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“Good hotel but bad location” 5 of 5 bubbles
Review of Hong Kong SkyCity Marriott Hotel

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Hong Kong SkyCity Marriott Hotel
Ranked #40 of 712 Hotels in Hong Kong
Certificate of Excellence
Singapore, Singapore
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Good hotel but bad location”
5 of 5 bubbles Reviewed 22 January 2014

Let me start by saying that this is one of the best Marriott Hotels in the world. I stayed here recently for an event that lasted 8 days in the Asiaworld Expo and had not much choice but to stay here. The service standards is just superb but it is not centrally located. There is a shuttle bus that links the hotel and HKIA's terminal 2 in just a few minutes. There was once where I took a cab from the hotel to the airport to get some snacks and was ticked off by one of the cab drivers in mandarin as they have been waiting there for a few hours. Just to know that they are earning around 30HKD from my cab fare. The rooms are in great standards! But some rooms are just a little too far away from the lobby. The reception standards are great too! On the day of departure, I decided to visit Tsim Sha Tsui for a few hours and asked the bell boy for the fastest way of transport to Tsim Sha Tsui, Firstly he told me that the fastest transport would be the taxi, but it was not cheap. Secondly it was by the Airport Express to Kowloon. Thirdly it was by the shuttle bus to Tung Chung and take the MTR to Tsim Sha Tsui. I took the second option and found the airport express in good condition and travelling at a high speed, costing 100HKD for a two way transport on the same day. The breakfast buffet has a large selection of local oriental meals and full of international selections but it wasn't cheap. Overall the hotel is great and in good condition!

Room Tip: Try to ask for a room on the higher floors with sea view!
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  • Stayed December 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Big-OO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,760 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (475)
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English first
California,USA
Level Contributor
113 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 bubbles Reviewed 21 January 2014 via mobile

I stayed only one night at this hotel. Room was clean and in decent condition. Bathroom was large enough we very basic toiletries. WiFi worked well but you need to pay it if you are not member of the Marriott club.
Service and shuttle were OK and friendly.
Overall, a decent hotel if you need a room close to the airport.

Stayed January 2014, travelled on business
Helpful?
Thank giogio42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilson H, Manager at Hong Kong SkyCity Marriott Hotel, responded to this review, 22 January 2014
Dear Guest,
Thank you for staying at the Hong Kong SkyCity Marriott Hotel and taking the time to share your experience. Your feedback is important to us as it helps us to enhance both our product and service standard. We are looking forward to welcome you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Espoo, Finland
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 21 January 2014

Despite being at the airport, this hotel is of great value. Fact that express train station is next to hotel, this hotel can also be used as base for HK city travel. I use it for business travel as it is much cheaper than similar city hotels and commuting by train/taxi is easy and cheap. it has great breakfast, MArriott Style as always and Gym at the hotel is outstanding. Recommend it for stopovers on catching next flight, for business trips or even HK area exploring. Rooms are very comformtable and quiet with all needed amenities.

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kai68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level Contributor
83 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 20 January 2014 via mobile

We booked a night's stay between flights but only used the facilities for about 6 hours before our 9pm flight. Check in was quick and efficient. The beds were very comfortable and the room was large for HK. The room had all the facilities we needed. Well worth paying the extra to do this. The hotel also offers a free shuttle service to and from the airport.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank RosinaK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basingstoke, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 20 January 2014

We stayed here last year and so looked forward to a second experience. Not disappointed. Friendly efficient check in and nice room. Executive lounge is good, with all you need, only con is the flights leaving HK during the nights so bring earplugs! Perfect place for overnight in HK. We ate in the Velocity Grill and enjoyed their food. Breakfast in the restaurant was great.

Room Tip: Find one where the airport noise is quiet
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  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Hils359
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami Beach, Florida
Level Contributor
127 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
2 of 5 bubbles Reviewed 20 January 2014

Last year when I was transiting in Hong Kong and I did not want to go all the way into the city, I spent a night at the Regal Hotel which was attached to Hong Kong Airport, and I found it to be satisfactory, but it's location can not be beat ! On this trip I decided to try out the Marriott Sky City which is also located on HKG Airport property but I don't know who gave this hotel 5 stars? At best I would compare this Marriott Hotel to a Motel 6, I even get better service at a Best Western. Regardless I made my reservation on the Marriott Hotels website. I requested a King Size bed on a No Smoking floor and I confirmed my reservation with my Amex card because I knew I would be checking in late, about 7 pm and departing early the following morning at 6:30 am do to an early flight. At 7 pm there was no Shuttle Bus running to the Hotel which was a huge drag, in fact the hotel is the only one in Hong Kong Airport that does not have a representative in the airport. I had to take a taxi to the hotel. Upon arrival the front desk person took a copy of my Military ID because I asked for a discounted room rate, I paid $180 for the night, which happened to be the same rate I could have got a the Regal without any discount. The front desk person told me that the No Smoking was not guarenteed and they only had a No Smoking room that was a disabled room. I told the agent that I wanted to take a hot bath and I did not want to be in a Smoking room due to my asthma. The agent was arguementative, so I asked to speak with a manager. I was told the manager was at some other desk, and I could walk over and speak to the manager. I told the agent if I was going to do any more walking it was going to be out the hotel back into a taxi and go over the the Regal. Of course upon speaking to the manager, apparently because I was checking out early they could give me the room I asked for " as a one time courtesy " . I could not believe all this crap they gave me upon check in. I will never stay at this hotel again and now I understand why the Regal is so much of a better option when transiting in Hong Kong. On a side note, when I checked out they did provide me a private van to take me back to the terminal.

Room Tip: GO TO ANOTHER HOTEL !! Try the Regal Hotel at Hong Kong Airport !!!
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  • Stayed January 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank NiceGringo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seoul, South Korea
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 19 January 2014

This is a fantastic hotel. I arrived on my birthday from a horrible 13 hour international flight. From the moment I walked into the hotel, I felt relaxed. Everyone was very friendly and helpful. The lady at the desk actually noticed it was my birthday. She gave me some recommendations on how to make the evening better then the flight. When I got up to my room, not only did I have a fabulous view, it was so peaceful. (This is saying a lot, since this hotel is very close to an International Airport). The breakfast buffet was fabulous. I didn't have to eat all day. The concierge was very helpful in cementing my plans to visit Macau. Thanks to him I had a easy stress free time getting there. Yes, the hotel is on the expensive side, but it is so worth it. Did I mention it is very close to the train to get into the city? Everything is fabulous.

Room Tip: Every room seems to have a good to awesome view. The higher up the better.
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  • Stayed July 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LorenG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hong Kong SkyCity Marriott Hotel

Property: Hong Kong SkyCity Marriott Hotel
Address: No.1 Sky City Road East, Hong Kong International Airport | Lantau, Hong Kong, China
Region: China > Hong Kong > Airport
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Spa Hotel in Hong Kong
#27 Business Hotel in Hong Kong
#32 Family Hotel in Hong Kong
#39 Luxury Hotel in Hong Kong
#46 Romantic Hotel in Hong Kong
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Hong Kong SkyCity Marriott Hotel 4.5*
Number of rooms: 658
Official Description (provided by the hotel):
Nestled on the edge of Lantau Island, the Hong Kong SkyCity Marriott Hotel provides a refreshing escape from the bustling city and an alternative option for meetings and conferences. Welcoming guests with an impeccable location, the hotel is near the Hong Kong International Airport and directly connected to AsiaWorld-Expo. The only International 5-star hotel on Lantau Island offers luxurious accommodations, with 658 guest rooms facing the sea or golf course, 14 multi-functional meeting rooms spanning more than 13,000 square feet of meeting space, five restaurants, pampering treatments at the on-site award-winning Quan Spa, an indoor heated swimming pool and a 24-hour gym. Travelling to city centre is just a 28-minute train ride. Whether you are here for business or pleasure, we invite you to experience the best and travel brilliantly with the Hong Kong SkyCity Marriott Hotel. ... more   less 
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Also Known As:
Marriott Hong Kong
Hong Kong Marriott
Hong Kong SkyCity Marriott Hotel

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