new to HK, just walk down the arrivals halls where you see the names of lots of hotels). Normally there is only a short wait. The rooms are in good decorative order and relatively newly decorated too. I cannot complain about the room. This time they gave us a smoking room - when I specifically asked for a NON smoking. I find it quite disgusting to sleep in a smoking room. Alas the company had booked rather than me on my Marriott points so they did not hold one for me. This would put me off from staying again if they could not guarantee this.
Service at the front desk was ok. There is always some type of admin confusion over credit cards, such as if you book with one and want to pay cash with another. The leisure facilities are fantastic, really surprising. This time I had some food in the bard (a bisque) which was great and a tea (which was average). Overall I think the hotel offers value for money.
So congratulations to the new manager because whatever he/she is doing is working!
- Official Description (provided by the hotel):
- Nestled on the edge of Lantau Island, the Hong Kong SkyCity Marriott Hotel provides a refreshing escape from the bustling city and an alternative option for meetings and conferences. Welcoming guests with an impeccable location, the hotel is near the Hong Kong International Airport and directly connected to AsiaWorld-Expo. The only International 5-star hotel on Lantau Island offers luxurious accommodations, with 658 guest rooms facing the sea or golf course, 14 multi-functional meeting rooms spanning more than 13,000 square feet of meeting space, five restaurants, pampering treatments at the on-site award-winning Quan Spa, an indoor heated swimming pool and a 24-hour gym. Travelling to city centre is just a 28-minute train ride. Whether you are here for business or pleasure, we invite you to experience the best and travel brilliantly with the Hong Kong SkyCity Marriott Hotel. ... more less
- Reservation Options:
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- Also Known As:
- Marriott Hong Kong
- Hong Kong Marriott
- Hong Kong SkyCity Marriott Hotel