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“VALUE FOR YOUR MONEY”

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Dorsett Mongkok Hong Kong
Ranked #77 of 716 Hotels in Hong Kong
Certificate of Excellence
Taguig City, Philippines
1 review
“VALUE FOR YOUR MONEY”
4 of 5 bubbles Reviewed 18 February 2014

As a first timer in Hongkong, I find the hotel's location perfect for tourists like us. It's near the MTR station and not too near nor too far to tourist destinations.

The room maybe small compared to other hotels but since most of the time you just need a space to sleep, shower and dress up, the space is comfortable. I love how they were able to design the room especially the shower area. the room is very clean and the design is contemporary.

The hotel staffs are very accommodating. I'd like to commend Mr. Eric Tsoi's gesture in welcoming us. Thank you for the teddy bears for our twins for their birthday and the wine for my parents who celebrated their wedding anniversary.

I would just like to mention the Thai restaurant in the hotel maybe you need to improve the service. I know that this is an independent group from the hotel. We tried their lunch buffet a day before we left Hongkong. UNFORTUNATELY, we felt discriminated from the other guests. We were the first group to arrive but they look as if we're not going to pay. they welcome the other guests who are coming in and assisted them in their needs. when we ordered food for the kids separate from the buffet, they just gave the order and did not made it clear who are the meals for. It should have been a sumptuous meal for the family, but we were not able to enjoy it because of that.

Anyway, with that incident, we were still satisfied and very happy with our experience in Cosmo Hotel, now Dorsett Hotel.

Room Tip: If you want a budget room and most of the time you would be out of the room, just choose the standar...
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheila Marie Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsettMongkok, General Manager at Dorsett Mongkok Hong Kong, responded to this review, 19 February 2014
Dear Sheila

Thank you for staying us.

We have noted your comment on the room size. In fact, we offer 5 types of rooms in different sizes to suit a wide range of travelling preferences. If you wish to enjoy a more spacious stay on your next visit, our Suite Premier is the perfect option for you while our Room Family Quad is ideal for a family of four.

Thank you for sharing with us your feedback about the service quality provided by the restaurant staff. Please rest assured that we have highlighted your feedback to its Restaurant Manager to ensure friendly and thoughtful services to be provided to our guests at all times. Our apology for the discomfort caused.

We look forward to welcoming you and your family back again in the very near future.
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3,475 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (813)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
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  • English first
  • French first
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English first
Chicago, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 17 February 2014

The hotel is indeed clean and the staff friendly. I requested a room on a higher floor away from the elevator and they complied. However the view wasn't what I was expecting (room number ended in 07). Rooms are definitely tiny--had 2 suitcases (returning from longer trip) and could not have both fully opened at same time!

I'd rate it 3.5 instead of 4. Several reasons: First and foremost, the weather was on the chilly side (50s F). My room remained cold throughout, even when I turned the thermostat up! The staff's solution was to give me a blanket. Didn't really need it--would've liked to avoid shivering when not in bed! Olympic MTR is a longer walk than 5 minutes and I'm not a slow walker--closer to 10 minutes IMHO, and the passageway doesn't clearly indicate the way, especially once you leave the station area itself. Concierge phone sometimes rang for very long time without answer (more than 10 times). Room safe was too small--my 13 inch laptop only fit at an odd angle and is now badly scratched and has a dent on its metal surface!

Room Tip: Higher floor.
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  • Stayed February 2014, travelled solo
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    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
Thank anderguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsettMongkok, General Manager at Dorsett Mongkok Hong Kong, responded to this review, 19 February 2014
Dear Guest

Thank you for staying with us.

We have noted your comment on room size. In fact, we offer five room types sizing up to 42 sq.m. If you wish to enjoy a more spacious stay on your next visit, our Suite Premier is the perfect option for you while our Room Family Quad is ideal for a family of four.

We regret for the discomfort caused by the cold weather. We do have heaters available for our guest, we hope you had the chance to ask our our Housekeeping to arrange it for you on the spot.

Though we are only within short walking distance to the nearest Olympic MTR station, most of our guests prefer to take our free shuttle bus to the Mongkok MTR station in just 5-min whereby they can travel to multiple destinations in Mongkok, Tsimshatsui and West Kowloon.

Regarding the Concierge phone, our apology for the occasionally lengthened waiting time possibly due to high occupancy rate during your stay. Please rest assured we will remind our staff about this to ensure efficient service is delivered under any circumstances.

Your comment on the in-room safety box is also well noted. Though the in-room safe is of standard size that is widely used in most of the hotels, we are sorry that it did not meet with your requirement.

We hope to welcoming you back again in the future.
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Singapore, Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 16 February 2014

First time to Hong Kong, decided on this hotel after seeing the reviews in tripadvisor.

Booked using tripadvisor website and code. Came up to around 650HKD per night with free wifi.

First impression of the hotel was good. Staff were friendly and eager to assist.
Hotel room as we expected was not big because we were in Hong Kong and we're not exactly paying a lot.

Room was relatively clean and well designed. Opening/Closing of other room doors could be heard quite clearly and sometimes sounds like your own room door was being opened (Managment can probably look into this).

Good location in Mongkok. Nearest train station is Olympic but walking back from Mongkok station is only around 15-20 mins. So even if you miss the last shuttle service, or don't want to wait another hour for the next one, try walking back. We did it at least 3 times with different routes and it was quite fun because you feel like you will uncover some gems along the way.


I don't usually write reviews as i'm quite lazy but I feel that this time i need to return the favour. I found this great place to stay in based on the reviews from tripadvisor.

I would also like to reiterate the excellent service of the staffs in this hotel. This hotel may not be 5 stars but the staffs in the lobby in my opinion are definitely 5 stars.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank NIuNaI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
preston
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 16 February 2014

Really enjoyed my stay here for two nights in January. The staff were really friendly and the concierge were also helpful directing me to certain tourist spots.

My room had a great view, very clean and comfortable beds.

I will definately stay here again on my next visit to Hongkong!

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vicky F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new delhi
Level Contributor
152 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 16 February 2014

Hotel located at very good place, very near to Olympic MTR station just 5 minute walk. Very convenient if you want to visit, Disney Land just catch the train & change it at Sunny Bay for Disney line and for Ngong pong 360 degree direct train from Olympic up to last station. Hotel is immaculate clean, staff is very very helpful. If you want Indian food Roti King Indian restaurant is just 3 lane away, 6 Ash Street. Food is fresh & tasty. Hotel breakfast is just OK. Good thing is that hotel provides free shuttle to Mongkok MTR & to Macau ferry terminal. They also have pick up facility from Kowloon MTR, if you are coming from Airport via Air port Express. Across the street there is Welcome & Seven Eleven stores and Mac cafe 24 hours. Our stay was for 4 nights from 9th Feb. 2014 to 13th feb. Booked 3 executive Rooms. Overall our stay was very very good. Thanks to Dorsett Hotel staff. It is a very good Hotel. Strongly recommended if you want a hotel good value for money at a very affordable rates.
.
Vinod Tandon
Delhi

Room Tip: Go for higher floor with city view
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank delhiwalaNewDelhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 16 February 2014

1. A very small room...but have all the well-manner staff....
2. A walking distance to MTR station....
3. The shuttle bus have little places when in a peak time...recommend that every 30min per waiting time for shuttle bus service and add some new route for going to the attraction place...
4. It was noisy in the early morning when have China people with children in that particular floor ....

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank super183
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsettMongkok, General Manager at Dorsett Mongkok Hong Kong, responded to this review, 19 February 2014
Dear Guest

Thank you for staying with us.

Regarding the room size, in fact, we offer 5 types of rooms in different sizes to suit a wide range of travelling preferences. On your next visit, you may consider staying in our suite room measuring 42 sq.m. for a more spacious and relaxing stay experience.

Location wise, we are located between Tai Kok Tsui and Mongkok districts, with a short 4-min walk to the nearest Olympic MTR station. Alternatively, guests can also reach the Mongkok MTR station in our free shuttle bus, which only takes 5-min.

Your feedback regarding the shuttle bus service has been noted as well. We will definitely revisit the demand during peak hour and consider your suggestion of including more new routes.

We are sorry for the occasional noise disturbance you experienced this time. We will definitely look into this to ensure all the guestrooms are properly sound-proofed as they should be.

We hope the comfortable accommodation will bring you and your family back to us soon.
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Singapore, Singapore
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 16 February 2014

This review is a little overdue, since my trip to Hong Kong was in mid-December last year.
I just have to share my experience on Dorsett Mongkok, as it was a really awesome one.
Me and my friend chanced upon a very affordable flight+hotel package on Zuji.com that was tied in with this hotel. We did some research on our own and found that Dorsett Mongkok has many rave reviews, hence we decided to go for it.
Boy, were we not disappointed at all.

Dorsett Mongkok Hotel is situated near Olympic MTR Station (about a 10-minute walk), away from the town area but not any less of the Hong Kong style of hustle and bustle.
There are many food eateries options around the hotel area, with a supermarket, two 7-11 outlets and a 24-hour McDonald’s just opposite it.
Olympic Station itself has this mega mall next to it, called the Olympian City.
There, you can find brands like H&M, Hui Lau Shan, Tim Ho Wan, Bershka, SaSa, Timberland, Uniqlo, and many many more.
The hotel also provides free shuttle bus service to and fro the airport (from Kowloon Station), as well as to places like Langham Place, Ladies Market, Canton Road, Elements, etc.

To add, the hotel staff were very nice, friendly and professional.
Our check-in time was supposed to be at 2pm but we arrived earlier at about 12 noon.
Thinking we can just leave our luggages with the hotel and and go for lunch, then return at 2pm again. However, the receptionist pleasantly informed us that we can check-in straight and proceed to our room as it was ready.
Our luggages were brought up to our room by the hotel staff, without us having to lug them up ourselves.

Our room was relatively small (as of most hotels' / hostels' in Hong Kong), but very clean, comfortable and well-equipped with all the neccessities we need. It was a pity we didn't manage to get a room on the higher floors, as the outside view would have been much better.
We slept very well though throughout the 7 nights, so much so I didn't wanna get out of bed to head outside.
The hotel's friendly cleaning ladies came dutifully every morning and did their job really well.

The next time I visit Hong Kong, I would very much love to stay at Dorsett Mongkok again!! ^_^

To read more about the rest of my Hong Kong trip, visit my site!
http://cycliclapse.com/speak/ving/2014/01/20/

Room Tip: Request for rooms on higher floors for a better outside view.
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VingV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dorsett Mongkok Hong Kong

Property: Dorsett Mongkok Hong Kong
Address: No.88 Tai Kok Tsui Road, Kowloon, Hong Kong, China (Formerly Cosmo Hotel MongKok)
Region: China > Hong Kong > Tai Kok Tsui
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#5 Best Value Hotel in Hong Kong
#41 Family Hotel in Hong Kong
#50 Romantic Hotel in Hong Kong
#70 Luxury Hotel in Hong Kong
#99 Business Hotel in Hong Kong
Price Range (Based on Average Rates): £
Hotel Class:4 star — Dorsett Mongkok Hong Kong 4*
Number of rooms: 285
Official Description (provided by the hotel):
Book this hotel online to enjoy free in-room 100Mbps WiFi and a 24-Hour Full Stay (for hotel official site booking only)! This Mongkok boutique hotel is 100% smoke-free, where Ladies Market and Temple Street night market are just within 10-15 minutes away for a local shopping experience. Free daily shuttle to Mongkok, Tsim Sha Tsui and West Kowloon is also available. The fitness studio is open 24 hours. Dorsett Mongkok is an EarthCheck bronze benchmarked hotel. ... more   less 
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Also Known As:
Dorsett Mongkok Hong Kong

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